Shady Rays Recenzje 

565
•
Wynik TrustScore: 2.5 na 5

2,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered some of their limited edition Pappy and Company glasses, and all I received was a cheap pair of black sunglasses. I called and their team looked everywhere and could not locate them. They of... Zobacz więcej

Oceniono na 1 z 5

I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Zobacz więcej

Oceniono na 1 z 5

Ordered on 8/16, now 9/27 and still have not received sunglasses. No tracking information available, says waiting for details. My card has been charged. Seems like a scam. Wanted them for summer. Won’... Zobacz więcej

Oceniono na 5 z 5

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Zobacz więcej

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

565 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 26% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(565)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 65

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bad customer service

I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Shady Rays will have my business as…

Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!

12 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Shady Rays Love them!!

Originally, I found them on Facebook and thought I would give them a try. Thinking they would be a cheap product, I couldn't have been more wrong. I love the glasses more than any others I have owned.

10 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Dnt waste your money

I ordered 2 pair of sunglasses and they only sent one pair with a crappy hard case and won't refund my money or ship the pair owed to me. So unsatisfied and disappointed. The pair they sent wasn't worth the $59 on top of the extra I paid for the second pair.

27 września 2025
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

Hey Tina! I'm sorry to hear you are disappointed with your purchase. I did look over your most recent order, order #6874906 and it does appear only one pair of Signature Series Black Glacier Readers (+2.0 strength) for $59 and one hard case for $10 were purchased, there was not a second pair of sunglasses purchased on that order. I apologize for any confusion! You are welcome to return the items for a full refund if you are still unhappy with your purchase. To get started, please visit returns.shadyrays.com and enter your order number along with your shipping zip code. From there, you can select the item(s) you'd like to return and choose whether you'd like to shop for an alternate pair or request a refund.
If you have any questions or need assistance at any point, please don’t hesitate to contact us. We’re here to help!

Oceniono na 5 z 5

Quality Products / Exceptional Customer Service

Shady Rays not only has high quality products, but they also have exceptional customer service. I have been highly satsifed with my purchases and beyond pleased with the response time, professionalism, knowledge, and handling of any inquiries I have had from a customer service perspective. I highly recommend this company!

16 września 2025
Opinia niezależna
Oceniono na 2 z 5

SHADY upsell they try to hide

Sunglasses are fine, but SHADY is darn correct. They AUTO add a crappy "Hard case" to your order and it's super easy, especially on a phone, to not see this little "slide" indicator that they've done that. It doesn't show up as another separate item or anything. Tacked on $10 for a crappy case I threw away. That is, in fact, shady.

7 września 2025
Opinia niezależna
Oceniono na 1 z 5

I bought sunglasses at a Shady Rays…

I bought sunglasses at a Shady Rays store at Mall of America in Bloomington, MN, live in Iowa. I bought these glasses on 8.22.25 and on 9.11.25, one of the damn arms on the sunglasses will not stay right like the other side and wobbles around loose. It seems the hinge on the over priced sunglasses does not work correctly only after 3 weeks of wear. Come on!

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

I lost my sunglasses

After losing my sunglasses so I remember Shady Rays has a replacement policy. So I went through the proper steps and get a replacement pair. And I was shocked at how quickly they responded back! I got my new pair in less than a week. When I opened the package I noticed it was the wrong pair. So I reached out to them and they got me the correct pair! And it only took 4 days!!!! No that's customer service... I have 3 pairs and my wife has a pair.

27 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great company!

Their staff is very helpful and ready to assist you in any matter that you may have or come across. Very pleased with their customer service and products. Great company!

27 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I've first come into contact with Shady…

I've first come into contact with Shady Rays this March. I have ordered prescription sunglasses, and regular prescription glasses which turn into sunglasses. The styles the clarity, fit and comfort made me buy 3 more pairs. I was used to paying such higher-up prices on RayBan,Costa, and Vuarnet and the quality was not better than Shady Rays.

26 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Limited Craftsmanship Warranty for 60 days to guarantee quality pro, no fees or shipping costs for buyer.

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purchase.
With their 60 day material craftsmanship warranty, they are sending me a new set of sunglasses, with no processing fee or shipping on my part.
Highly recommend Shady Rays sunglasses.

21 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Shady Rays customer service has come…

Shady Rays customer service has come through for my husband and I over and over again! Always quick responses, understanding and solutions! They always address any concerns we have, sizing, shipping, discounts, replacements, etc. my husband and I ONLY purchase our shades from Shady Ray for the past 5 years, you should too!

17 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service. Went out of their way to make an order right that they had no obligation to take care of. Also everything was very efficient and fast

9 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great sunglasses with style

First of all, I am a sunglass snob and only like quality sunglasses; second, I have tried hundreds of pairs of sunglasses and very few of them fit my larger round head. I have several Maui Jim's, that I love and fit me well but I wanted to try some different styles. I have had Oakley's, Ray Bans, and a few others. I saw an ad for the Shady Rays Ace Green Wolf for golf that come in a extra large size that looked great in the ads so I ordered a pair as they are less than half the cost of others I have. I was a little concerned that they would be to large for me. I received them a couple of weeks ago and I was very impressed when I tried them on. I ordered the green mirrored lens (which is more of a blue green but look great). They fit perfect and I love the shape without having the "cat" eye look. They have the perfect tint, not to dark. They provide very sharp contrast, i have used them for a couple of rounds already and they work well on the golf course. They actually have better clarity than my Maui Jim's. They do not move at all while wearing them and the adjustable nose piece is great and are very comfortable to wear and are light weight for a framed pair of sunglasses. They wrap around slightly so they don't stick out. I immediately ordered a pair in the mirror blue lens to have a back up pair as well. Now the true test will be how long they last, a quality pair of sunglasses should last 2-3 years or more without any issues. But so far these look like they will stand up well.

14 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered sun glasses

Ordered sun glasses. When they came the frame was scratched on the left side. I emailed them for 2 days and got nothing. Don’t buy from these scammers. The quality has really gone to SHIT.

9 sierpnia 2025
Opinia niezależna
Logo Shady Rays

Odpowiedź od Shady Rays

So sorry to hear this happened with your order! It looks like we emailed you twice on August 13th requesting photos of the damaged items and did not receive a response. I apologize if you did not receive our correspondence. Quality is very important to us and we are more than happy to assist with replacing these with a new pair. You can follow up with our Customer Service Team at support@shadyrays.com and we would be happy to help.

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