SEYMAYKA.com Recenzje 146

I need to return my purchase because the shoes are too small. I reached out to customer service and have heard nothing.

Good company with quality items and excellent correspondence and professional customer service

Ordered 2 pair of shoes and only got 1. Had to email them to find out one of the shoes we're out of stock. Don't understand why I was even able to order and get charged if it was out of stock smh. Communication was not so good.

Honestly ,
Quick delivery, quick money return for non available artickles

FAST DELIVERY AND SHOES CAME AS I EXPECTED

I requested a return on 9/30 and didn’t get a response yet. I received a response email from you that you will review my request and sent me an email with the information needed to send back the item. Not sure why it will take this long to where to send the return. I need this to be taken care of asap.

Really happy with my purchase. I was unsure about it but when received, it is beautiful. Customer service was good.

I’m trying to do a return and still haven’t been sent a return label. Not sure I’ll purchase from this company again

I received the wrong product

Ive reached out twice via email, and twice via the "contact us" portal on your website to no avail. I ordered shoes in blue and received them in all white, at this point I will be disputing it with my banking institution.

Thanks

Warning, do not order from this website.

This is the worst online company. I needed to return a pair of shoes I purchased because the buckle was faulty. The company made the return process incredibly difficult, as reflected in many other reviews. Everyone seems to have the same complaint. This company needs to understand that they can't mistreat customers. If an item is defective, they should just allow returns. Making returns easy will encourage people to shop again. Every other company I've ordered from has been helpful with returns or replacements.

This company, however, should simply process a return or replacement without making it so hard. Terrible. Absolutely terrible customer service.

I did not receive any information about the return e-mail. I sent e-mails many times. I will never shop from this site again!!!!!!!!!!!!! . I am still waiting for an e-mail to request a refund. It's like a joke.

**"Avoid Seymayka"**

I had an extremely frustrating and disappointing experience with Seymayka Store. I placed an order on 17th July 2024 and was assured that my item would arrive by 22th July. However, not only was the item delayed by over 15 days, but I was also hit with unexpected duties and VAT charges that were *never* disclosed at the time of purchase.

After a long back-and-forth and multiple emails, Seymayka agreed to pay the duties, but they still haven't refunded me in full. They deducted $30 for shipping despite all the issues I faced, including not even receiving the product in the first place. I’ve contacted their customer service repeatedly, but they continue to ignore my request for the remaining refund.

The lack of communication, delays, and hidden fees make this company one to avoid. If you're considering ordering from Seymayka, be prepared for hidden charges, delays, and poor customer service that won’t address your concerns once they have your money.

**Don’t risk it – there are far better stores with transparent pricing and reliable service!**

I was sent a size medium instead of the XL hat that I ordered.

I was told my parcel had been delivered but I had not received it then I was told order had been cancelled not happy Joanne McCartney

i am trying to return the shoes and i have no answer from you.

The site was easy to navigate and I received my item promptly

This company canceled my order 2 times, even when using different cards. On the third time, I waited 4 days after my confirmation just for them to cancel because they ran out of stock. Never responded to my ticket, and sold my item to someone else after I had a confirmed order. Shady BS company, save your time and money.

1. Although it was not mentioned on the site, the courier said that tax would need to be paid before it could be delivered ( this was approx. 25% of the purchase price)
2. Despite emails and Voice mails ( all of which went to an answering machine), I have received no satisfactory explanation or apology
3. I have issued a Returns Notice and have heard nothing further from the company in respect of a refund
4. The overall service I have received has been totally discourteous with a distinct undertone that if the complaints are ignored long enough, the complainant will go away
5. I have contacted my card owner for redress failing which I will pursue legal channels

I would rate this experience at a 0. I placed an order on July 12th. And today is July 24 th and I have not received my order and it took me about 4-5 emails to the company to get a a response that was just general. They didn’t tell me where or when I’m getting my item. I’m very frustrated customer!!!