Sentinel Car Park Recenzje 

6325
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We always use Sentinel and have never had a problem. There are regular buses and it is not far from the airport. The bonus is that you hand your keys in and they park your car for you. Ths is better t... Zobacz więcej

Oceniono na 5 z 5

This is the first time I have used this service and can only say the whole experience was excellent from booking to checking in, transport to and from airport and car ready for collection! Will defini... Zobacz więcej

Oceniono na 5 z 5

Excellent service, friendly welcome and bother-free pick-up ive used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and... Zobacz więcej

Oceniono na 5 z 5

We've used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and nothing is too much trouble. Brought a different vehicle?... Zobacz więcej

Informacje dotyczące firmy

  1. Parking
  2. Park
  3. Miejske do parkouru

Informacje przekazane przez różne źródła zewnętrzne

Secure off-site car park for Leeds Bradford Airport. Sentinel Car Park have topped the British Car Parks Customer Satisfaction Survey covering all major UK airports, for 3 consecutive years providing an extremely high standard of security.

Leeds Bradford Airport Off-Site Car Park

Napisane przez firmę


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(6325)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

1st time we have used this service . We were very happy with the service the chap that help us & drove us to the airport was a very helpful and happy chap made it a very good start to the holiday . 5 stars fro us

2 października 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Excellent Service. Returning from holiday, due to a fall, Jet 2 assistance took me to the Sentinel Bus Stop by wheelchair and the bus was just leaving and looked full, driver indicated he was full and drove off. He returned quickly and was very helpful and full of apologies for driving off because there was no room for a wheelchair, not knowing that I was going to walk aboard! He could not have been nicer or more helpful. My car was ready and parked alongside reception.

30 września 2021
Opinia niezależna
Oceniono na 5 z 5

I have been a customer of Sentinel's…

I have been a customer of Sentinel's for many years and have no intention of changing my airport parking provider when flying out of Leeds & Bradford Airport. This company know how to treat their customers, so take note other businesses. Whatever service/product you are offering, offer the same high quality customer service as Sentinel and you can't go wrong.

18 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

I would highly recommend Sentinel and…

I would highly recommend Sentinel and we use them every time we fly from Leeds. Unfortunately our holiday in April was cancelled on Wed and Sentinel refunded my money on Thurs. Fantastic service. Will hopefully use Sentinel again soon

22 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service

So easy to use and the staff are so helpful. Just had to cancel a booking and there was no issue at all. Would give them more stars if I could. Top, Top service.

11 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Sentinel are the best !

They say the test of a companys metal and customer service is only tested when things go wrong...

The day before we were due to fly to Corfu from Leeds our dog took gravely ill, our time was taken in the next 48 hours seeing to Charlies needs, tests, scans interventions etc, we only had time to contatct Jet2 at 20.00 the night before our 6 am flight to say we would not make the flight, things were busy and distressing and we did not contact Sentinel, we assumed as a no show we would simply loose the booking.

As part of our travel insurance claim we buiult in the cost of the parking we had lost, travel insurance company suggested contacting Sentinel to see if they would refund.

So 8 weeks after our no show, I emailed Sentinel and informed them what had happened, within minutes I had an email back expressing their condolalces for the loss of the dog and informing me they had that minute refunded our booking, no ifs, no buts, no maybes just good honest humanity and customer care, difficult at the best of times but with the pressures they must be under due to Covid it was nothing short of remarkable.

You now have a customer for life.

I hope you hang in there and get through this, great company, great ethics and great staff team.

2 grudnia 2020
Opinia niezależna
Logo Sentinel Car Park

Odpowiedź od Sentinel Car Park

Thank you for this review Mr Baxter, it's much appreciated. We operate a "Don't park, don't pay" policy for our direct bookings and I'm pleased we'll be seeing more of you in the future as a result! Ed

Oceniono na 5 z 5

Thank you Sentinel

I and my family have used Sentinels Service for many years, always without any type of problem.
This service does exactly what it says on the tin.
Now, because of the "BUG" my holiday has been cancelled and I don't need to park, just now, so I had to cancel.
Even their cancellation procedure was quick and simple, login, cancel, money back, done and dusted.
Thank you Sentinel and best wishes to all your folks, see you soon we hope
Regards from this branch of the Smith clan

4 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Brilliant service here

Brilliant service here , used a few times never a problem at all , free drinks and ice cream, bus running constantly, never waiting long both too and from the airport, well worth five stars

20 października 2020
Opinia niezależna
Oceniono na 5 z 5

STUNNINGLY GOOD

Multiple user of this first class parking facility at Leeds Bradford Airport. Had to change my plans on 3 occasions and they were just fantastic versus
other companies for changing for car hire and flights. A simple phone call any hour of the day and no queue to speak to them.
Add to this a fast efficient service with delightful front of house.....what is not to like!

26 września 2020
Opinia niezależna
Oceniono na 5 z 5

Can't fault this company

Can't fault this company. Always easy and stress free experience when I have used them (about 8 times) and just as easy to cancel and quickly get a full refund (which unfortunately I have now had to do 3 times this year). Excellent service and support. Sorry I can't use them due to Covid cancellations...maybe Xmas, who knows.

22 września 2020
Opinia niezależna
Oceniono na 5 z 5

Great job guys!!

Used Sentinel for first time this year!! Meet and greet full but will use this from now on!! Easy from booking, price, staff, ease and service!! Paid £80 for a full valet on our 110 Landy and worth every penny!! from pick up to drop off it does exactly what it says on the tin!!! Many thanks ALL at Sentinel Leeds/Bradford!!!

7 września 2020
Opinia niezależna
Oceniono na 5 z 5

Stress free cancellation

Had parking booked for April which was no longer required due to COVID situation. Was simple to request refund and was received swiftly. Super service in a difficult time. Well done Sentinel!

27 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

I have experienced nothing but help and…

I have experienced nothing but help and professionalism from this company regarding refunds and service I have always used this company and will carry on doing so in the future when everything resumes as normal.

2 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

The best off airport parking company.

I have parked here three times and always found the staff friendly and helpful with smooth checking in and frequent bus transfers. Because of the covid 19 pandemic my flight was cancelled.Sentinel gave me a full refund right away,thank you. I would definitely park here again.

27 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

A real class act.

Unfortunately we had to cancel another booking with Sentinel due to the on going Corona virus situation. The staff could not have been more professional or courteous in the handling of my refund request, absolutely superb throughout. I was emailed with the refund notice within ten minutes and the payment was back in my account within 48 hours, no histrionics, no drama's, no arguments or four month delays- Holiday Extras please take note! To be treated with such respect and to receive such excellent service was so refreshing, we will definitely be using Sentinel again once the world has returned to a more normal state and will not hesitate to recommend them to anyone. Sentinel- a class act.

18 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

Cancellations

I had to cancel due to flight cancellations with Covid-19 the staff member was Very understanding, polite, helpful and very efficient, plus the refund was immediate. Great customer service

13 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

Sentinel. A very professional company

Have used Sentinel for a number of years now as we always fly from LBA.
Never had an issue. Easy to find. Easy to book in. Easy short transfer from park to airport. Always there to pick you up upon return. I find Sentinel to be a very professional company and this has just been reinforced by the way that Ed Harris dealt with my cancellation due to the corona virus problem.
I had booked via APH and upon trying to manage my booking found that APH had literally closed shop with no way of being able to cancel my booking. After ringing Sentinel direct Ed contacted APH, something I was unable to do and arranged my cancellation and refund.
I have now since joined their members club which will enable me to book direct and manage my future bookings.
That to me is going the extra mile.
I can definitely recommend Sentinel.

11 czerwca 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej