Sentinel Car Park Recenzje 

6325
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We always use Sentinel and have never had a problem. There are regular buses and it is not far from the airport. The bonus is that you hand your keys in and they park your car for you. Ths is better t... Zobacz więcej

Oceniono na 5 z 5

This is the first time I have used this service and can only say the whole experience was excellent from booking to checking in, transport to and from airport and car ready for collection! Will defini... Zobacz więcej

Oceniono na 5 z 5

Excellent service, friendly welcome and bother-free pick-up ive used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and... Zobacz więcej

Oceniono na 5 z 5

We've used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and nothing is too much trouble. Brought a different vehicle?... Zobacz więcej

Informacje dotyczące firmy

  1. Parking
  2. Park
  3. Miejske do parkouru

Informacje przekazane przez różne źródła zewnętrzne

Secure off-site car park for Leeds Bradford Airport. Sentinel Car Park have topped the British Car Parks Customer Satisfaction Survey covering all major UK airports, for 3 consecutive years providing an extremely high standard of security.

Leeds Bradford Airport Off-Site Car Park

Napisane przez firmę


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(6325)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

When I collected my vehicle I…

When I collected my vehicle I immediately noticed that the rear sliding door was out of line and initially wouldn't open. The door lock was loose and wobbly. I reported it and numerous photos were taken as proof. I received an email from their manager Andy stating that they've never had any attempts of breakins or vandalism and that the problem was due to wear and tear. They obviously must have video footage of my vehicle as I left it and before they moved it which would prove my point! I'm very disappointed with the members of staff that dealt with this issue because they are letting down the rest of their team that are excellent. I just hope that they no longer state that they have never had any attempts of breakins or vandalism because it's not true and unfair to others! Warmest regards Jeff.

25 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Quick, great value and so friendly. Thumbs up.

Travelled from LBA this year and so needed airport parking. I booked sentinel via holiday extras with a night in the Travel lodge for less than I would have paid for airport parking.
It was a breeze.
We dropped our bags at the hotel before driving the 3 minutes to the carpark and it could not have been simpler. The guys were so friendly and had all my details to hand so it was really quick yo check in my car. They give me a card to keep as receipt and then drove me and my daughter to our hotel.. door to door.

On return apart from a couple of minutes to see where the bus was (hiding behind a local bus straight ahead of us when we got out of the terminal) they drove us to the car park even helping with our luggage. The driver then took my receipt card and popped into the office returning with my key in less than a couple of minutes. All done with grace and a smile. I would definitely use this again.

27 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

First time booking, very impressed

I booked with Sentinel for the first time after using the long stay many times at the airport. I have to say I thought the service was exceptional and I wouldn’t hesitate to book again. The staff were all very cheery and efficient, I had expected a delay when they had to deal with a bus load of returning passengers all wanting their cars at the same time but it was seamless. A very positive experience.

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent, superb service.

Excellent service. Used them a few times now and will continue to do so in the future. Zero waiting on arriving and leaving. They are so efficient it’s brilliant. Our flight home was cancelled too and the next flight wasn’t till the next day. I rang them from Spain at 3am, the bloke answered cheerily and politely and said not to worry and there won’t be any additional charges for the extra day. The service is completely hassle free. Excellent company and service, your car is in good, safe and secure hands. Highly recommend them.

25 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

As usual a brilliant service!

As usual a brilliant service!! We love Sentinel. No waiting EVER. Park up, drop keys, jump on bus. Coming home…… get bags, jump on bus (never had to wait) pick up keys and on the road!! We’re only about 10 miles from the airport so you may think it’s cheaper for a taxi? Perhaps so but it’s much easier knowing your car is there instantly. Done with the taxi/delayed flights etc. Thanks Sentinel! A thousand thumbs ups 👍👍👍👍👍👍👍👍👍

12 lipca 2024
Opinia niezależna
Oceniono na 2 z 5

Poor service this time

The service is usually exceptional, but not on this occasion. Picked-up at the airport bus stop around 01.00, the driver remained fixed in his seat watching customers struggle to lift baggage onto the racks, and again no help whatsoever at the Sentinel car park. Some customers told him directly what they thought of his poor attitude. It would be a pity to let a usually outstanding service slip because of one lazy unhelpful driver.

11 lipca 2024
Opinia niezależna
Logo Sentinel Car Park

Odpowiedź od Sentinel Car Park

Thanks for this info and I'm sorry our driver was unhelpful - please can you email me (ed@sentinelcarpark.co.uk) with a description of the driver?

Oceniono na 5 z 5

Brilliant service

Brilliant service, we have used them twice and always received a great service from everyone to the team at reception to the team who drive the buses

3 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

When we arrived back from our holiday…

When we arrived back from our holiday electronic steering lock was stuck on on car. They had already googled a solution and ran through it with attendant. After 5 mins with battery booster pack and un plugin management system car was working perfectly. Many thanks great service.

3 lipca 2024
Opinia niezależna
Oceniono na 4 z 5

Used this company for years and always…

Used this company for years and always had a great service second to none, booked this year again but compared with a taxi both ways it’s twice the cost, a big increase from last year unfortunately, l understand price of everything has increased but will probably cancel my booking.

27 czerwca 2024
Opinia niezależna
Logo Sentinel Car Park

Odpowiedź od Sentinel Car Park

Hi Sean, Last year you booked on the 22nd Feb for your July 2023 trip and this year you booked it in May. Had you booked last year's trip in May it would have been £118.80 instead of the £84.60 you paid. Your booking is completely flexible and can be cancelled at any time for a full refund, so please let me know if you'd like to cancel ed@sentinelcarpark.co.uk Thanks Ed

Oceniono na 5 z 5

GREAT COMPANY!

I've given 5 stars as this company has always been Amazing, on price and customer service! I have used them for years booking between 10-15 times a year!.so very sad I can't book as taxi is so much cheaper now..Jan/march'25 is approx £80 for a week, I do get discount but a big jump in price. Gutted!

15 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Could not ask for better assistant we…

Could not ask for better assistant we checked in on the morning of the 06/06/2024.
Directions to the carpark, was straight forward, as was the parking when we arrived.
The man who greeted us was extra caring and very helpful. He gave my grandson an ice lolly and a childs welcome pack, my grandson loved the wallet inside.
I can highly recommend using this company in the future.
The only drawback was that we had to pay an extra five pound because our flight was changed.
But that was nothing to do with Sentinel itself.

6 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect system

Perfect system put together for pick up and drop off. I had a small issue with my phone and the staff was more than helpful to assist. I would definitely use the company again.

25 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Car parking & valeting

Just to say a massive thank you to the staff at Leeds sentinel car park ! The process is so quick & everything is explained to you when dropping my cat car off ! I’d also booked a car valet what a fantastic job my car feels & smells brand new again ! I will definitely use your car valeting service again so convenient thank you

12 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I wouldn't park anywhere else

We've used this car park twice now and wouldn't park anywhere else when flying from Leeds Bradford. It's easy to book (I recommend using Holiday Extras app for a few quid off), easy to find, and easy to use.
We dropped the car off, left the keys, jumped straight on a bus and were in the terminal in under ten minutes.
The return trip was just as easy, the bus was outside the terminal as soon as we got out. We were back at the car park and in our car in under fifteen minutes.
I can't fault the service, very slick.

5 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Brilliant service. No hassle. Dropped our car off jumped on the bus and in the terminal within 5 minutes. Coming back the same. The bus was waiting for us. My car was just next to the sentinel office. Took minutes to collect the car and away. I would definitely recommend Sentinel.

25 marca 2024
Opinia niezależna
Oceniono na 5 z 5

First class service

We have used Sentinel for years now and I can say I have never been disappointed. A massive thank you to the staff who are polite, helpful and professional. Having been on a flight delayed by 7 hours it is very pleasing to see the sentinel bus waiting to take you to the car park. First class service well done!

18 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Exceptional service

Exceptional service. I have never used Sentinel before and to say I was impressed is an under statement. So easy from the start, from parking up, getting signed in and onto their bus two minutes from the airport. Check out was fast. Staff so polite and courteous.
Bravo Sentinel. Will definitely use again.

16 marca 2024
Opinia niezależna

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