I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... Zobacz więcej
Reakcja na opinię
I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented... Zobacz więcej
I’ve stored at several locations and each one is crawling with bugs and rats. Other people will bring in their roach infested furniture and leave it to allow the critters to be free. The company only... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.
Dane kontaktowe
Stany Zjednoczone
- securcareselfstorage.com
2,5
Słaba
9 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Customer service was excellent!!
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
My storage was located on 61st and…
My storage was located on 61st and Garnett. I had a wonderful experience whole time I was there. Joanna is such a sweetheart and she made me feel welcome everytime
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
The property manager Kristina is very…
The property manager Kristina is very rude and she does not help or try to help her loyal customers who are needing help doing a pandemic. I paid my storage faithfully for 8 months straight since I moved to TEXAS when the pandemic started. They told me if I ever needed help to reach out to them and they would HELP not put a LOCK on my storage when I only owe $20. DO NOT rent here if you're smart because they change policy all the time and you're not aware of it until you're in that situation and then they're rude about it. RUN! RUN RUN!
***Storage location right near DEL TACO off NW Expressway..
***UPDATE:** 20 minutes after posting this review. The same property manager KRISTINAor CRISTINA called me back to only tell me that they were now going to TERMINATE my agreement with them and I needed to get everything out the unit in 5 days.. WOW! I will be contacting a lawyer to see about my rights so no worries! Just one more issue with them DURING A PANDEMIC. Again, you NEVER know when you will fall on hard times and if you do, YOU DONT WANT TO LEASE FROM THIS LOCATION
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hello Jalisha, we are sorry to hear that you have fallen on hard times during the pandemic. It is our policy to contact our customers before they fall delinquent on their units so as to avoid late fees and a lock being placed on their unit. We are sorry to hear that this situation befell you, and we will continue to look for ways to help our customers avoid this situation in the future.
My storage was broken into
My storage was broken into . Come to find out that unit has had it broken into multiple times . Should have know considering the wall to my unit was caved in . SMH
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hello Jorden, we are sorry to hear that your unit suffered a break-in and that this seems to have occurred multiple times. We always seek to provide a secure location for our customer's belongings. We appreciate your feedback so we can take steps to improve here.
Helpful staff.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
It was decent for the price
It was decent for the price. Need to protect against bugs.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
We appreciate your feedback, and will continue to improve based upon it. Please let us know if there if there is anything further, and we hope to see you again!
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Excellent facilities
Excellent facilities, reasonable prices and extremely helpful staff.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great customer service!
Great customer service!! I enjoyed the storage facility all around!
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
The unit was clean and secure
The unit was clean and secure. Customer service was great too 😃!!!
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Courtesy
Courtesy, knowledgeable, friendly, welcoming, this experience was easy when the move was stressful up to that point. Nice
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great customer service and very…
Great customer service and very understanding individuals during hard times. Location worked with me and was hasty when moving out as well it was a great experience.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
A great experience all around
A great experience all around. Very pleased and will use them again.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Angie is always fantastic!
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Great place and very friendly staff
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
I’ve only had them for least then a…
I’ve only had them for least then a month, but I’m very happy with them! It’s a very clean place.
18 listopada 2020
Odpowiedź od SecurCare Self Storage
Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!
Doświadczenie Trustpilot
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