I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... Zobacz więcej
Reakcja na opinię
I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented... Zobacz więcej
I’ve stored at several locations and each one is crawling with bugs and rats. Other people will bring in their roach infested furniture and leave it to allow the critters to be free. The company only... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.
Dane kontaktowe
Stany Zjednoczone
- securcareselfstorage.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This was a great place for storage
This was a great place for storage! Secured and clean lot. The receptionist was really nice and very helpful at all times. I would recommend you guys to anyone. 😁

Odpowiedź od SecurCare Self Storage
Great Service!
The buildings and doors could use a pressure wash and a coat of paint, but I feel confident the items I have in the care of the facility are safe and secure. The manager could not be nicer and she is willing to go the extra mile. She does her job with a smile and courteous interaction. That goes a long way. I had the pleasure of meeting one of her young sons. He was very respectful and a nice young man. I see that “the apple doesn’t fall far from the tree”. It is a pleasant experience working with you. Great job!

Odpowiedź od SecurCare Self Storage
I had a good experience dealing on the…
I had a good experience dealing on the phone when I set the storage up and when I closed my account. The reason for the low rating was the quality of the unit itself. The rubber seal on the door was dry rotted and falling apart and one of the items I had on the floor was wet from what looked to be water getting under the side of the unit. The unit was ok for what I needed at the time, but I am not sure I would use it for a longer period of time.

Odpowiedź od SecurCare Self Storage
50% off
I referred my daughter to use SecurCare in Westfield and did not get 50% off

Odpowiedź od SecurCare Self Storage
Review
The service was fine. The facility always clean. The only complaint I have is that I had only made 2 payments and then received notice that my bill would be INCREASED by $10. That is a very poor way to conduct business. Knowing that I had JUST moved my things in.

Odpowiedź od SecurCare Self Storage
Good experience
Good experience. Exactly what I expected. Lady in the front is friendly and helped with my billing situation promptly. I would recommend to use their facilities

Odpowiedź od SecurCare Self Storage
The representative for the facility I…
The representative for the facility I rented was phenanomal. So professional and met our needs even when we had to add a second one so quickly. You’re fortunate to have such a good employee.

Odpowiedź od SecurCare Self Storage
We have worked with Samantha for over 2…
We have worked with Samantha for over 2 years while we had storage at SecuCare. She’s wonderful, responsive, courteous and always professional.

Odpowiedź od SecurCare Self Storage
I HAVE OTHER UNITS
I HAVE OTHER UNITS, AND THE PRICES OF UNITS HAVE GONE BEYOND MY ABILITY TO AFFORD COST. THIS LOCATION HAS GONE DOWNHILL SINCE FIRE IN ONE SECTION. IF YOU CHECK, I WAS IN THAT UNIT OVER 30 YEARS.
I HAVE FOUND ANOTHER COMPANY WITH LOWER COST!
IF I DON'T GET COST RELIEF, I WILL MOVE OUT OF MORE UNITS.
SINCERELY
THOMAS J GEGG

Odpowiedź od SecurCare Self Storage

Odpowiedź od SecurCare Self Storage
The rental space was very clean and no…
The rental space was very clean and no water leaks or bugs. I would rent space from here again.

Odpowiedź od SecurCare Self Storage
Will use again!!!
The reservation was so easy, prices are great and the manager was so awesome. You have to enter a code to get in AND out of the gates which is nice. Unit was clean and in superb condition. Premises are very well maintained. I will use them again for storage needs in the future!

Odpowiedź od SecurCare Self Storage
We utilized your facility to store our…
We utilized your facility to store our RV for several years. Over those years the space rent continued to rise while the location continued to become a driving nightmare. Way too much cross traffic due to all the small business' along the entrance. Also, leaving the facility w/the RV we had to run to the box to enter our code and do the same coming back to exit. While doing so, many vehicles would enter once the gate opened without entering a code, no safety there! The straw however, was your messed up billing threatening a lien prior to the rent being due. Then the automated phone system was ridiculous, never an answer from a person, hold for the next available representative, hang up and your call will be returned in the order in which it was received...Really! Never a return call. Just had enough.

Odpowiedź od SecurCare Self Storage
We combined two units into a much…
We combined two units into a much larger one and the staff at the Carver Road facility were great to us. They helped us in every way and made our transition very easy.

Odpowiedź od SecurCare Self Storage

Odpowiedź od SecurCare Self Storage
I'm happy with the staff and unit they…
I'm happy with the staff and unit they are very kind n prices are fair

Odpowiedź od SecurCare Self Storage
Office personnel was Great but not…
Office personnel was Great but not getting a refund really sucks!!!!!!!

Odpowiedź od SecurCare Self Storage
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