Instead of sending out a wide variety of perfumes, they persistently send out their own range… which smells like straight alcohol. Try cancelling and it only offers you to go on a “short break” too... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s only my second month. But let’s be real, I could walk into any department store and get samples of all of these perfumes. So you’re basically making people pay for samples that you’re probably ge... Zobacz więcej
I really like this concept of trying new perfumes without committing to a full size and price tag. This bottle fits discretely in my bag, or purse and i dont worry anout it leaking. Im excited to be... Zobacz więcej
I had an issue with the scent I didn’t get this month. I explained the situation and they immediately took care of the problem shipped out a replacement and I should be getting it soon. I don’t think... Zobacz więcej
Informacje dotyczące firmy
About Us
Napisane przez firmę
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Dane kontaktowe
401 Cottontail Ln, 08873, Somerset, Stany Zjednoczone
- scentbird.com
3,7
Średnia
30 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
have had two shipments so far but didnt…
have had two shipments so far but didnt like either scent the program is a nice idea so i going to give it a few more months
8 października 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
I didn't realize that sent bird was so…
I didn't realize that sent bird was so expensive I woke up tell him what the $60 charge on my card
15 października 2026
Odpowiedź od Scentbird
We're sorry to hear that the $60 charge came as a surprise. We understand how concerning it can be to see a higher charge than expected. Our subscription pricing varies depending on your selected plan, premium fragrance upgrades, and any additional items or subscriptions added to your account. However, we'd like to review your charges to provide a clear explanation. Please email us at support@scentbird.com with your account details so our team can investigate and assist you further. We appreciate the opportunity to address your concerns!
Their perfume is so good omg 😲 and l…
Their perfume is so good omg 😲 and l really like the delivery service too . It smells good when ever l used it l get complement about it .
15 października 2026
I was very disappointed
I was very disappointed, I was miss led and over charged for 2 purse sprays!!!😡
8 października 2026
Odpowiedź od Scentbird
We're sorry to hear that you felt misled and disappointed with your order and the charges. We understand how frustrating it can be when a purchase doesn't match your expectations. Scentbird offers travel-sized fragrance sprays rather than full-sized perfume bottles, and we strive to make our product sizes and pricing clear before checkout. Please email us at support@scentbird.com with your account details so our team can review the charges, clarify what was included in your order, and address your concerns. We appreciate your feedback and the opportunity to make things right!
Every perfume that I got the first…
Every perfume that I got the first month, I did not like the second month. I only received one that I am really not crazy about very disappointed and can’t return them so now I have six bottles of stinky perfume.
8 października 2026
Odpowiedź od Scentbird
We're sorry to hear that the fragrances you've received haven't met your expectations. We understand how disappointing it must be to have several scents you don't enjoy, especially when you were excited to discover new favorites. While fragrance preferences are personal, we want you to get the most out of your subscription. We recommend rating the fragrances you've tried, retaking your scent quiz, and adding your preferred scents to your queue to help make future selections a better match. We also understand your frustration with our return policy. Please email us at support@scentbird.com so our team can review your concerns and help you explore your options. We'd love the opportunity to improve your experience!
Scent did not last
15 października 2026
Son muy buenos losrecomiendo
7 października 2026
4/5 Price Points Need Adjustment
Overall fantastic, most scents last and seem truly legit (and not eau de toilette) but the cost isn't always comparable to buying a 0.33 ml bottle of a perfume
I'd really like a case but it's just not worth $10 a month for that so the pricing needs a bit of restructuring and will likely be the reason I pull from the program but overall I like it for trying new things, if the price is right on the new things vs buying a 0.33 ml tube
7 października 2026
Overpriced and I felt cheated.
15 października 2026
Odpowiedź od Scentbird
We're sorry to hear that you felt our service was overpriced and didn't provide the value you expected. We understand how disappointing that can be, and we never want our customers to feel misled. We strive to provide transparent pricing and a wide selection of fragrances to suit different preferences and budgets. Please email us at support@scentbird.com with your account details so our team can review your concerns and help address your experience. We appreciate your honest feedback!
Fast shipping
Fast shipping. The only thing I don't like is that there's only a certain time in a certain date that you can kind of pick what you want. And I'm busy.
In addition the mascara that was sent out with the last curated bag is getting bookoo negative reviews. It took out half my eyelashes. I'm wondering if y'all try that stuff before you send it out?
14 października 2026
The price for Prada candy is way too…
The price for Prada candy is way too high. The fragrance doesn’t stay on at all. I love the smell of it! Gotta spray a lot on to even smell it for a short time. Hopefully other perfumes aren’t the same.
15 października 2026
Simplicity of getting a wide array of…
Simplicity of getting a wide array of great scents is amazing.
6 października 2026
Cancellation Issues
I have tried to cancel my subscription twice Sept and Oct yet I'm still being billed. I feel like they make it very difficult to cancel yet easy to fall into the subscription loop.
6 października 2026
Odpowiedź od Scentbird
We're truly sorry that you've had to attempt cancellation multiple times and are still being charged. We understand how frustrating this must be, especially after trying to cancel in both September and October. Canceling your subscription should be straightforward, and we regret that this hasn't been your experience. Please email us at support@scentbird.com with your account details and mention your previous cancellation attempts so our team can investigate the charges, review your refund options, and ensure your subscription is canceled. We appreciate you bringing this to our attention and the opportunity to make things right.
Amazinggggg
6 października 2026
A product that was charged to my card…
A product that was charged to my card but never arrived at my home.
12 października 2026
Odpowiedź od Scentbird
We're sorry to hear that you were charged for an order that never arrived. We understand how frustrating and disappointing this must be, especially when you've already paid for it. This is certainly not the experience we want for our customers. Please email us at support@scentbird.com with your account details so our team can investigate your missing shipment and help arrange an appropriate resolution. We'd appreciate the opportunity to make things right!
I Tried to Cancel… But I Couldn’t Stay Away!
I absolutely love Scentbird! It’s a perfume subscription service where you create your own queue of fragrances, and they send you samples based on your selections. The best part is that the samples actually last me about a month!
You can receive shipments monthly, but I personally chose to have mine delivered every three months, which works perfectly for me.
Now, here’s the funny part. I actually canceled my subscription at one point because I told myself, “You know what? This isn’t a necessity. I don’t need this.”
Well, apparently I was lying to myself! 😂 I missed it! I love getting my fragrances, trying different scents, and discovering new favorites. It’s such a fun little treat to look forward to.
Needless to say, I came back! I’m so happy with the fragrances I’ve received, and I genuinely enjoy this subscription.
If you love perfume and enjoy trying new scents without committing to full-size bottles, I highly recommend Scentbird! ❤️
27 października 2025
I have received 2 different perfumes…
I have received 2 different perfumes and they have been great .. I am always scared to buy new scents that I can't smell but for what I choose to what I got has been great I will definitely be buying this new scent they sent me
5 października 2026
I don't get to choose the scents I want…
I don't get to choose the scents I want and they send me what they want to. I can't return the scents if I didn't order it or I don't like what they send me. I've been trying to cancel my subscription for two months. No one answers me back.
14 października 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.