I have ordered from this company twice. The first order (January 2025) was received and all items were as expected. The second time I've ordered (March 13, 2026) I was charged for 4 items, and I neve... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m extremely disappointed and upset with this company. I placed my order around 3/9/26 and still have not received my order and it’s 6/4/26. I’ve reached out the company over 5 times and still have n... Zobacz więcej
I unfortunately needed to get a refund as the item didn't quite fit my wife. The item itself was great, the packaging and instruction video included made for a quality item. Sandset were very understa... Zobacz więcej
Reakcja na opinię
I’m honestly blown away by the creativity and quality of this piece! The Infinity Dress from Sand Set is not just a dress—it’s a whole experience. Made from soft, stretchy, and non-sheer fabric, i... Zobacz więcej
Reakcja na opinię
2,5
Słaba
129 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Feels and looks beautiful, very comfortable and size is perfect
Wasteful quality and perfect size, looks and feels amazing. Value for money!
26 października 2024
Opinia niezależna
So many options
My daughter bought 3 of these dresses and she gave me one of them. We had a vacation coming up and we took them with us. We both LOVED how they looked and felt. We wore them a lot, not just as a dress but also as a bathing suit coverup. I loved mine so much that I ordered three of them and I am going to give my daughter one of the blue ones. What’s really the best thing about these dresses is that you can wear them so many different ways! There is even a way to look them up online that you can follow on how to wear them. I LOVE THIS PRODUCT and you will too!
8 października 2024
Opinia niezależna
I bought 3 colors of the Sandset wrap…
I bought 3 colors of the Sandset wrap and I love them! The amount of versitiity is impressive. I am traveling to Fiji and I know I will be able to transition from wrapped at breakfast, to swim ready unwrapped and back to wrapped for lunch; still looking fabulous! I’m sure I’ll be the envy of all the girls and a head turner for the guys!
25 października 2024
Opinia niezależna
Love everything so far, including service!
I love the packaging of my order. I also forgot to add my third dress for B2G1 and messaged the company and they were gracious enough to send me my third.
I wore the long black dress to a wedding recently, and it was so NICE to have multiple options to choose from all from that one piece!
21 września 2024
Opinia niezależna
Ville ikke give en stjerne
Ville ikke give en stjerne - har fået hævet penge 5. August 2024 for 3 kjoler og de kommer ikke trods kontakt forsøg af flere omgange på forskellige platforme - jeg tænker en anmeldelse her er for lidt og agter at anmelde firmaet for bedrageri
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced regarding your order for three dresses.
We understand your frustration with the lack of communication and delivery. As we take such issues very seriously, we sent you an email to discuss the issues you’ve encountered, and We’d love to work together to find a solution.
Your satisfaction is our top priority, and we're here to help in any way we can. Please check your inbox for our message, and let’s see how we can make this right for you.
Thank you for your understanding, and we hope to hear from you soon.
Sandset er et fup firma
Desværre skal man angive en stjerne for at anmelde Sandset. Det fortjener overhovedet ingen. Varen er betalt, men aldrig ankommet.
De svarer ikke på henvendelser.
Note til mig selv.: Læs Trustpilot før et køb!
3 października 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for your feedback regarding your recent order with us. We sincerely apologize for the inconvenience you've faced with your item not arriving and the lack of communication.
Please know that we take this seriously and are actively looking into your situation. If you could please send us an email so we can check this matter. Rest assured we’ll prioritize resolving this for you.
Thank you for your understanding, and we hope to hear from you soon.
Update zu meiner Bewertung vom 21.8.
Update zu meiner Bewertung vom 21.8.: unmittelbar nach Abgabe der Bewertung wurde mir von der Firma ein “Entgegenkommen” in Form eines Preisnachlasses angeboten. Da ich den geforderten Retourenschein noch immer nicht erhalten hatte, habe ich per E-Mail das Angebot angenommen. Und seit dann nie wieder etwas von Sandset gehört. Alles Lug und Betrig.
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
hank you for updating us on your experience. We sincerely apologize for the lack of communication regarding your return slip and the unresolved issues following your previous review. This is not the level of service we strive to provide.
We take your feedback seriously and are committed to rectifying this situation. Please reach out to our customer support team and we'll make sure to prioritize the resolution of this issue.
Thank you, and we look forward to resolving this for you.
Fup firma
Har stadig ikke modtaget min vare der blev bestilt i juni 2024
3 września 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for your feedback regarding your order from June 2024. We sincerely apologize for the inconvenience you are experiencing due to the delay in delivery.
As we take such issues very seriously, we sent you an email to discuss the issues you’ve encountered, and We’d love to work together to find a solution. Your satisfaction is our top priority, and we're here to help in any way we can.
Please check your inbox for our message, and let’s see how we can make this right for you.
Thank you for your understanding, and we hope to hear from you soon.
Hände weg von dieser Firma
Achtung Abzocke! Minderwertige Ware und keine Rücksendung möglich. Nach 4 E-Mails habe ich noch immer keinen von Sandset geforderten Retourenschein erhalten. Auf meine letzten 2 E-Mails bekam ich noch nicht einmal eine Antwort
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for your feedback. We're truly sorry to hear about your experience and the frustrations you’ve faced with our products and customer service. This is not the level of service we aim to provide.
As we take such issues very seriously, we sent you an email to discuss the issues you’ve encountered, and We’d love to work together to find a solution.
Your satisfaction is our top priority, and we're here to help in any way we can. Please check your inbox for our message, and let’s see how we can make this right for you.
Thank you for your understanding, and we hope to hear from you soon.
Ok kjole til ferie sydpå og god kundeservice
Jeg bestilte 2 lange, sorte kjoler og havde samme problem som mange andre har skrevet - det så ikke ud til, at den nogensinde blev leveret. Jeg endte så med at søge på tracking-nummeret på parcelsapp.com, hvor der var MANGE flere informationer om, hvor pakken var henne. Jeg kunne her konstatere, at den havde ligget i min lokale pakkeshop og ikke var afhentet og derfor sendt til tilbage. Det var også her jeg opdagede, at den var sendt fra Kina, hvilket sænkede mine forventninger til varen en del...
Jeg skrev til Sandset, hvad der var sket og de var meget hurtige til at undskylde og bede mig tjekke mine informationer (som var korrekte), hvorefter de sendte en ny pakke af sted.
Jeg holdt nu øje med parcelsapp.com i stedet for det link man får af Sandset. Da der her stod, at at pakken var til afhentning i pakkeshoppen (11 dage efter afsendelse), ringede jeg til DAO, som kunne se, at der var registreret et helt forkert telefonnummer (gad vide hvor det kom fra?) og det var derfor jeg ikke havde fået info om afhentning og afhentningskode. De rettede mit nummer og jeg fik med det samme en afhentningskode.
Jeg har nu fået kjolerne og det er et pudsigt stykke sømløst stof. Kvaliteten er helt sikkert ikke prisen værd (fik 2 kjoler for 599 kr.) - synes de skulle have kostet det halve.
Nu har jeg afprøvet nogle forskellige styles og stoffet virker overraskende holdbart og kan godt tåle at man hiver godt i det og er ikke ved at gå i stykker (selvom det virkede sådan da jeg gik i gang...)
Det er nogenlunde let at få kjolen til at sidde som forventet og synes den vil fungere rigtig fint på en ferie sydpå, men ikke som "pæn" kjole. Ville ikke købe igen.
11 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for sharing your experience. I’m sorry to hear about the challenges you faced with the delivery of your dresses. It’s frustrating when tracking issues arise, and I appreciate you taking the time to resolve the phone number error with DAO.
I’m glad to hear that you eventually received the dresses and found the fabric durable, even if the quality didn't meet your expectations based on the price. Your feedback about the pricing is valuable, and we’ll certainly take it into consideration for future offerings.
If you have any further concerns or suggestions, please don’t hesitate to reach out. We want to ensure a better experience for our customers moving forward.
Hände weg von dieser Firma!
Hände weg von dieser Firma!! Minderwertige Ware, man bekommt trotz mehrfacher Urgenz keinen Retourenschein. Völlige Abzocke, ich hätte vorher die Bewertungen lesen sollen
14 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
I’m truly sorry to hear about your experience. We strive to provide high-quality products and excellent customer service, so it’s disappointing to learn we didn’t meet those expectations.
Regarding the return slip, I understand how frustrating that can be, especially after multiple requests. Your feedback is important, and we will work to improve our communication and return processes.
I appreciate you sharing your thoughts, and I’d like to make this right. If you’re open to it, please reach out to our customer service team directly, and we’ll do our best to assist you further.
Thank you for your feedback.
Brug aldrig dette firma
Brug aldrig dette firma. De trækker dine penge, sender ikke varen, oplyser om forkert pakke nr - når de de siger pakken er på vej. De er har svaret på min sidste tre mails
12 sierpnia 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced regarding your order.
As we take such issues very seriously, please reach out to our customer support team so we can work together to find a solution. Your satisfaction is our top priority, and we're here to help in any way we can.
Please check your inbox for our message, and let’s see how we can make this right for you.
Thank you for your understanding, and we hope to hear from you soon.
Scam firma, lad være med at købe
Lad være med at købe noget der fra det er mega fup.
Jeg bestilte 3 kjoler, men har aldrig modtaget varene. De siger at jeg har modtaget noget info omkring levering at jeg skal angive hvornår jeg vil modtage det. Det er aldrig sket og jeg går hjemme, så har rig mulighed for at modtaget det. Så siger de at de vil sende igen. Jeg får en mail med 20% rabat grundet den lange leveringstid. Men det samme sker. Når man tracker orderen bliver det bare sendt rudnt men aldrig klar til levering eller bliver leveret.
Jeg har sendt dem min navn, adresse og telefon nr flere gange så de kunneopdaterer info.
men stadig ikke modtaget pakke.
Jeg skriver at jeg vil have pengene retur. og nu høre jeg intet fra dem. 800 kr lige ud af vinduet !!!!!!!
køb aldrig!!!!!!!!!!!
15 lipca 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
We're really sorry to hear about your experience. We understand how frustrating this situation must be, and we want to help resolve it as quickly as possible.
Please reach out to our customer support team with your order number so we can look into this issue right away. We take these matters seriously and want to ensure you either receive your order or get a full refund.
Thank you for your patience, and I look forward to resolving this for you.
Fik ikke varen men pengene blev hævet
Jeg fik første vare. Og bestilte en mere, men den kom aldrig selvom pengene blev trukket. Fik aldrig svar på mine mails!
15 lipca 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
We’re truly sorry to hear about the issues you’ve experienced with your order and the lack of communication. That’s not the level of service we strive to provide.
We’d like to help resolve this for you. If you could provide send our customer support team and email with your order details, we’ll look into the situation right away and ensure you get the support you need.
Thank you for bringing this to our attention, and we appreciate your patience.
Jeg har aldrig fået mine varer!
Jeg har aldrig fået min vare og de svarer ikke på henvendelser! Jeg bestilte d. 17. juni. Tracking af pakken virker ikke!
Ren fup! Bestilte 2 kjoler og har nu mistet 600 kr.!!!
17 czerwca 2024
Opinia niezależna
Odpowiedź od Sandset
Hello there,
We’re truly sorry to hear about your experience. We understand how frustrating it is not to receive your order, especially after waiting since June 17th. Please know this is not the service we strive to provide.
To help resolve this, we encourage you to reach out to our customer support team with your order number. We’re committed to finding a solution and ensuring you receive the help you need. Thank you for your patience and understanding.
Thank you and we look forward to resolving this issue with you.
SVINDELFIRMA!!!!
Fup firma. Trækker pengene straks, men du får aldrig varen. De svarer ikke på mine mails.
De sender nye mails, hvor jeg kan få 20% rabat pga. den lange ventetid!!
Øv, jeg hlemte at tjekke Trustpilot inden, jeg bestilte.
30 lipca 2024
Opinia niezależna
Øv….
Skulle have tjekket Trustpilot !!!!
Jeg har desværre også hoppet på og glæder mig til de fine kjoler
Bestilt - betalt og svindlet 😡
9 czerwca 2024
Opinia niezależna
Varen kom aldrig
Varen kom aldrig, men de har trukket penge. Har prøvet at kontakte dem, men de svarer ikke.
Virkelig skuffet og irriteret!😡
19 lipca 2024
Opinia niezależna
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