I have ordered from this company twice. The first order (January 2025) was received and all items were as expected. The second time I've ordered (March 13, 2026) I was charged for 4 items, and I neve... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m extremely disappointed and upset with this company. I placed my order around 3/9/26 and still have not received my order and it’s 6/4/26. I’ve reached out the company over 5 times and still have n... Zobacz więcej
I unfortunately needed to get a refund as the item didn't quite fit my wife. The item itself was great, the packaging and instruction video included made for a quality item. Sandset were very understa... Zobacz więcej
Reakcja na opinię
I’m honestly blown away by the creativity and quality of this piece! The Infinity Dress from Sand Set is not just a dress—it’s a whole experience. Made from soft, stretchy, and non-sheer fabric, i... Zobacz więcej
Reakcja na opinię
2,5
Słaba
129 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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I love it
I love it, the color is beautiful, the fabric excellent quality, the design, everything elegant, recommended.
25 lipca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love the color, fabric, and elegant design — we put a lot of care into every detail, so it means the world to know it shows. 💖
Your feedback truly inspires us to keep creating pieces that make our customers feel confident and beautiful. If there's ever anything you need or if you'd like to share how you styled your dress, we’d love to hear from you!
Thanks again for being part of our community!
The Most Versatile Dress I’ve Ever Worn — Sand Set, You Nailed It!
I’m honestly blown away by the creativity and quality of this piece! The Infinity Dress from Sand Set is not just a dress—it’s a whole experience. Made from soft, stretchy, and non-sheer fabric, it gives you the freedom to style it in so many different ways. From beach vibes to brunch looks, this one piece transforms into countless outfits.
What I love the most is how smart and versatile it is. Whether you want a halter, one-shoulder, wrap, or strapless look—this dress has you covered (literally 😄). I was a bit nervous about how I’d pull it off, but the styling process turned out to be so fun and surprisingly easy!
It’s flattering, functional, and such a game-changer for vacations, events, or even content creation.
8 lipca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello there,
Your review absolutely made our day — thank you so much! 💛
We're beyond thrilled that you’re loving the Infinity Dress and embracing all the creativity it offers. It really is more than just a dress, and hearing you describe it as “a whole experience” is exactly the kind of joy we hope to bring to our customers.
We’re so glad the fabric, fit, and versatility stood out to you — and that the styling process felt fun and empowering! That’s what Sandset is all about: helping you feel confident, beautiful, and endlessly inspired, whether you're on vacation, at an event, or curating content.
Thank you again for your kind words — and for styling it like a star 🌟
We can't wait to see how you wear it next!
No complaints
My experience was absolutely amazing from start to finish! I received my shipping information promptly, and the dress arrived beautifully packaged. I really appreciated the extra touch of including a styling manual that showed multiple ways to wear the dress. Even better, there was a QR code that took me straight to a YouTube video with easy step-by-step instructions on how to style it — super convenient and helpful. Overall, the whole process felt seamless, thoughtful, and elevated the shopping experience!
2 lipca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Wow! Thank you so much for this wonderful review! We're absolutely delighted to hear that your experience was seamless from start to finish.
We’re especially happy that you loved the styling manual and the QR code for the video tutorials we know how important it is to feel confident styling your dress, and we’re so glad you found those resources helpful and convenient.
Your kind words truly mean the world to our team. It’s feedback like this that inspires us to keep delivering a thoughtful and elevated shopping experience for every customer.
Thank you again for choosing us!
It is not a dress
It is not a dress. It is a piece of thin polyester fabric with a slit cut in it. I would highly recommend not buying this item.
13 lipca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for taking the time to share your feedback. We're truly sorry to hear that the product didn’t meet your expectations.
Our Infinity Dress is designed to be lightweight, stretchy, and incredibly versatile made from high-quality polyester-spandex blend that allows it to be styled in dozens of ways for all body types and occasions. That said, we completely understand that it might not be what you were hoping for, and we're sorry it fell short for you.
We genuinely value honest feedback like yours, as it helps us improve both our product and customer experience. We’d love the chance to make this right if you haven’t already, please feel free to reach out to our customer support team at support@sandset.shop. We’re more than happy answer any questions you may have.
Thank you again for sharing your thoughts we’re always working to improve and better serve our customers.
Worried I’ve been scammed
Worried I’ve been scammed, I emailed customer support to return the dresses as they don’t suit me, I got an AI response with the return address as my address. The policy states they cover shipping and I’ve not been given a label or a return address at least! I do not recommend this website at all. Reputable companies don’t respond this way.
2 lipca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you so much for sharing your feedback. We're truly sorry for the confusion and any frustration you experienced that’s definitely not the experience we want you to have.
Please rest assured, you have not been scammed. We're a real, dedicated team, and your satisfaction is incredibly important to us. It sounds like there was an error in our automated system, and we sincerely apologize for the confusion regarding the return address.
We completely understand that the dresses may not be the right fit for everyone, and returning them should be as easy as possible. Our return policy does state that return shipping is covered, and we’d love to sort this out for you right away. Our support team is here to help with a proper return label and instructions just send us a message with your order number at support@sandset.shop, and we’ll personally take care of it.
We genuinely value your trust and hope to turn this around with a positive resolution. Thank you again for your feedback it helps us grow and improve.
Dresses perfect - user error with wearing the design!
I love the dresses, amazing for beachwear, or any kind of outing really! The only thing that sucks is I’m not smart enough to do all of the designs 😂 I need more videos and guidance!! So versatile!
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Sandset
Hi there,
Thank you so much for your lovely review! We're thrilled to hear that you love the dresses and find them perfect for both beach days and outings that’s exactly what we designed them for!
We also really appreciate your honesty about the styling you're definitely not alone! Our Infinity Dresses are super versatile, and with that versatility sometimes comes a bit of a learning curve.
We're currently working on creating more easy-to-follow tutorial videos and styling guides to make things simpler and more fun. In the meantime, if you ever need help with a specific style or occasion, feel free to reach out we’d be more than happy to guide you step by step!
Thanks again for your kind words and your feedback, it helps us grow and improve 💛
Great little dress
Quality material, so many options!
Can’t wait to wear it on holiday!
10 maja 2025
Opinia niezależna
Odpowiedź od Sandset
Hi there,
Thank you so much for the wonderful review! We're so happy to hear you love the quality and the many styling options our dress offers that's exactly what we aim for.
We’re excited for you to take it on holiday it’s the perfect travel companion! Versatile, lightweight, and made to make you feel confident no matter where your adventures take you.
If you ever need help with styling tips before your trip, feel free to reach out we’re always here to help!
Wishing you an amazing holiday,
False advertisement, poor quality cheaply made dress, poor customer service, impossible return and refund process...FRAUD
Cool idea about the possibility of a dress which could be worn in so many ways. They advised "one size fits all" only to find the three dresses were made of cheap material, had no hemming or stitching and worst of all wouldn't fit my wife! So dissatisfied and disappointed.
I explained this and asked for a refund, to be offered a 40% discount. I asked again where to return the dresses for them to say to keep them due to a problem with their returns labels? (I simply needed a return address!) I was promised a full refund to have reached my bank account by yesterday. Of course if never arrives in my bank! I'm now being told I need to be patient and await "the generation of an ARN number" however when I look into this I find it is usually instantaneous.
False advertisement, poor quality products cheaply made, poor customer service, impossible return and refund process... Screams scam artists. Avoid avoid avoid - it's daylight robbery.
28 maja 2025
Opinia niezależna
Love my dress!!
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for your wonderful review! We’re so happy to hear that you love your dress! We hope it continues to bring you joy and versatility. If you ever need anything, we’re here to help!
Worth it
The ordering was simple. The company kept in good contact, letting me know when the cover ups would be delivered. Material was nice and durable. I took the cover up and turned it into a nice dress. I wore to an evening function in Miami. I was very pleased with the product.
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Sandset
Hi,
Thank you so much for your kind words! We're thrilled to hear that the ordering process was smooth and that our communication helped you feel informed every step of the way. It’s amazing to know you transformed your cover-up into a beautiful dress for an evening out in Miami — that’s exactly the kind of versatility we love to see!
Your satisfaction means a lot to us, and we're so happy you were pleased with the quality and durability of the material. Thank you again for your support, and we can’t wait to serve you again in the future!
Useriøst firma/Bedrageri
Styr unna! Useriøst firma, jeg har ennå ikke fått returseddel eller fått tilbake pengene for gjentakende reklamasjon fra sept 2024 😡 Har rapportert firma inn som bedrageri på FB.
30 września 2024
Opinia niezależna
Odpowiedź od Sandset
Hello,
We are truly sorry to hear about your frustrating experience, and we understand how disappointing this must be for you. It’s never our intention to leave our customers feeling this way, and we take your concerns very seriously.
We would love the opportunity to resolve this issue for you. Could you please reach out to us directly at support@sandset.shop with your order details? We want to investigate what happened and ensure that you receive the proper support.
Thank you for bringing this to our attention, and we hope to have the chance to restore your trust in our company.
The clothing is lovely
The clothing is lovely. The only downside is that the videos on how to do them needs a wireless connection and since I plan to use said dresses on a cruise with no connection, that is a problem. Some kind of printable directions would be great.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for your kind words about our dresses! We’re thrilled that you love them. We truly appreciate your feedback about the video tutorials and understand how important it is to have styling instructions available offline, especially for travel.
We’re currently exploring options to provide printable guides in the future to make styling even more convenient.
Wishing you a fantastic trip, and thank you for your support!
CONFUSED
Your QR code goes by too quickly. I have to rewind it 50 times just to see each movement. I still haven’t actually worn my dresses yet because I lost interest after 1/2 hour and still had no idea what the hell I was doing.
Please slow down the videos. I have tried dozens of times.
28 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
We’re truly sorry to hear that the instructional videos have caused you frustration. We completely understand how important it is for the videos to be clear and easy to follow, especially when learning how to use the dresses. Your feedback is incredibly valuable to us, and we apologize for any inconvenience this has caused.
We’ll certainly take your comments into account and look into slowing down the videos to make them more user-friendly. In the meantime, if you'd like further assistance or tips on how to wear your dresses, please don’t hesitate to reach out to us directly at support@sandset.shop. We’d be happy to provide personalized help.
Thank you for your patience, and we hope to help make your experience much easier moving forward.
Travels well!
I purchased a Sandset Infinity dress before my trip to tropical Costa Rica for its versatility and ease of packing! I was not disappointed! It traveled very well, and was able to be worn on more than one occasion like it was a completely different outfit!.
24 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for your wonderful review! We’re so happy to hear that your Sandset Infinity Dress was the perfect travel companion for your trip to Costa Rica. Its versatility is one of our favorite features too, and we love that you were able to create multiple looks with it!
We truly appreciate your support and hope to be part of more of your travels in the future. Safe and stylish adventures ahead!
Terrible product and customer service
Terrible product and customer service. Had to dispute thru bank as company promised a refund but made excuses everytime I emailed them. Terrible experience.
22 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
We’re truly sorry to hear about your experience. We understand how frustrating it must be to expect a smooth refund process and instead feel like you're not getting the support you deserve. That’s certainly not the experience we want for our customers.
We would love the opportunity to resolve this for you as quickly as possible. Please reach out to our team at support@sandset.shop and we will personally look into your case to ensure a fair resolution.
Your feedback is incredibly valuable to us. We appreciate your patience and hope to turn this around for you.
Most versatile clothing in my wardrobe!
The dresses are super Versatile and comfortable! Pair of heels to make it classy and a pair of flip-flops to make a beach worthy. It’s perfect for when I don’t feel like thinking about what to wear!
28 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you so much for your kind words! We’re so happy to hear that you’re enjoying the versatility and comfort of the dresses. It’s great that they work effortlessly for both classy and casual looks—exactly what we aimed for! We’re thrilled to be part of your wardrobe for those days when you just want something easy and stylish.
If you ever need more style ideas or have any questions, we’re always here to help. Enjoy your dresses!
This product is absolutely ideal
This product is absolutely ideal for travel. I am so excited for the different colors and styles that I purchased. I thought it would be hard to use, but the instructional videos were super simple to follow. I will probably use about half the styles where some of the other more complex ones just felt a little awkward. Still cute but notas functional. Regardless, I am 1000% happy I purchased this and can’t wait to share with all my friends.
28 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re loving the versatility of the dress and that our instructional videos made styling easier for you. It’s great to know you found styles that work best for you—comfort and confidence are key!
We truly appreciate your support and can’t wait for you to rock your looks on your travels. If you ever need styling tips or have any questions, we’re always happy to help. Enjoy your dresses, and thank you for sharing with your friends!
Very satisfied.
Dresses were exactly as described. Customer service was great to work with and very helpful. Wrap round dresses took a little practice to get just right. Items came packaged nicely and quickly. Prices were good. I would definitely recommend them highly.
26 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for your thoughtful review! We’re delighted to hear that you’re happy with your dresses and that our customer service team was able to assist you. The wrap-around styles can take a little practice, but once you get the hang of it, the versatility is endless!
We also appreciate your kind words about our packaging, pricing, and overall experience. Your recommendation means the world to us! If you ever need styling tips or have any questions, we’re always here to help.
Enjoy your dresses, and thanks again for your support!
Love the concept
Love the concept! It is going to be perfect for beach or just going out this summer. I just bought my daughters one too!
25 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you love the concept and that the dress will be a staple for your summer outings. That’s exactly what we designed it for—versatility, comfort, and effortless style!
How exciting that you got one for your daughters too! We hope you all love them just as much. If you ever need styling tips or have any questions, we’re always here to help.
Wishing you a fantastic summer filled with amazing memories in your new dresses!
Be patient - delivery is longer than advertised
I was disappointed that your website noted 4-7 days for delivery, but actual delivery time was much longer. Another star was lost when I examined the dresses carefully for holes or snags and didn't find any, but about a week after I got them, I noticed what looks like an accidental cut from the assembly process in my blue dress. The blue dress is a bit smaller than the brown and green dresses, but the green and brown dresses are just right for use as coverups. I think I will enjoy these dresses when I take vacation in April.
23 marca 2025
Opinia niezależna
Odpowiedź od Sandset
Hello,
Thank you for your honest feedback. We’re sorry to hear that the delivery took longer than expected—we understand how frustrating that can be, and we’re always working to provide more accurate shipping estimates.
As for the accidental cut in your blue dress, that’s definitely not the quality we strive for. We’d love to make this right for you—please reach out to us at support@sandset.shop, and we’ll be happy to assist you.
That said, we’re glad to hear that you’re enjoying the green and brown dresses and that they’ll be part of your vacation wardrobe! We hope they make your trip even more enjoyable.
Thanks again for your feedback—it helps us improve, and we truly appreciate your support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.