I was given a gift along with a gift receipt. The gift was lovely but not for me unfortunately, it was some UGG boots. I don’t wear jeans so thought I would return the gift and change it for somethin... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Super fast delivery , opened & was very impressed, until 4 hours later one was coming away at front I asked for a retuns label & was asked if I had worn them, which they are for !! , & then heard not... Zobacz więcej
Superb service from Sandersons on this, ordered Birkenstocks on Thursday 26th June and they arrived in time for when they were needed today. The parcel was incredibly well wrapped and protected, the c... Zobacz więcej
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a p... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Sandersons Boutique Department Store was first established in 2016 in the heart of Stocksbridge, Sheffield. Later establishing two further stores in Stroud, Gloucester and Morpeth, Northumberland. Browse online brands such as Barbour, Barbour international, Valentino, Clarins, Holland Cooper, UGG and many more.
Dane kontaktowe
Fox Valley Way, S36 2AB, Stocksbridge, Zjednoczone Królestwo
- info@sandersonsdeptstore.co.uk
- sandersonsdeptstore.co.uk
3,2
Średnia
456 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very prompt delivery very well packaged…
Very prompt delivery very well packaged good communication product excellent Thank you
17 marca 2025
Item received damaged
Item received damaged, emailed re options, no reply, chaser email sent, still no reply. Item now out of stock so really wanted to keep the one I had. Completely ignored me and still no response to three emails.
1 marca 2025
Odpowiedź od Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Good high end store
Great products for sale bought a Barbour wax jacket for a good price
31 stycznia 2025
Wrong size shoes in box
I ordered a pair of size 9 shoes for my husband but when they arrived they were a size 8 in the wrong box. So a complete waste of time. The customer services person was very helpful though and sent me a prepaid postage label for their return.
15 stycznia 2025
Odpowiedź od Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Speedy delivery
Purchased a Levi's shirt, which arrived within two days. Good value for money and good quality.
28 stycznia 2025
Do not use!
Terrible company! Wouldn't refund my money which was £225! Only would put on a card I could only use on their website!
Very unhelpful and the worst customer service I have ever known and I have worked in retail myself for 30 years.
Do not use this company!
Awful!
1 stycznia 2025
Odpowiedź od Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Ordered an item
Ordered an item, paid for it, and then got an email a week later advising a refund as there was a stock ‘error’ and got refunded. Just a bit of advice….don't try and sell things you don’t have and lose customers in the process
26 lutego 2025
Odpowiedź od Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Excellent speedy service
Great experience, fast delivery and delighted with the product
1 lutego 2025
Website was easy to navigate and…
Website was easy to navigate and delivery was quick.
3 stycznia 2025
Very fast service
Very fast service , easy web site to navigate.
Great packaging , will most definitely use again.
16 marca 2025
According to DPD the delivery has been…
According to DPD the delivery has been cancelled as they have not received the parcel from Sanderson's. I have e-mailed but heard no response so far just a lack of communication which has been really disappointing.
10 marca 2025
Odpowiedź od Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Easy to order, great items
Easy to order, good description of items, great price and fast delivery. Very pleased, thank you.
3 lutego 2025
Fabulous service fab quality so pleased
1 marca 2025
Fast delivery and a great product range…
Fast delivery and a great product range at a discounted price.
16 stycznia 2025
Sandersons were brilliant and I was…
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a prompt refund. Whilst you don’t get notifications of the item being received, I got a notification to say the refund had been issued like most stores.
7 lutego 2025
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