Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The lady on the travel money desk was very polite and efficient. The whole process was very speedy as I had pre-ordered and after checking my id and payment card, the cash was ready prepared. The on... Zobacz więcej
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Zobacz więcej
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Zobacz więcej
Informacje dotyczące firmy
O Sainsbury's Travel money
Napisane przez firmę
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Dane kontaktowe
15 Galena Road, W6 0LT, London, Zjednoczone Królestwo
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered money online
Ordered money online, delivery was for incorrect amount (10pounds of currency not 150) therefore do not have currency for holiday. Order has been cancelled. Staff have kept me informed which is positive, but not impressed with the overall service
30 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
HI,
Thank you for taking the time to leave a review. We're so sorry to hear about the issues with your order and completely understand how disappointing and stressful this must have been, especially with your holiday approaching. While we're pleased our team kept you updated throughout, this isn't the experience we want for our customers.
It sounds like you're already in contact with our team regarding this matter, but if you'd like to discuss it further, please contact us at customerservices@sainsburystravelmoney.co.uk and we'll be happy to help.
Thank you,
Sainsbury's Travel money Customer team
easy to order online and collect at the…
easy to order online and collect at the store.
17 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Robert,
We're pleased you found the online ordering process straightforward and that collecting from the store was easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Quick and easy
1 września 2026
Odpowiedź od Sainsbury's Travel money
Hi Nicola,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
All good apart from 20 minute wait to…
All good apart from 20 minute wait to collect money.
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Thomas,
Thank you for taking the time to leave a review. We're delighted everything went smoothly with your order, although we're sorry to hear you experienced a wait when collecting your travel money. We appreciate your feedback and will share it with the team as we continue to improve our service.
Thank you,
Sainsbury's Travel money Customer team
Easy online purchase
Easy online purchase, nxt day delivery and professional counter staff on collection
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Sandra,
We're delighted to hear that you found the online purchase process easy, appreciated the next day delivery, and experienced professional service from our colleagues. We value your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy & trouble free transaction
1 września 2026
Odpowiedź od Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
All carried out quickly and efficiently.
1 września 2026
Odpowiedź od Sainsbury's Travel money
Hi David,
We're delighted to hear that everything was carried out quickly and efficiently. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi,
We're so glad to hear your transaction was smooth. We appreciate you sharing that helpful tip about ID.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi,
We're so pleased to hear that your experience ordering and collecting was easy and straightforward. Thank you for sharing your positive feedback with us.
Thank you,
Sainsbury's Travel money Customer team
Staff at the store and the main office…
Staff at the store and the main office were able to sort out a problem a problem very quickly.
24 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi,
We're delighted to hear that our team were able to resolve your issue very quickly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Quick and easy
25 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Sylvia,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Richard,
We're delighted to hear that your experience was quick and that you found our colleague friendly and polite. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Catherine,
We're so happy to hear that our ordering and pickup process was convenient for you. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Service with a smile
Online ordering was straightforward. Collection was quick & easy. Salesperson was so friendly & helpful & with a smile (sorry don't know his name).
1 września 2026
Odpowiedź od Sainsbury's Travel money
HI Carole,
We're delighted to hear that your online ordering experience was straightforward and that collection was quick and easy. We're especially pleased that our colleague was friendly, helpful, and served you with a smile.
Thank you,
Sainsbury's Travel money Customer team
Easy to order & convenient to pick up
1 września 2026
Odpowiedź od Sainsbury's Travel money
Hi Susan,
We're pleased you found the ordering process easy and convenient for pickup. We appreciate your positive feedback and hope to assist you again with your travel money needs.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi,
We're delighted to hear that you found the process simple and that our colleagues were friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order online
Easy to order online. Received a message telling me it was ready and collected from the store I chose. No pro with anything and also was the best rate!
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Liz,
We're delighted to hear that your online ordering experience was easy and that collecting from your chosen store was seamless. We're also pleased you found our rates competitive.
Thank you,
Sainsbury's Travel money Customer team
Very easy process
Very easy process, even for a Luddite like me! Took advantage of the exchange rate sale which gave me a few extra euros. The friendly member of staff at the kiosk asked me where I’m going which added to my holiday vibe.
25 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Pat,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Dee,
We're delighted to hear that your experience was quick and easy, and that your currency arrived so promptly. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Not so easy collection
Easy to order online but on collection the lady at the counter made me very nervous as when counting the money, she said oh I am €50 short in the pile, oh I add one then when counting the rest, said oh that to much , had to get her to check the amount X2, I had pre order the money and was adviced it was read for collection, but obvious not checked correctly
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Teresa,
Thank you for your feedback. We're sorry to hear that your collection experience left you feeling concerned. To help ensure accuracy, our colleagues always count the currency out in front of customers so any discrepancies can be identified and corrected there and then, and so customers can be confident they are happy with their order before leaving. We're sorry this process caused uncertainty in your case, and we appreciate you taking the time to share your experience with us.
Thank you
Sainsbury's Travel money Customer team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.