Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Why bother ordering in advance only to see the order made up when you arrive to pick up? I guess you guarantee that money is available. Very accommodating cashier but counted out in front of me hav... Zobacz więcej
Reakcja na opinię
I ordered CNY currency online from Sainsbury Travel Money and the process was simple with my nectar card. The exchange rate was good. At the same time, I received notes in different denomination that... Zobacz więcej
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Lady at the kiosk was very friendly and efficient. Money had been pre ordered and was ready for collection, everything counted out in front of me as expected and put in an envelope. Great service and... Zobacz więcej
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Informacje dotyczące firmy
O Sainsbury's Travel money
Napisane przez firmę
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Dane kontaktowe
15 Galena Road, W6 0LT, London, Zjednoczone Królestwo
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Sainsbury's Travel money
Hi,
We're delighted to hear that you found the process simple and that our colleagues were friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order online
Easy to order online. Received a message telling me it was ready and collected from the store I chose. No pro with anything and also was the best rate!
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Liz,
We're delighted to hear that your online ordering experience was easy and that collecting from your chosen store was seamless. We're also pleased you found our rates competitive.
Thank you,
Sainsbury's Travel money Customer team
Very easy process
Very easy process, even for a Luddite like me! Took advantage of the exchange rate sale which gave me a few extra euros. The friendly member of staff at the kiosk asked me where I’m going which added to my holiday vibe.
25 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Pat,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Dee,
We're delighted to hear that your experience was quick and easy, and that your currency arrived so promptly. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Not so easy collection
Easy to order online but on collection the lady at the counter made me very nervous as when counting the money, she said oh I am €50 short in the pile, oh I add one then when counting the rest, said oh that to much , had to get her to check the amount X2, I had pre order the money and was adviced it was read for collection, but obvious not checked correctly
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Teresa,
Thank you for your feedback. We're sorry to hear that your collection experience left you feeling concerned. To help ensure accuracy, our colleagues always count the currency out in front of customers so any discrepancies can be identified and corrected there and then, and so customers can be confident they are happy with their order before leaving. We're sorry this process caused uncertainty in your case, and we appreciate you taking the time to share your experience with us.
Thank you
Sainsbury's Travel money Customer team
the money exchange staff was very helpful i know you…
the staff was very helpful i know you guys must value her as a great member to the team
24 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Wayne,
We're delighted to hear that our colleague was very helpful. We truly value all our team members and appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Travel Bureau
The customer service man in the bureau was very friendly and efficient.
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Geraldine,
We're delighted to hear that you found our colleague very friendly and efficient. We truly appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
The whole experience was simple from order to collection
The money was easy to order for collection on a day of my choosing. The money was ready on collection and the young man counted out the money to confirm I had the right amount. It was in varying denominations which will make life easier on holiday.
24 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Jan,
We're delighted to hear that ordering your travel money was easy and convenient, and that the collection process was smooth. We're especially pleased that the varying denominations will be helpful for your holiday.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi,
We're delighted to hear that you found our online service easy to use and that our colleagues were polite and friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy money 👌🏻
Easy to order online, emails updated me at each stage. Staff member at pickup was helpful and friendly.
All good 👍🏻
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Alan,
We're delighted to hear that ordering online was easy for you and that you received updates at each stage. We're also pleased that our colleague was helpful and friendly.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Quentin,
We're delighted to hear you had such a positive experience with our friendly and efficient team member. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
As usual your representative was very…
As usual your representative was very upbeat and interested in our travel plans. The money had been ordered online and was ready on production of the id
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Mark,
We're so pleased to hear that our colleague was upbeat and interested in your travel plans, and that your online order was ready for collection. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Lady was really helpful when we went…
Lady was really helpful when we went for our travel money always use you
24 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Suzanne,
We're delighted to hear that our colleague was very helpful when you collected your travel money. We appreciate your continued loyalty and positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi,
We're so pleased to hear you experienced excellent service from our colleagues. Thank you for your kind words and positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Andrea,
We're delighted to hear you experienced very quick service and found our team helpful. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Excellent service…
This was the first time ever using a travel bureau and the lady that assisted me was very knowledgeable and helpful.
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Kerrie,
We're delighted to hear that this was a positive first experience using a travel bureau and that our colleague was very knowledgeable and helpful.
Thank you,
Sainsbury's Travel money Customer team
Odpowiedź od Sainsbury's Travel money
Hi Elizabeth,
We're delighted to hear you found our services to be a great choice with excellent value, and that our team was very friendly. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Advisor was very knowledgeable and it…
Advisor was very knowledgeable and it was extremely easy to exchange my euros
24 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Barbara,
We're delighted to hear that our advisor was knowledgeable and that exchanging your euros was extremely easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy online ordering process
Easy online ordering process
Adequate information updates
Efficient in-store collection
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Rodney,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
It would have been 5 stars but you…
It would have been 5 stars but you stupid decision to chrage25p for n envelope to hold the currency. These used to be free.
31 sierpnia 2026
Odpowiedź od Sainsbury's Travel money
Hi Richard,
Thank you for your feedback. We're pleased you were happy with the service overall, but we understand your frustration about the 25p wallet charge. The charge is part of a nationwide initiative to help reduce our paper usage. It covers the cost of the wallet, with 40% going to Just One Tree, a registered Community Interest Company.
We appreciate your comments and will make sure we communicate this more clearly to customers in future.
Thank you,
Sainsbury's Travel money Customer team
Doświadczenie Trustpilot
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