Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Won the saber through a giveaway and it's going to become my new practice saber for flow work! Lighter than any of my other sabers and durable as well! Thanks SaberMasters and Jordan!

Reakcja na opinię

Oceniono na 5 z 5

Shipped on time, understandable instructions (though some of the features are a bit difficult to perform) well constructed, and hidden bits of detail inside and out making it a truly unique saber. Bla... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

SaberMasters were our first "real" sabers, with our only prior experience being early Hasbro display sabers and plastic kid models. We got these for my daughter and I, and she has used her stage tr... Zobacz więcej

Oceniono na 5 z 5

We ordered two sabers for my 9 and 7 year old boys. They have had so much fun with these and my husband, brother and I were so impressed with the quality and entertainment these provided ( actually we... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep hobbystyczny

Napisane przez firmę

We wanted the best quality sabers and it became clear that only fans would listen to other fans and provide what fans want, so we had to do it ourselves. The Ultimate Lightsaber from SaberMasters has all the premium features and build quality of an expensive lightsaber, without actually costing you a fortune.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

682 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love my sabers

I love my sabers, I showed them to my coworkers at the office and they loved them. They were very easy to assemble and already had a charge. I had two outlet plug blocks from older cell phones I had not discarded that I now use to charge them. I was extremely pleased with them and how well-made they are. If you ever wanted these, this company is an excellent choice to buy them.

8 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Poor customer service

They make a good lightsaber but the shipping isn’t very good one of the hilts arrived with huge gash and I have yet to hear back from them about replacement - guys are you going to ever respond??? I have emailed you 3 times already without a response.

29 grudnia 2023
Opinia niezależna
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Sunil,

Thanks for writing a review to let us know about your experience. We apologize for the defective hilt received. This is one of the few cases we have encountered.

Upon checking, it appears our customer service team has already responded to your email a day after receiving your query and requested a replacement to be shipped asap. We're working hard to sort this out for you, so hang tight a bit more.

Keep an eye on your inbox – our email team will ping you with the replacement's tracking details in the next few days.

Best,

Sabermasters Team

Oceniono na 1 z 5

Scam

Scam. Ordered. First got fake tracking #. Then new tracking number went to some other address. Don't buy.

4 grudnia 2023
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Stuart,

We're sorry about the hassle with your order. This isn't the experience we intended for you.

After reviewing everything, our records show the correct address was used on the file and label when we shipped the package. It seems the problem might be on USPS's end. Check out the attached file for more specifics.

I've already contacted the team to get a replacement sorted out right away. Once we have the new tracking number, I'll make sure to personally update you on it.

Please do not hesitate to reach out to us via theforce@sabermasterscom if there's anything else we can help you with

Thank you for giving us the chance to make this right for you.

Best,

Sabermasters Team

Oceniono na 5 z 5

Saber Masters provided a quality…

Saber Masters provided a quality product in a timely manner. I had a real bad experience with Ultrasabers - 8 month delay, poor communication and had to file a BBB complaint and shame them on FB just to get a response - NONE OF THAT HERE, BETTER PRODUCT, MORE REASONABLE COST, NO DELAYS, ORDER CONFIRMED QUICKLY, SHIPPED AND RECEIVED WITH NO STRESS.

31 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

This Saber was Broken within a week

This Saber was Broken within a week. The tip broke off from a 3 year old. Very disappointing, i hope they will send a new one with no issues. I will report back.

3 stycznia 2024
Opinia niezależna
Logo SaberMasters

Odpowiedź od SaberMasters

Hi there,

I truly appreciate you taking the time to share your experience with us. I'm sincerely sorry about the damaged tip of the blade. I

In order for us to assist you better, would it be possible for you to share a photo by sending an email to theforce@sabermasters.com?

I completely understand the inconvenience this situation has caused you, and I want to assure you that resolving this matter promptly is our top priority. Your satisfaction means a great deal to us, and we're committed to making this right for you.

Once again, thank you for giving us the opportunity to address this issue. If you have any further questions or concerns, please don't hesitate to reach out. Your feedback is incredibly valuable to us as we strive to improve our products and services.

May the Force be with you always! ⚔️

- Sabermasters Team

Oceniono na 5 z 5

Finally got lightsabers worth buying!

Finally! A lightsaber I can fight with! I run a fencing club and (being the huge nerds that we are) saw light sabers at a comic convention and thought it’d be fun to try them out. They broke within a month. I then bought some others on Amazon and they broke almost immediately. Then I got saber master light sabers and finally we have light sabers that can withstand a moderate amount of violence!

5 grudnia 2023
Oceniono na 3 z 5

I ordered 2 of the black hilts

I ordered 2 of the black hilts. They work great most of the time, and overall, seem to be made out of quality materials. I do have a few issues that, while annoying, don't necessarily make me regret my purchase. I'm not sure exactly how to contact customer service, but that will be coming as soon as i figure it out. Issue 1: the red on the specific sith settings is great, but my 5yo accidentally entered color changer on one of them, and now it won't go back red (like red doesn't exist in the color changer mode). Issue 2: sometimes mid fight the saber one of the sabers will just turn off completely like the battery is loose or something (the other one does not do this). Issue 3: one of them (wasn't able to accurately track which one or both bc the handle wrap I was using to track if both issues are on the same one fell off after just a day), is that, when attached together, the saber settings will change even just sitting on the table, and they change in the reverse direction of normal, making it impossible to keep the same color dual-sided saber. Other than these few things, the sabers apear to be very high quality, and even the issues appear to be more of loose connections than an overall build quality issue (maybe just a few fastners that didn't get torqued properly).

22 grudnia 2023
Opinia niezależna
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Jared,

I truly appreciate you taking the time to share your experience with us. I'm sincerely sorry to learn that the lightsaber you received didn't meet expectations and turned out to be defective. It's understandably disappointing and frustrating to receive a product that doesn't work as intended.

In order for us to assist you better, would it be possible for you to share a brief video highlighting the issue with the lightsaber and send it to theforce@sabermasterscom? This will help us understand the problem more clearly and allow us to swiftly arrange a replacement for you.

I completely understand the inconvenience this situation has caused you, and I want to assure you that resolving this matter promptly is our top priority. Your satisfaction means a great deal to us, and we're committed to making this right for you.

Once again, thank you for giving us the opportunity to address this issue. If you have any further questions or concerns, please don't hesitate to reach out. Your feedback is incredibly valuable to us as we strive to improve our products and services.

May the Force be with you always! ⚔️

- Sabermsters Team

Oceniono na 1 z 5

Defective and inconsistent.

The sabers settings don’t save between uses and reset themselves. They also glitch and just make a loud sound without stopping and won’t respond to the button or turn off. Very inconsistent and unpredictable and defective.

3 września 2023
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Pete,

I truly appreciate you taking the time to share your experience with us. I'm sincerely sorry to learn that the lightsaber you received didn't meet expectations and turned out to be defective. It's understandably disappointing and frustrating to receive a product that doesn't work as intended.

In order for us to assist you better, would it be possible for you to share a brief video highlighting the issue with the lightsaber? This will help us understand the problem more clearly and allow us to swiftly arrange a replacement for you.

I completely understand the inconvenience this situation has caused you, and I want to assure you that resolving this matter promptly is our top priority. Your satisfaction means a great deal to us, and we're committed to making this right for you.

Once again, thank you for giving us the opportunity to address this issue. If you have any further questions or concerns, please don't hesitate to reach out. Your feedback is incredibly valuable to us as we strive to improve our products and services.

May the Force be with you always! ⚔️

Sabermasters Team

Oceniono na 5 z 5

Light sabers 2.0

The product was as adverised. High quality and durable. Lots of fun to be had with these! Shipping was a bit slow, but the produc seems to be great!

28 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great gift for Christmas morning...or any time!

I took advantage of the special and got 2 for the price of one. The look on my 10 year-old nephews face when he saw mine...then a on Christmas morning when he learned that there was one for him as well was priceless. They were easy to assemble and he figured out how to change all settings in about 15 minutes.

25 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Ordered lightsabers for my son for…

Ordered lightsabers for my son for Christmas and made sure to give it enough time just in case shipping went sideways like it usually does this time of year. The post office lost my package but sabermasters went above and beyond to help make it right and made sure my son's Christmas wasn't ruined. And that's not even to speak of the quality of the actual sabers. These things are really solid and I kept stopping while me and my son were playing with them because I thought we were hitting too hard but these things are just as tough as they claim. If you're looking to get into lightsabers as a hobby these are definitely a great first time buy.

28 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing product!

Amazing product!

Purchased 2 through the BOGO off as a Christmas surprise for my husband. I ordered the jet black and gun metal colors for him. I was completely amazed at the quality of the product and the construction. These sabers are solid! They definitely will take a beating from 2 grown adults going full tilt at each other.
I will definitely be buying a second set for myself (I've been eyeing up the Red Chrome) I highly recommend this product!!!

25 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Love these Sabers

Love these Sabers. My first one and I found the hilt style very good for learning spins and tricks. The features are great like the colour changes and being able to jump on the app to flick through quickly. Being able to join both to make a staff is awesome.

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Wrong Colors sent

My wife and i ordered 16 light sabres as a family Christmas gift. So the day of our part gets here and im getting them all ready and to my unpleasant suprise....they were not the wrong colors. Now most people are sitting here thinking....why is this guy giving them a 5 star rating. Well their customer support is actually awesome. I told them what happened and they not only corrected the part of the order that was wrong. They completely redid my order at no cost. The light sabres were a hit with the family...from 10 year old to 50 :)

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

So far so good

So far so good! I really like this light sabers. I tried them by myself and they work good. Still need to wait for christmas to really use them to spar against my kid and do a durability test. But so far they work really good.

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Customer Service to the rescue

So my sabers got lost in transit and they were a Hanukkah gift. This epic CS REP Shaira helped me get them delivered in time and they are amazingly fun! I will not lie, we feel like a kids again running around the house! Great quality and a blast!

7 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Overall a great first time saber

Overall a great first time saber. My 2 year old can wield it easily, though he does prefer the red blade and gets a menacing look in his eyes...
Sounds are fun and it's mostly easy to use, though I do wish the settings and on/off switch were separate just for ease of use.

9 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej