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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Won the saber through a giveaway and it's going to become my new practice saber for flow work! Lighter than any of my other sabers and durable as well! Thanks SaberMasters and Jordan!

Reakcja na opinię

Oceniono na 5 z 5

Shipped on time, understandable instructions (though some of the features are a bit difficult to perform) well constructed, and hidden bits of detail inside and out making it a truly unique saber. Bla... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

SaberMasters were our first "real" sabers, with our only prior experience being early Hasbro display sabers and plastic kid models. We got these for my daughter and I, and she has used her stage tr... Zobacz więcej

Oceniono na 5 z 5

We ordered two sabers for my 9 and 7 year old boys. They have had so much fun with these and my husband, brother and I were so impressed with the quality and entertainment these provided ( actually we... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep hobbystyczny

Napisane przez firmę

We wanted the best quality sabers and it became clear that only fans would listen to other fans and provide what fans want, so we had to do it ourselves. The Ultimate Lightsaber from SaberMasters has all the premium features and build quality of an expensive lightsaber, without actually costing you a fortune.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

682 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ease of first purchase

The ease of selecting and ordering my sabers was quick and painless. The price was a great deal for Halloween. Shipping was not on time which was a real let down. Ruined my costume for work. Had to make last minute change. Product was as promised. Amazing.

2 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Swords and shipping.

Everything was great except for a few things. A lot of people now are ordering on line. Sometimes someone will be bogus meaning, it is not a real store, it's a fake. It happened to me a couple of times already and now I do a lot of research to try and find out if the store is legit or not. After a bit I received the stands first and I thought, here we go again. I get the stands and no swords. About a few days later the swords arrived. All I'm saying is maybe try to send everything together instead of separately. Other then that everything was awesome and I love the swords....

9 października 2024
Oceniono na 2 z 5

Support isn't good at all

Support isn't good at all. Saber works ok - blanks out on contact occasionally. All they could say is, take the battery out or replace it, but then no directions how or that they would replace it free if it were defective.

8 października 2024
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Aaryon,

Thank you for your feedback.

We are truly sorry to hear about your experience. It's definitely not the standard we strive to uphold. Please know that ensuring customer satisfaction is our top priority, and we are committed to rectifying this situation promptly. We have reached out to you regarding your issue.

Your feedback is invaluable to us, and we thank you for bringing this to our attention.

Best regards,
Sabermasters Team

Oceniono na 5 z 5

The savers are sturdy and feel like…

The savers are sturdy and feel like quality equipment. The realistic sound quality gives it a feel of being part of the action. The fact and ability of changing colors is a great touch to them. Great product

6 października 2024
Oceniono na 1 z 5

Being left in read left a bad taste in…

Being left in read left a bad taste in my mouth. I won't be ordering from here again. It also showed up 2 days after my kids birthday despite of ordering it ahead of time.

4 października 2024
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Raul,

I’m truly sorry to hear about your experience and for any disappointment caused. It’s never our intention to leave any customer feeling unheard, and I apologize if you felt that way. We also regret that your order didn’t arrive in time for your child’s birthday despite your planning. We know how important these moments are, and we’re working to improve communication and delivery times to prevent this in the future.

Kindly reach out to us directly at theforce@sabermasters.com so we can address your concerns and work towards a resolution. Your feedback is invaluable to us, and we thank you for bringing this to our attention.

Best regards,
Sabermasters Team

Oceniono na 1 z 5

This company is a Scam

Made an order, paid my money, and never received the sabers I ordered. On top of that, I now get tons of spam email from them. This company (Saber Masters) is a scam. Do not order from them.

11 czerwca 2024
Opinia niezależna
Logo SaberMasters

Odpowiedź od SaberMasters

Hi Shane,

We are truly sorry to hear about your experience. It's definitely not the standard we strive to uphold. Please know that ensuring customer satisfaction is our top priority, and we are committed to rectifying this situation promptly. We would greatly appreciate the opportunity to make things right for you. Kindly reach out to us directly at theforce@sabermasters.com so we can address your concerns and work towards a resolution. Your feedback is invaluable to us, and we thank you for bringing this to our attention.

Best regards,
Sabermasters Team

Oceniono na 4 z 5

Quality is good

Quality is good. Two for one price is good. Notification on when product was to be shipped not so good. I had to email a couple of times to find out. Response after was good.

12 września 2024
Oceniono na 3 z 5

Great product! Slow shipping.

The lightsabers are great quality! Incredibly fun with so many functions! However, I've ordered from Sabermasters twice, both times with express shipping, and yet they arrived far later than projected each time.

12 września 2024
Oceniono na 5 z 5

Lightsabers at Work. Really.

My LightSabers arrived in good order and are a monster talking point with Primary and High School students. While not a Sabre (sic) fight-club person, they are a real treat (and fun!) marshalling students backstage at an arena dance performance! Try escorting 500 Primary students through a mass of 3000 others, in low light conditions. The Force is Strong!!!

20 września 2024
Opinia niezależna
Oceniono na 1 z 5

I placed an order on July 23rd

I placed an order on July 23rd, received on July 30th and requested a refund on August 1st.
My refund was not approved until August 16th and I shipped it that day. It was received on August 21st. It is now September 8th and I have no even received a response from support.

8 września 2024
Opinia niezależna
Logo SaberMasters

Odpowiedź od SaberMasters

Thank you for your feedback, and we apologize for the inconvenience you've experienced. Please email us at theforce@sabermasters.com with your order number or the email address used to place the order so we can promptly assist you and resolve this matter. We appreciate your patience and are here to help!

Oceniono na 5 z 5

Everyone needs a saber from SaberMasters

Great customer service, quick shipping, and an amazing price for high quality sabers that are not only strong and ready for duelling, but are also fully customizable in terms of sounds, colours, and effects. I have bought 3 sets for family and friends (so far). Great work SaberMasters.

5 sierpnia 2024

Doświadczenie Trustpilot

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