I'm NOT sure why you think I've given a great review as I had a very poor experience with carefree . I ordered a shock to replace one that was on their awning, was charged $45 plus tax and $7.50 shipp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to purchase parts because the original end covers were knocked off by brushing up against a tree. The new items seemed a bit lighter than the original but installed on the awning fairly easi... Zobacz więcej
RV Carefree was incredible from start to finish. They treated me like more than just a customer they treated me like someone they genuinely cared about. When my awning needed to be replaced, they step... Zobacz więcej
The RV Carefree team was awesome! Very helpful with my order and timely with all responses to my questions! Their prices were extremely competitive and attention to detail was outstanding! I've dete... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
Dane kontaktowe
Stany Zjednoczone
- info@rvcarefree.com
- rvcarefree.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was a problem with back order fabric…
Was a problem with back order fabric and had to change to something different 2 times which has prolonged my order.
No idea if/when will get product
I submitted my order Nov 5th. Customer service contacted me to verify I was ordering the correct product since special order, which I appreciated. I was provided notification of order status update on Nov 7th showing it was "awaiting shipment." Not seeing any changes to order status, I reached out to customer service Nov 12 and was told I would have tracking week of Nov 17. Nov 18 was informed of another delay with shipping and order would not be fullfilled until Dec 2. I checked the status of the order again Dec 3 (a month after submitting order) and still showing "awaiting shipment".
Customer service was superb
Customer service was superb, they help me fine my exact awning replacement, they also double verified by email to make sure about the measurements. Excellent experience, I highly recommend them!
Wrong part sent
Right part number was sent, but it's obviously the wrong part in the packaging. Doesn't match the online layout picture at all. I have no idea what the part I received goes to. I'll have to call during whatever their business hours are tomorrow to deal with the hassle of the return process, and hopefully get the correct part soon. Packaging was good, but good god....almost $50 for two small pieces of plastic in an oversized cardboard box -- seriously?

Odpowiedź od rvcarefree.com
Ordering was easy great quality
Ordering was easy, arrived in good time, was simple to replace and great quality
Awning Electric Conversion Kit
There was no issue with the product or shipping/delivery and also I had help from the nice people at Carefree to make sure I would purchase the right product for my awning - no problems there. I did have problems with the instruction. It was just as bad as those from China. The instruction to convert a manual awning to electric is awful. It's mostly pictures which are very difficult to decipher and no wording to explain how to put this motor assembly to the rest of the awning. What took me about 4 hours to figure it out, should have taken about half hour. Once I figured it out, then it was easy. It's hard to believe that a company like Carefree of Colorado doesn't have good written instruction and/orvideos available to help consumers like me to install a conversion kit like that one I purchased, hence, reason for the poor review.
Products are same as factory.
Products are same as factory.
You would not provide phone number so I could not confirm phishing in this crazy scam online world, your company is almost a secret.
On time and no problems
Easy to make an order and correct piece…
Easy to make an order and correct piece was sent!
100% great.
After being very generous with their time via remote troubleshooting advice, the rvcarefree crew came out on short notice and fixed our electrical problem in record time.
Totally transparent in pricing, knowledgeable and quick. Cannot reccomend highly enough.
Had my part and easy order and delivery
I found this site once I figured out the MFG of our camper awning. I was able to find the part and order it online and it was home waiting for me whe we got home.
Taylor found exactly what I needed & made it easy
Taylor made it so easy and found exactly what I was needing to complete my job. she found the parts and had them shipped fast I thank her Kindly for being fast precise and honest
It took a while for the order to come…
It took a while for the order to come in, but once he came in, it fit perfectly
Bummer it took 5 days to ship and 8…
Bummer it took 5 days to ship and 8 days to receive (hopefully tomorrow).
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