The product was awful. When I went to return it, it then transpired that you have to send back to China and not the London address that is stated on their website. They then try and con you into a par... Zobacz więcej
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Avoid at all costs! This company now goes under the name Roselyn Atelier. Item received and was terrible quality and sizing completely off. On their website they say their return address is based in L... Zobacz więcej
Waited 5weeks for a coat that is okay,certainly not worth what I paid for it.Certainly not as smart as the coat in the picture on their website. Not expecting an email asking how they did! This fir... Zobacz więcej
Actually trying to select 0 stars but not an option. Trying to return items of exceptionally cheap quality but after being offered credit note I am being told I have to post to China and not the UK ad... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z odzieżą damską
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Zjednoczone Królestwo
- roselynoxford.co.uk
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Scam website
Scam website. Poor quality clothes and makes returns impossible and harder to do. Based in China. Delivery times are longer than 14 days. Be aware of this scam.
DO NOT BUY FROM THIS SITE
If I could award no stars I would.
I bought a coat from what I thought was a website for a family run business (Roselyn Oxford) in London.
When the coat arrived, it had been shipped from abroad, the quality was extremely poor. Cheap material, badly made, and looked nothing like the coat I thought I had bought.
The company is clearly fake!
I have emailed them twice, but have had no response, so am now hoping to get a refund to my credit card via my bank.
Useless product, BEWARE
Useless product. Like cardboard not material. Nothing like it was shown. Shameless. Horrible colours. So artificial that if it got close to a fire it would self combust. Awful....not willing to refund full amount, only 30%!!
BEWARE!!!
Cheap coat
Waited 5weeks for a coat that is okay,certainly not worth what I paid for it.Certainly not as smart as the coat in the picture on their website.
Not expecting an email asking how they did!
This firm is not based in either Oxford or London. Rude reply to my email querying the amount of time my order was taking to reach meAvoid.Avoid.Avoid.
Finally woken up to not buy items advertised on facebook.
Quality was unbelievably poor, returns to CHINA!
Quality was unbelievably poor. Communication very slow. Offered me 30% refund eventually or for full refund I had to pay for tracked postage to China! DO NOT PURCHASE ANY CLOTHING FROM THIS COMPANY.
Ordered a coat from this company…
Ordered a coat from this company thinking they were based in London, I knew when coat took over three weeks to arrive it was not the case.
Coat arrived in Royal Mail see through bag as original bag was ripped in transit, couldn't believe my eyes when I saw the coat, it was the cheapest looking item I have ever seen was unlined and material at a push might make a duster, was far to small which is irrelevant as I wouldn't even attempt to wear it. Cost me £54 and that was sale price, I've contacted my bank and hopefully they will get my money back.
The website is a con
The website is a con. I ordered some thick jogging pants. What arrived weeks later was not what was on the packet. It was a cheap imitation. No way to return the goods, and despite sending emails no reply. The company is clearly based abroad as the goods come through a Heathrow warehouse. Beware. Beware.
Beware of this company
I ordered a beautiful red jacket in Dec 2025 that still hasn't arrived. I contacted company to be assured it was on way. I also asked if they were UK to which they replied yes. I checked the tracking only to discover the jacket was being flown in from abroad. The advert looks like there are UK shops so don't be fooled. If jacket arrives as is advertised I will update my opinion
Bought and paid £65 for a deep red…
Bought and paid £65 for a deep red jacket with white fur lining! That is not what I received! Bright red with tacky cheap lining! Took a month to receive 21st dec, this was a Christmas present for my best friend. When she opened it it was marked so she washed it with a colour catcher and it turned pink! Fit for the bin only! As it was when it arrived, I’m so embarrassed to have given her this piece of utter trash! Avoid Avoid Avoid!! Wish I could give minus stars.
Loads of cheap rubbish
Bought a jacket, absolutely nothing like it shows on there website.£69 .Thin cheap material, nothing like the site shows it to be like, its probably cost £20 if thst to make. I cant afford to lose that money. But im not resting till I get my money back. Small claims court maybe ?
They not answering my emails. Just scammers. I hope people stop using them
This is a terrible company fo not order…
This is a terrible company fo not order from them , ordered some trousers which were to big so they said can send back to china but will cost 25 pounds or a can have a 30 per cent refund awful
Untrustworthy Company.
Ordered leggings size large on 2nd December for a Christmas present, received endless emails assuring me they would be delivered, eventually arrived between Christmas and New Year. Today the recipient returned them to me as they were a size small. I would not give this company one star and will certainly be advising people not to order from them.
Alarm bells rang for me as this reminds…
Alarm bells rang for me as this reminds me of a bad experience with a company called Sophie oxford. The website, T&Cs look similar. I'm still waiting for my money back after returning shoddy goods to them. Buyer beware!
Very cheap product
Very cheap product, probably coming from a subcontractor from China, it arrived after one month (not few days, as they promise in their ads).
After some deep search on Google, looks like the company is registered in Holland, in an industrial area, where are more than a dozen companies on the same adress. I suppose the so-named customers revies on their page are fake or bought.
Waste of money! Don't buy, is nothing like the pictures
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