Kyle had provided me with many quotes over the month, constantly coming in with competitive quotes whilst I tried to get approval for the vehicle. When I finally had a quote approved, Kyle quickly a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have leased a number of cars with Rivervale, and always found them to have exceptional knowledge, customer service & aftercare, as well as the best deals. Jordan in the Sales Team was a total prof... Zobacz więcej
Reakcja na opinię
Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec. Both Jim Mercer and Paul Rogers have been superb during this p... Zobacz więcej
Reakcja na opinię
Fantastic service from Kyle and the team at Rivervale. I’d been previously let down elsewhere with another vehicle and Kyle saved the day! He was honest about timeframes and potential delays and kep... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
Dane kontaktowe
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, Zjednoczone Królestwo
- 01273 433480
- rivervale.co.uk
4,9
Doskonała
5 tys. recenzji
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very professional and efficient…
Very professional and efficient service. Highly recommend
26 stycznia 2026
Odpowiedź od Rivervale
Thank you for your lovely feedback James!
Great service
Great service, great rates and a brand new car supplied with only 6 miles on the clock, delighted
26 stycznia 2026
Odpowiedź od Rivervale
We love to hear that you are delighted with your new wheels, Graham! Thank you for sharing your feedback with us.
Great service
Jordan at Rivervale was great at explaining everything throughout the process and kept me informed on the progress of my car. Always quick to respond and never felt I was at all hassle him. Would highly recommend.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Rivervale
Thank you for your kind review and recommendation. We’re really pleased to hear that Jordan kept you well informed throughout the process and was always quick to respond. Providing clear communication and support is something we take seriously, so it’s great to know this made a positive difference to your experience. We’ll be sure to pass your feedback on to Jordan, and we hope you enjoy your new car.
Really solid service from Jordan
Really solid service from Jordan, quick to respond and always around to take calls before, during and after purchase. Had to switch cars due to volume of orders with Ford, and time pressure my end, that was done super quick and took delivery last week. Would use again.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for taking the time to leave such a positive review. We’re delighted to hear that Jordan provided solid support throughout and was always available when you needed him. It’s great to know the vehicle switch was handled quickly and helped keep things moving despite the time pressure. We really appreciate the recommendation and would be very happy to assist again in the future. Enjoy your new car.
Genuinely outstanding service from Jake…
Genuinely outstanding service from Jake and the Rivervale team. Effusively helpful, rapid response to all queries and real continuity even when on holiday!
Would recommend without reservation and this is my third car with them!
21 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for such a fantastic review and for choosing Rivervale again. We’re delighted to hear that Jake and the wider team provided such consistent support, even during holiday periods. Continuity and responsiveness are really important to us, so it’s great to know this stood out. We truly appreciate your continued trust and recommendation and look forward to helping with your next car when the time comes.
great service
Jordan and the team at Rivervale have been fantastic ,from when i made an enquiry to my vehicle arriving , dealt with any questions professional and efficiently and talked every step through with me , great service and thank you
22 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for your kind feedback. We’re really pleased to hear that Jordan and the team looked after you from initial enquiry through to delivery, keeping you informed and supported at every step. Providing clear, professional service is exactly what we aim for, so it’s great to know this came across. Thank you again, and enjoy your new vehicle.
This is the second time that I’ve used…
This is the second time that I’ve used Rivervale to lease a car and would highly recommend them. Jordan has been fab, always responded promptly and positively. The whole experience has been seamless, thank you.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for your continued trust and for taking the time to leave such a positive review. We’re delighted to hear that Jordan supported you so well again and kept everything moving smoothly throughout. It’s great to know the experience felt straightforward from start to finish. We really appreciate the recommendation and look forward to helping you again in the future.
Exemplary end to end customer service…
A rare experience of exemplary end to end customer service. An informative and easy to navigate digital experience followed by highly engaging, responsive and personable customer service from Jordan and the team. Thank you.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for such a thoughtful review. We’re delighted to hear that you found both our digital experience clear and easy to use, and that Jordan and the team provided engaging and responsive support throughout. Delivering a smooth end-to-end experience is something we work hard on, so it’s great to know this came across. Thank you again for choosing Rivervale.
Leasing made simple
From start to finish , the whole process was made simple , and everything was transparent .. Jordan was very supportive , and I would highly recommend using rivervale if you are considering leasing a vehicle ..
19 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you for your review and recommendation. We’re really pleased to hear that the process felt simple and transparent from start to finish, and that Jordan provided the support you needed along the way. Making leasing straightforward is exactly what we aim to do. Thanks again for choosing Rivervale.
Very helpful staff
Very helpful staff, experience tailored to our needs and easy transaction
20 stycznia 2026
Odpowiedź od Rivervale
Thank you for your kind feedback. We’re pleased to hear that the team was helpful and that the experience was tailored to your needs. Making the process straightforward is really important to us, so it’s great to know this came across. Thank you for choosing Rivervale.
Odpowiedź od Rivervale
Thank you, we hope you enjoy your new wheels!
Good communication and reasonable…
Good communication and reasonable pricing. Made the experience very easy.
21 stycznia 2026
Odpowiedź od Rivervale
That you Tanya, we are glad to hear this!
Odpowiedź od Rivervale
Thank you for choosing Rivervale twice Scott! we hope to see you for a third!
Excellent customer service and care
Excellent customer service and care, Jordan went above and beyond helping with my initial interest to sorting a great deal and helping me complete. Will definitely be using rivervale again in the future.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Rivervale
Thank you Alex, we hope to see you again!
Excellent experience with Rivervale …
My account manager ,Jack dealt with me very professionally from start to finish , Also the admin team were excellent Considering everything was done on line it was a pleasant experience and the car was delivered on the day it was due and at a time that i was able to agree with the delivery driver
20 stycznia 2026
Odpowiedź od Rivervale
We are glad to gear this Roger! we hoops to see you for your next lease, enjoy your new wheels!
Hassle-Free Car Leasing with Excellent Service
Excellent service from start to finish. The broker made the leasing process simple and transparent, offered competitive quotes, and was always quick to answer my questions. Highly recommended for anyone looking for a hassle-free car lease
16 stycznia 2026
Odpowiedź od Rivervale
Thank you for your recommendation Luciana! We are thrilled to hear you had a great experience!
Daniel Elms works wonders!!
Daniel Elms communication and swift assistance in helping find a fantastic deal on a new lease car during the Christmas and New Year period. Updated me with clear and relevant information as and when required. An absolute pleasure to deal with and would happily recommend anyone to use.
19 stycznia 2026
Odpowiedź od Rivervale
Thank you for your recommendation Kevin! We are glad to hear this, enjoy your new wheels!
Brilliant customer service
Brilliant customer service, super responsive and honest from the outset. I will definitely use Rivervale again, and huge credit to Matt and his team.
19 stycznia 2026
Odpowiedź od Rivervale
Thank you Thomas, we hope to see you next time!
Great support from Daniel Elms and the…
Great support from Daniel Elms and the team at Rivervale from start to finish. From finding the car to delivery took about 1 month and that included Christmas and me being picky about delivery dates. Great deal, really happy with the car- turned up spotless and even came with half a tank of fuel- and would recommend to anyone
15 stycznia 2026
Odpowiedź od Rivervale
Thank you for your recommendation, Adam! We are thrilled to hear this! Enjoy your wheels!
Odpowiedź od Rivervale
Thank you Jacqueline!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.