Very beautiful well balaced solid ash cue…like the weight received. Great value for my new snooker experience. I hope I do better at playing snooker then Judd did with 9 ball🤔actually he faired prett... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great product 👌 Delivery could of been better, no email confirming delivery and nothing through the door letting me know where it had been left. Had to search around eventually found it behind a fe... Zobacz więcej
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Absolutely appalling company,this was order 17th May 2026 and had nothing till I messaged. And then said it would be sent on Tuesday 19th with a tracking number. The delivery company hasnt even had th... Zobacz więcej
Excellent service my new case and case arrived and unfortunately the case was damaged in transit. Upon notifying them I had a new case delivered to me withing 24hours couldn't ask for better service.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Dane kontaktowe
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Zjednoczone Królestwo
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Dobra
470 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
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recieved table as described
recieved table as described. would have given 5 stars but the cue's are terrible. for that amount of money you think you would get descent cues. look like children cues. no tips on them.
6 sierpnia 2025
Odpowiedź od Riley Leisure
Dear Arthur,
Thank you for your review.
We appreciate all feedback to help us grow and provide an enhanced experience for our customers.
We hope we can be of service to you again in the future.
Best Regards
The Riley Leisure Team
Im very happy.
Im very happy.
I bought 2 cue sets, price is ok, quality is great and shipping time was 3 days to Israel so it was pretty fast. Highly recommend.
2 sierpnia 2025
Odpowiedź od Riley Leisure
Dear Ami,
Thank you for your Rileyleisure 5-Star review.
We take great pride in delivering high quality snooker and pool cues all over the world and are pleased to serve you.
Keep potting!!
Best Regards
The Riley Leisure Team
The packaging was left all lose with …
The packaging was left all lose with no protection like no care was taken
4 sierpnia 2025
Odpowiedź od Riley Leisure
Dear Peter,
Thank you for your review, we are sorry we did not meet your expectations on this occasion.
we regular review and test our packing procedures and can assure you we take great care when sending out orders.
As we have not received any contact, we assume the cue arrived safely. However, should there be any issues, please get in touch through our contact page or through Live Chat and one of our team will be happy to help.
Best Regards
The Riley Leisure Team
Great quality
We recently moved house and promised our grandson that, because we have more space, we would buy a pool table. We searched the internet looking for slate bed tables but couldn't decide on one. So as not to disappoint him, we saw the Riley 6ft Traditional Pool Table and plumped for that to put us on. I must say we are pleasantly surprised. My grandson hasn't seen it yet but his dad, uncle and grandad have already had hours of fun. No, it doesn't run as fast as a slate bed (so I'm told) but it is a table that I am happy to have in my home. I have no complaints at all with the quality. It also came with pool and snooker balls, table tennis top, bats and balls, 2 cues (not great but can't expect anything else for the money) and a bonus Ronnie O' Sullivan cue which is great.
All in all a worthy 10 stars. Would highly recommend.
1 sierpnia 2025
Odpowiedź od Riley Leisure
Dear Joan,
Thank you for your glowing review. It's so great to hear that all the family are enjoying the new Riley Table.
We wish you many happy memories with friends and family.
Keep Potting!
Regards
The Riley Leisure Team
Not hear a thing about my order and…
Not hear a thing about my order and it’s been a week
4 sierpnia 2025
Odpowiedź od Riley Leisure
Dear Allen,
Thank you for your review.
We have resent your tracking details. Please let us know fi you require any further assistance. You can get in touch through our contact us page or via Live Chat where one of our staff will be happy to assist.
Best Regards
The Riley Leisure Team
very very happy with it not used it yet…
very very happy with it not used it yet but soon I hope
30 lipca 2025
Odpowiedź od Riley Leisure
Dear Mr Warbutton,
Thank you for your 5 star Riley Leisure Review.
Best Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear John,
Thank you for your 5-Star Riley Leisure Review.
We hope you enjoy using your Riley BCE Snooker and Pool products.
Best Regards
The Riley Leisure Team
Ordered the cue
Ordered the cue, it arrived within 4 working days with no issues whatsoever. The cue is the one I ordered and came completely perfect.
31 lipca 2025
Odpowiedź od Riley Leisure
Dear Jacob,
So pleased to hear we have exceeded your expectations. We hope you continue to enjoy your new Riley BCE Snooker/Pool Cue.
Keep Potting!!
Best Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear Phillip,
Thank you for your Rileyleisure 5-Star review.
So pleased to hear our Riley BCE cue sports product and services met your expectations.
We hope to be of service again in the future.
Keep potting!
Best Regards
The Riley Leisure Team
Order great. Delivery terrible
Order was great from Riley leisure. Not received my order. Delivery is terrible. As the Royal mail passed the consignment to parcel force and the app doesn't work. Still waiting my order not delivered
29 lipca 2025
Odpowiedź od Riley Leisure
Hi JH,
I am sorry to hear your have had an issue with delivery,
One of our team will be in touch shortly to help rectify the issue.
Should you like to make contact, please use our contact us page or Live Chat for an instant response.
Best Regards
The Riley Leisure Team.
Not as good as I expected from Riley.
Delivery was quick and efficient, but the product itself is below the quality I was expecting for something with the Riley name. It was really fiddly to put the table together, mainly because some bolts didn't align properly with the holes when fitting the legs, but also because the supplied Allen key fitted so badly. Worst to fit were the pocket rails/ nets though. Four screws on each that are really difficult to get at, plus whilst the hole locations are marked, the cheap screws won't bite the board without a pilot hole. A bradl will do it but, the should come predrilled, or even with good quality press studs or velcro pre fitted. Cues cheap and light with fixed tips and plastic scoreboard is rubbish. Have ordered heavier cues and a better scoreboard from Amazon. Colour spots not on centreline. 83.5cm between cushions but spots at 41cm from one side. Baise is very thin. Still not convinced that the table isn't up at both ends, although giving it chance to settle. Bought whilst on sale but I'd have been very disappointed if I'd paid full price.
27 lipca 2025
Odpowiedź od Riley Leisure
Dear Richard,
Thank you for your review.
I am sorry we have not met your expectations on this occasion.
Should you experience any further issues, we would urge you to contact us via our contact page, or through Live Chat, where one of our team will be happy to assist.
Best Regards
The Riley Leisure Team
Product arrived damaged,still no reply…
Product arrived damaged,still no reply to
my email,needless to say not impressed.
26 lipca 2025
Odpowiedź od Riley Leisure
Dear Norman,
Thank you for getting in touch. We have checked our records and we don't seem o have an email from you.
One of our customer service team will be in touch by email shortly to assist you.
Should you wish to reach out again please visit our contact us page or use the Live Chat to get an instant response.
Best Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear Marti,
Thank you for your Rileyleisure 5 star review.
We are pleased to be of service for all your Riley and BCE cue sports products.
Best Regards
The Riley Leisure Team
Black Cat 7ft American Pool Table
Purchased a Black cat American Pool Table. Easy to follow website. Delivery service very efficient with good communication. Great product, although it is not a slate bed it plays really well and true once levelled, much better than other mdf tables I have tried. Had a slight problem with the table on unpacking, but this was sorted in quick time by their excellent customer service, although all communication is by text or email. All in all I would highly recommend Riley/BCE
my experience with them was first class.
29 lipca 2025
Opinia niezależna
Odpowiedź od Riley Leisure
Hi Martin,
Thank you so much for your 5 Star Rileyleisure review.
We are pleased to have provided you with such a positive experience and hope that you continue to enjoy your BCE Black Cat Pool Table.
Keep potting!!
Best Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear Matt,
Thank you of royal 5-star Rileyleisure review.
Great to hear of your positive experience and that we exceeded your expectations with our quality Riley BCE snooker and pool equipment.
We hope you enjoy your new cue.
Keep potting!
Best Regards
The Riley Leisure Team
Odpowiedź od Riley Leisure
Dear Herbert,
Thank you for your 5 Star Riley leisure review. We are pleased to hear your Riley BCE products were delivered on time.
Best Regards
The Riley Leisure Team
Excellent servies
Excellent servies, my item arrived safely and quickly
Good communication on shipment and delivery
20 lipca 2025
Odpowiedź od Riley Leisure
Dear Craig,
Thank you for your review! Great to hear of your positive experience with us.
We hope you enjoy your Riley Bee Snooker and Pool Products.
Best Regards
The Riley Leisure Team.
Odpowiedź od Riley Leisure
Dear Garreth,
Thank you for your 5-Star Riley Leisure Review.
Best Regards
The Riley Leisure Team
Stressless
Service was excellent, website was very clear and easy to veiw and select my objective.Ordering was easy and clear and put under no stress if you did not like what you had purchased. Down to a return form.
15 lipca 2025
Odpowiedź od Riley Leisure
Hi Ian,
We really appreciate your 5 star review.
Whilst providing top quality snooker and pool products, user experience is very important to us. It's great to hear that you have received such a positive experience with us.
We hope to be of service again in the future.
Best Regards
The Riley Leisure Team.
Delivery time was exceptional
Delivery time was exceptional , only took 7-8 days from England to Australia from placement of order . Plus I'm a huge Ronnie O'Sullivan follower . Rileys was really easy to deal with also & when this Cue arrived I was well impressed , excellent craftsmanship & attention to detail . Thankyou so much Rileys & Ronnie O'Sullivan .
15 lipca 2025
Odpowiedź od Riley Leisure
Dear Heath,
Thank you for your glowing 5-star review.
We are extremely proud to be able to deliver our Riley BCE snooker and pool cues all over the world.
It's great to hear from happy customers like yourself, and we hope enjoy your new Riley Ronnie O'Sullivan Cue.
Keep Potting!!
Best Regards
The Riley Leisure Team
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