I have rated it this low because 3 times I have ordered frozen food, baring in mind it is for hatchling ball pythons. Everytime the food has been the wrong size and too big. The rack I brought does no... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We've been buying our frozen reptile food from Ridgeway Frozen for years and honestly can't fault them. The quality of the products is consistently excellent — everything arrives well-packaged and in... Zobacz więcej
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Zobacz więcej
Value for money,delivery driver left package and no hang up as experienced in past with other suppliers which is important to me,realy well packaged had some fun with dry ice lol.thankyou great order... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.
Dane kontaktowe
Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, Zjednoczone Królestwo
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
4,6
Doskonała
452 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My new supplier
First order with Ridgeway products. Arrived when they said they would and were in perfect condition
27 marca 2025
First time ordering from ridgeway…
First time ordering from ridgeway frozen. Items came well packaged and arrived before delivery time by DPD. I will be ordering from ridgeway frozen again. Thank you for a very good service.
17 marca 2025
Opinia niezależna
Superfast delivery
Superfast delivery, excellent experience, will definitely use Ridgewayfrozen again, thanks
24 lutego 2025
First time ordering from Ridgeway…
First time ordering from Ridgeway Frozen, and if this is anything to go by I'll be back again with another order. Well packaged, and everything arrived next day still completely frozen. DPD delivery next day, what more could you ask for? Full live tracking through the DPD app, no 5 hour delivery slots like you get with Royal Mail! My only complaint is they don't take PayPal, but then you can't have everything 🙂.
4 marca 2025
Opinia niezależna
Very very happy
Cheapest I have found price wise. People may think £12-15 for delivery is expensive but they get delivered by dpd they come completely frozen and next day which I think is great. Will definitely be ordering again
3 marca 2025
Opinia niezależna
Arrived Frozen :)
Everything arrived perfectly frozen, my only comlaint would be that they can't gaurantee frozen on arrival if £50 or under and wont't refund or replace if it arrives thawed, so i've had to order a years supply of rats for my 2 snakes generally i don't like to store longer than 4-6 months.
Maybe you can just add an option to charge more for orders under £50 and upgrade/ increase the packaging/ ice, i'd be happier with that to be honest
13 lutego 2025
Opinia niezależna
Had a few orders now and each was…
Had a few orders now and each was delivered in full on the due date apart from one due to carrier issue, but arrived the next day sill frozen solid.
Vey few out of stock items, mainly the larger rabbits. Over all great value. Thanks
27 stycznia 2025
Always had amazing quality and service…
Always had amazing quality and service from the guys that work so hard at Ridgeway to keep all their customers provided with quality food and service, I'll never go anywhere else and I've kept total pythons now for just over 7 years
27 stycznia 2025
Great service
Quick delivery and good products delivered well packed and frozen so everything I could ask for.
27 stycznia 2025
Great service
Great service, great product. Was kept informed every step of the way, and the quality is second to none.
27 stycznia 2025
Fast delivery
Fast delivery. Cheaper than any where else. Will be buying from ridgeway again
27 stycznia 2025
Everything arrived perfectly frozen
Everything arrived perfectly frozen, and the substrate is fantastic too.
27 stycznia 2025
Excellent company and products.
First time using this company and I am very impressed. Prices are very good, delivery was quick and the size of the frozen rats are perfect and as described. We had previously been using a different company who were giving us constant issues so I'm very glad we stumbled on this company.
29 stycznia 2025
Opinia niezależna
Came frozen and all as expected
Came frozen and all as expected. Constructive criticism is that you do not state when packages will arrive! Nothing on the email and nothing on the website.
5 stycznia 2025
Odpowiedź od Ridgewayfrozen
Hi, thank you for your review. Our website explains that our orders are dispatched for next day delivery if ordered before a certain time and DPD send a one hour time slot on the day of delivery. If you don't receive a text from DPD don't hesitate to contact us and we can let you know your delivery slot with DPD. Thanks
I love that my orders are frozen when…
I love that my orders are frozen when it arrives, just didn't receive the pack of 10 hoppers in the last order
5 stycznia 2025
Odpowiedź od Ridgewayfrozen
Thank you for your review. We think the 3 starts is a little unfair as we haven't received any contact with you regarding the missing items so we could rectify the situation.
Does what it says it will always turns…
Does what it says it will always turns up on time and is reliable
5 stycznia 2025
Odpowiedź od Ridgewayfrozen
Thank you for your review, please reach out to us if you are unhappy with any of our products and or services.
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