I have rated it this low because 3 times I have ordered frozen food, baring in mind it is for hatchling ball pythons. Everytime the food has been the wrong size and too big. The rack I brought does no... Zobacz więcej
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We've been buying our frozen reptile food from Ridgeway Frozen for years and honestly can't fault them. The quality of the products is consistently excellent — everything arrives well-packaged and in... Zobacz więcej
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Zobacz więcej
Value for money,delivery driver left package and no hang up as experienced in past with other suppliers which is important to me,realy well packaged had some fun with dry ice lol.thankyou great order... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.
Dane kontaktowe
Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, Zjednoczone Królestwo
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
4,6
Doskonała
452 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great prices
Great prices, top quality and terrific customer service. It's why I've been a customer for so long.
27 maja 2025
Highly Recommended
Quick delivery. Great prices. High quality frozen food that arrives well packaged and frozen
27 maja 2025
Excellent response time.
From ordering to delivering less than 24 hours, couldn’t ask for better service.
27 maja 2025
First Time i have purchased from…Ridgeway frozen
First Time i have purchased from Ridgeway frozen very pleased with the quality and the service. Delivered on time and well packed. Will be purchasing again.
28 maja 2025
Opinia niezależna
I have used ridgeway frozen for over…
I have used ridgeway frozen for over 10years, since the start!!
On a personal level and on a business level and always perfect!! I wouldn’t use anyone else… orders always arrive less than 20hrs after ordering
16 maja 2025
Opinia niezależna
Amazing service every time
Amazing service every time, always frozen solid and i live 350 miles away, will never use anyone else.
15 maja 2025
Opinia niezależna
My favourite supplier of anything!
I have ordered from Ridgeway many times, as a private individual, and through the course of my work. There have been a couple of minor issues over the years, but these have been dealt with promptly, professionally, and to my full satisfaction. Through the course of my work, this is my favourite supplier to deal with as orders are always on time and as described. I can 100% recommend this company and all that they do. A pleasure to deal with!
15 maja 2025
Opinia niezależna
Whole prey arrive at room temperature -- "Do you have pictures and proof of temperatures as this never happens when we use dry ice which will dissolve in transit?"
"..respectfully we are talking about feeding ferrets not humans."
-- RidgewayFrozen
"I would like to use yourselves upon clarification on whether items defrost at any point when imported from the EU, at any time above 0°C?"
"We unfortunately would not be interested in supplying you in future and suggest you purchase locally to avoid any such things potentially happening again in the future." -- RidgewayFrozen
14 maja 2025
Opinia niezależna
Great service
Ordered 15x frozen rats, despite being below the required amount to guarantee that they would arrive frozen the did indeed arrive frozen in super quick time and really well packaged, will definitely order again! Many thanks
27 kwietnia 2025
Best quality frozen rodents you can buy…
Best quality frozen rodents you can buy even though they're the cheapest we've found! Always extremely fast delivery and always still frozen on delivery! Won't order our rodents from anywhere else.
27 kwietnia 2025
Dodgy courier service
Ridgeway products are great, but their courier service (DPD) is a bit dodgy. They don’t knock on your door, just leave your parcel on the doorstep. And guess what? If it gets stolen, neither company takes responsibility. So, you’re left out of pocket, and the products aren’t exactly cheap. I’m happy to pay for the products, but I just want to make sure I get them.
29 marca 2025
Opinia niezależna
Fast delivery, reasonable price.
I ordered frozen rats for my Royal python as the shop I usually use doesn't supply the new size he needed. They arrived the next day securely packaged and perfectly frozen in dry ice. Even with the price of specialist delivery they were still cheaper that what I usually pay despite being a bigger size. As an extra bonus this is the first time I have been able to get my extremely awkward snakey friend to eat a rat that wasn't pure white so he approves too! I woukd highly recommend this company.
27 marca 2025
The best in the business
I have ordered plenty of times and they guys are always so helpful and reliable. Wouldn't go anywhere else!
28 marca 2025
Always spot on with products and…
Always spot on with products and delivery. Frozen always arrives frozen and on time
27 marca 2025
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