Resolver helped me get my refund for a return from Shein. Shein were refusing to refund me because they claimed the hygiene stickers from the swimwear were removed. The items were returned i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Resolver helped me get my refund for a return from Shein. Shein were refusing to refund me because they claimed the hygiene stickers from the swimwear were removed. The items were returned i... Zobacz więcej
Reakcja na opinię
Wake up eBay UK buyers. Check if the buyer protection fee complies with UK legislation's unfair contractual terms. Also check the Consumer Rights Act 2015 for further protection against that buyers pr... Zobacz więcej
Reakcja na opinię
I had an issue with Shein returning goods back and not refunding me and keeping the items. I was getting nowhere with their customer service constantly repeating same answers and trying to get my... Zobacz więcej
Reakcja na opinię
Ugh! I mean this is the first time i used Resolver, after dealing with alot of issues with Boohoo, I ran out of options and patience and then I found out about Resolver, I was unsure and worried but... Zobacz więcej
Reakcja na opinię
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Zjednoczone Królestwo
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They are brilliant. They have helped me on four occasions now and, all the cases have all been resolved. I would certainly recommend them.

Odpowiedź od Resolver
Resolver are absolutely amazing ! They have assisted me with 2 company disputes. One small and one large. The process is straightforward. Thank you Resolver for all your help *****

Odpowiedź od Resolver
Have had a few issues with EVRI shipping over the years but to be fair I do ship a lot and resolver "resolved" every one of them by stepping in. Cant fault them one iota.

Odpowiedź od Resolver
Resolver your website is frustrating!! when typing I have had my message completely disappear meaning I have to start again!!!! ANNOYING. Also why can't you be contacted.

Odpowiedź od Resolver
Thanks to Resolver for sorting out a 9 month problem with NatWest Bank

Odpowiedź od Resolver
I am filing a complaint against Parimatch for unethical and fraudulent practices regarding stuck withdrawals. My two withdrawal requests, ₹2800 and ₹2460, have been pending for several days with no resolution, despite repeated follow-ups. Their customer support provides only generic, copy-pasted replies with no real solutions, and this issue appears to affect thousands of users facing similar delays with deposits and withdrawals. This lack of transparency and accountability is unacceptable and raises serious concerns about the platform’s financial integrity. I demand an immediate resolution of my pending withdrawals, a clear explanation for the delays, and assurances that such issues will not occur in the future. If not resolved promptly, I will escalate this matter to regulatory authorities, legal bodies, and public forums. I request Resolver UK to assist in addressing this issue and ensuring Parimatch is held accountable.

Odpowiedź od Resolver
I used Resolver for my PPI claims a few years ago. They had an easy to follow template, provided a simple platform I could use to track my claims and provided ample information on what to do if you needed to take a claim further. It was easy, informative and helped me reclaim a lot of missed money. I live in Cyprus now, so wasn't even aware I was able to claim until I found Resolver! Very helpful, would recommend to anyone.

Odpowiedź od Resolver
Finally got a response to my complaints after struggling to find contacts through the company’s website. I also received a full refund. This is the second time this company have assisted me.

Odpowiedź od Resolver
I have used Resolver in the past and they have been very helpful providing information as to how to resolve an issue. However unlike many other people I am fully aware that I received my help without paying Resolver, and that as a free service they are restricted as to how far they can realistically go in order to help resolve issues. I have found it to be a very useful service and would recommend them without question to anyone who needs advice on how to resolve their issue. Ps ignore the date as I cannot remember sorry will have to check.

Odpowiedź od Resolver
Absolutely brilliant service and I recommend Resolver to everyone. We really need a consumer advocate and Resolver is perfect. I have now complained, via the platform, to three different companies. All three only responded to my complaint when I did this and I want to sincerely thank Resolver for such an excellent and professional service.

Odpowiedź od Resolver
Twice I have had issues with Vodafone with no response from them.
Once I submitted a Resolver complaint Vodafone customer services responded with emails and telephone calls.
Resolver works!

Odpowiedź od Resolver
In mid-late 2023, I was confused and unsure of my rights with regards to some extreme delay claims that I against an American airline.
A friend suggested that I consult with Resolver.
I am ever so grateful for the advice I received and the voluntary follow up that ensued. I can’t believe that all the advice was given free.
I have no hesitation in recommending Resolver for any matters at dispute with companies.

Odpowiedź od Resolver
Resolver is a great way to stir up a company that has done you wrong soon as they recieve an email they will email you directly to solve the issue well worth doing it. 5***** from me.

Odpowiedź od Resolver
Resolver helped me greatly and free of charge to claim irresponsible borrowing of one of companies.
Great job.

Odpowiedź od Resolver
I've used this service in the past as it eased my anxiety towards raising complaints with various providers. Their service had all the providers I needed help with and their process in resolving issues, plus the advice they provide is amazing!

Odpowiedź od Resolver
Resolver helped me with an issue that I just wasn’t getting anywhere with. As soon as Resolver became involved the company responded and I had a satisfactory outcome not long after. Would definitely recommend.

Odpowiedź od Resolver
Had an issue with a well known utility supplier after moving home with the initials BG. Getting nowhere with them I turned to Resolver who , in a nutshell basically, contacted them with my case and in a relatively short time provided a resolution.Needless to say,I moved energy supplier with a 5* service.

Odpowiedź od Resolver
Excellent service - took me nearly 18 months to sort mums electric bill with SSE and OVO energy who took over. 12 months of escalations false promises and no calls back after spending hours waiting . Thankfully I decide to use Resolver - I can’t rate high enough. Factual, empathetic, professional and got things sorted for us. The were persistent and achieved a better outcome than I would have gone on my own. Please support this fantastic service.

Odpowiedź od Resolver
I have used resolver a number of times when I have been ignored, received wrong information or the wrong outcome - I have also made recommendations to others who received successful-outcomes through Resolver
Easy to use, great templates to help & regular updates - a great service Thank you

Odpowiedź od Resolver
I just got an email from resolver telling me how many people they helped and asking for a contribution....WELL, I got no help, automated emails no human contact. They neither contact vinted or Evri, who I had the problem with, and guess what their emails are also no reply. Too many dates to put into the box for when this problem happened and its still ongoing.

Odpowiedź od Resolver
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.