Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Zobacz więcej

Oceniono na 5 z 5

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Zobacz więcej

Oceniono na 5 z 5

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Zobacz więcej

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Napisane przez firmę

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good

Yes, I extremely. happy about the room.My thinking I staying with nature. outside the garden & railway crossing.

26 sierpnia 2023
Opinia niezależna
Logo RENT A ROOM

Odpowiedź od RENT A ROOM

Thanks for your positive review, we hope you enjoy your stay in the property :-)

Oceniono na 5 z 5

Simple, easy, quick and friendly 5 stars

Andy and Carrie offer a 5 star service. From booking the viewing on the same day to moving in. The whole process was simple and the two of them are very easy going and approachable. I would recommend 100%

4 sierpnia 2023
Opinia niezależna
Logo RENT A ROOM

Odpowiedź od RENT A ROOM

Thanks for your review, we hope you enjoy staying at the property.

Oceniono na 1 z 5

Been blocked and no responses from…

Been blocked and no responses from company for over 2 weeks after the matter was supposedly handed to their directors. Absolute liars and cheats do not trust

16 sierpnia 2023
Opinia niezależna
Logo RENT A ROOM

Odpowiedź od RENT A ROOM

Alex (and your various alter-egos), I have given you the reasons why your referencing fee was kept perfectly legally. My email address is in the reply to one of your many negative reviews on here - you have not contacted me yet are happy to post here thatw we're ignoring you.
Because we rejected your application as you failed referencing by not being able to prove your income, we retained the £50 holding deposit allowed within the tenant fee act.

Oceniono na 1 z 5

Company never replies

Company never replies, have been waiting for the director of the company to contact me for over 3 weeks now with no response absolute joke of a company and will steal your money do not send them anything

1 sierpnia 2023
Opinia niezależna
Logo RENT A ROOM

Odpowiedź od RENT A ROOM

Hi Gordon, I'm sorry you've felt compelled to write this review. I wonder if it for the right company as I have no emails/phone calls from a "Gordon" and we've had no applications from anyone called Gordon either.
If it is us you're looking for, you can email me directly: russ@rentaroom.biz and I will look out for it, even though I'm on holiday until 21st August.
Russ

Oceniono na 1 z 5

Worst company to find a house for you

Worst company to find a house for you. They are not allowed to charge you for referencing. Legally anyway but Andy has no qualms about lying to get what he wants. Will ignore you for over a week but then say you were the one avoiding him. Don't trust this company at all

EDIT: Then why was I lied to by Andy? I was told I wasn't eligible for a refund as I hadn't responded within a day but he ignored me for over a week when I was asking about the referencing. Theres no way to contact the referencing company for an answer as I hadn't had one in over a week. Had to wait till Andy responded to Mr which was when the referencing company finally got back to me. Shady company with shady tactics lying to people in person about the requirements. You can't do or see any of the referencing requirements until you've paid the £50 which is disguised as a holding deposit so it looks legal.

5 lipca 2023
Opinia niezależna
Logo RENT A ROOM

Odpowiedź od RENT A ROOM

Hi Alex, thanks for leaving this review twice (and once under another false name).

Your application was rejected because you failed to provide the documentation required to pass referencing - namely a self assessment as you told us you were self-employed.

Our holding deposit of £50 is perfectly legal under the Tenant Fee regulations:
https://www.mydeposits.co.uk/content-hub/holding-deposits/

The terms are displayed on the first stage of our application form prior to the payment of the holding fee:
https://www.rentaroom.biz/apply/

Unfortunately by not being able to provide proof of your income, you failed the affordability test and your application was rejected. On this basis, we are entitled to retain the £50 holding fee to cover reasonable costs incurred in processing your application.

Thanks
Russ - RENTAROOM

Oceniono na 5 z 5

When I needed somewhere fast and…

When I needed somewhere fast and affordable... these guys were there for me. Andy from Rent a room is a really nice and helpful bloke, and got me into my room in the matter of day or so. All legitimate and above board (unlike some of the dodgy ones out there), I cannot be more thankful for how they helped me out and at the speed they did it. Rent a room are one of the good ones and can personally vouch for them.

25 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Very bad house

Very bad house, no proper amenities!
Dirty kitchen, heater doesn’t work well!
Bathroom and toilets are kept dirty always
Housemates are smoking
The house is smelling always

Please find another house for me

28 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Not one to write reviews but have to…

Not one to write reviews but have to give credit where it’s due. Carrie, Andy, Gemma + the really lovely handy man are amazing. Really quick to resolve any concerns, respond quickly and communicate effectively. Couldn’t ask for a better team!

9 marca 2023
Opinia niezależna
Oceniono na 5 z 5

203 Edward Street - D

I had a room in nuneaton for three months on such short notice. Moved in November 2022. Carrie was briliant, and she ensured the process was all smooth on me. I will recommend them for any tenant who is looking for better value with all included. Most handy item in the bedroom was having your own refrigerator. 😀
Thank you Rent A Room.
Dani x

2 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Reliable, professional and great company

What a great company rent a room is! From the very first email up until moving everything went amazing. We were greeted at the property for our viewing by Andy on lettings who was very professional and let us look around answering any questions we had.

We fell in love with the property and Andy sorted out the application form for us. We were kept up-to-date with all the checks and application status throughout the process. We also spoke to Carrie on Lettings who is just so wonderful and professional always willing to help when needed. Nothing was ever too much for Carrie. She is a great part of the team!

When we received the news that we had been accepted for the property we were overwhelmed and so grateful for everything Andy and Carrie had done for us.

Moving was so easy with Rent a room and I would highly recommend using them again if I ever needed too ( I hope I never have too move lol)

Will recommend to friends and family about the fantastic customer service I received and thank you both again

18 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Fast service

Fast service, polite staff, no issues and simple process, all the checks were completed in a very short time

1 listopada 2022
Opinia niezależna

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