I've used Regency Hampers before so I had every confidence that there would be great choice of hampers, easy to order, at a price I was happy with. My son was thrilled with the items, and it arrived o... Zobacz więcej
Reakcja na opinię
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A great service and delivered on the day I chose. Good value for money with great products. My Son-in-law loved his personalised gift for his 40th birthday.
Reakcja na opinię
Regency is my go-to company for all thing Hamper...Good selection at decent prices. I just wish we could get a corporate account instead of putting everything on a credit card. I'm told it isn't... Zobacz więcej
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I would avoid as missing item, delivery late for a priority service and the items were very overpriced. Much fresher and cheaper to get fresh fruit from local supermarket as effectively it was like a... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z podarunkami
- również w kategorii:
- Dostawca prezentów firmowych
- Sklepy ze słodyczami
Napisane przez firmę
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Dane kontaktowe
Eagle Tower, GL50 1TA, Cheltenham, Zjednoczone Królestwo
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Odpowiedź od Regency Hampers
Thank you for sharing your 5* review.
We’re so pleased to hear you had a great experience and were happy with the product.
We really appreciate your feedback and hope to help you again in the future.
Excellent goods
Excellent goods. Reliable delivery and the personalised options for gifts
3 marca 2026
Odpowiedź od Regency Hampers
Thank you for your wonderful review! We’re delighted to hear that you were pleased with the quality of the goods and found the delivery reliable. It’s also great to know that you enjoyed the personalised gift options.
We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
Regency Hamper overseas delivery
Easy to order online from Australia. Delivery provider in England kept us up to date with tracking. There was a product issue and I was notified promptly, given a credit for the missing item and in addition to a goodwill credit voucher. This is the second time I’ve used them and the third hamper sent. Highly recommend 👏🏻👏🏻
4 marca 2026
Odpowiedź od Regency Hampers
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the ordering process from Australia straightforward and that tracking kept you well informed.
We’re also pleased that our team was able to resolve the product issue promptly and to your satisfaction. Providing clear communication and putting things right when needed is very important to us.
It truly means a lot that you’ve chosen us multiple times and would recommend us. We look forward to helping you send many more hampers in the future!
I have been using Regency Hampers for…
I have been using Regency Hampers for years. They are the best.
2 marca 2026
Odpowiedź od Regency Hampers
Thank you so much for your wonderful 5-star review and for your loyalty to Regency Hampers over the years.
It truly means the world to us to hear that you consider us “the best.” We’re incredibly grateful for your continued support and are so pleased that we’ve been able to consistently meet your expectations.
We look forward to creating many more hampers for you in the years to come!
I am a repeat customer and services…
I am a repeat customer and services always been good
1 marca 2026
Odpowiedź od Regency Hampers
Thank you so much for your 5-star review and for being a repeat customer!
We’re delighted to hear that you’ve consistently had a good experience with our services. Your continued trust and support mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again soon!
Ordered and paid for a valentine gift…
Ordered and paid for a valentine gift for my husband, it said it had been dispatched and then the day before it was meant to be delivered they said it was out of stock and would refund, I now have no time to get anything else, Valentines day is ruined, would not trust this company again !!!
12 lutego 2026
Opinia niezależna
Odpowiedź od Regency Hampers
We’re genuinely sorry to read your review and to hear how disappointed you were, especially as this was a Valentine’s gift for your husband. We completely understand how important it was that this arrived in time.
We were expecting the liquorice from our supplier in time to fulfil it; however, we were unfortunately notified at short notice that the stock would not arrive as scheduled. As soon as we became aware of this — prior to dispatch — we attempted to contact you. We first tried to call, but the phone number provided was incorrect, so we followed up by email to advise and to offer an alternative sweet that could still have been delivered on your requested date.
When we later received your email expressing your frustration, we replied to again offer the alternative option, along with a complimentary upgrade to Saturday delivery, to ensure you still had a gift in time for Valentine’s Day.
As we didn’t receive confirmation to proceed with an alternative item, we were unable to send a replacement and a full refund was issued.
We’re truly sorry your experience fell short on this occasion. While the supplier issue was outside of our control, we did everything we reasonably could to communicate promptly and offer alternative solutions to assist you.
Great service and products!
5 lutego 2026
Odpowiedź od Regency Hampers
Thank you very much for taking the time to leave us a review. We’re delighted to hear that you were pleased with our service and products.
We truly appreciate your support and look forward to serving you again in the future.
Odpowiedź od Regency Hampers
We sincerely appreciate you taking the time to share your 5-star review.
We are delighted to learn that you were pleased with both the quality of the product and the timely delivery of your order. It is most rewarding to know that we met your expectations.
Hamper arrived on specified date…
Hamper arrived on specified date .Recipient was very happy with contents .
9 lutego 2026
Odpowiedź od Regency Hampers
Thank you very much for your 5-star review.
We’re delighted to hear that your hamper arrived on the specified date and that the recipient was pleased with the contents.
We truly appreciate you taking the time to share your experience and hope to be of service again in the future.
First order
It's the first time I've ordered from Regency Hampers, I will definitely be ordering again. The basket was of great quality as was the tasty treats inside.
2 lutego 2026
Odpowiedź od Regency Hampers
Thank you very much for your wonderful 5-star review!
We’re delighted to hear that your first experience with Regency Hampers was such a positive one. It’s fantastic to know that you were pleased with both the quality of the basket and the delicious treats inside — we take great care in selecting and presenting each item to ensure it makes a lasting impression.
We truly appreciate your kind words and your intention to order with us again. We look forward to serving you in the future and providing another exceptional experience.
Good quality and variety
Easy to order the hamper required, delivered on time, recipient is delighted with the quality and variety of the selection.
2 lutego 2026
Odpowiedź od Regency Hampers
Thank you for your 5* review!
We’re pleased to hear that you found the ordering process straightforward and that the hamper arrived on time. It’s especially rewarding to know the recipient was delighted with the quality and variety of the included items.
We truly appreciate your feedback and your support.
Very friendly
Very friendly, efficient service on the phone. A little disappointed with the size of the basket!
27 stycznia 2026
Odpowiedź od Regency Hampers
Thank you for taking the time to share your review. We are pleased to hear that you found our phone service friendly and efficient.
We do, however, regret to learn that you were a little disappointed with the size of the basket. We strive to maintain transparency in our listings by providing both an image of the hamper and a comprehensive contents list, which details the size and weight of each individual item. Your comments are greatly appreciated and will help us continue to review and improve our product descriptions to ensure they accurately reflect what our customers can expect.
Regency Hampers are a pleasure to deal…
Regency Hampers are a pleasure to deal with. Their website is very easy to use, and when you call, a real person answers who is genuinely helpful and polite. We’ve also had great feedback from the recipients of the hampers — they were absolutely delighted. Highly recommended.
2 lutego 2026
Odpowiedź od Regency Hampers
Thank you for your wonderful review!
We’re delighted to hear that you found our website easy to use and that our customer service team provided the helpful, personal support we pride ourselves on.
It’s especially rewarding to know that our hampers have delighted your recipients.
We truly appreciate your trust in Regency Hampers and look forward to being of service again in the future.
Great choice, super fast order and delivery service.
It was extremely easy to navigate around the ordering process. There was excellent choices of hampers and I have also had wonderful feedback form my clients who received them.
Thank you very much.
26 stycznia 2026
Odpowiedź od Regency Hampers
Thank you very much for sharing your review!
We’re pleased to hear that you found the ordering process easy and that you were happy with the range of hampers available. It’s especially rewarding to know your clients provided such positive feedback.
We truly appreciate your support and thank you for choosing us.
Wonderful Thank You gift hamper
I ordered a Thank You gift hamper, which I was able to tailor to meet the tastes of the recipient, and it was delivered the following day. The reaction was instant and one of utter surprise and delight, the message containing a picture of the hamper open with its contents displayed.
This was the fourth or fifth surprise hamper I have sent in the past three or four years and they have all been received with great joy and gratitude.
15 stycznia 2026
Odpowiedź od Regency Hampers
Thank you very much for your wonderful review!
We’re delighted to hear that the Thank You gift hamper was so well received and that the ability to tailor it made the experience even more special. It’s especially rewarding to know the delivery and presentation created such surprise and delight for the recipient.
We truly appreciate your continued support over the past several years and are grateful for your trust in us.
We look forward to helping you create many more memorable gifting moments in the future.
The gifts were grately fully received
16 stycznia 2026
Odpowiedź od Regency Hampers
Thank you for taking the time to share your review.
We’re delighted to hear that the gifts were gratefully received.
No hassle deliveries
29 grudnia 2025
Odpowiedź od Regency Hampers
Thank you for your review.
We’re pleased to hear you found the delivery process hassle-free.
Odpowiedź od Regency Hampers
Thank you for your 5-star review!
We’re pleased to hear that you found our service efficient and were happy with the quality of our product.
Good quality chocolate
Good quality chocolate, delivered on time. If you are someone like me who prefers to order by speaking to a real person on the telephone, rather than online, this is the company use. The lady I spoke to carried out my order most efficiently and was most helpful. I will definitely use them again.
23 stycznia 2026
Odpowiedź od Regency Hampers
Thank you very much for taking the time to leave such a wonderful review. We’re delighted to hear that you were pleased with the quality of our chocolate and the timely delivery.
We’re especially glad you appreciated the personal service over the telephone — our team takes great pride in providing helpful and efficient support, and your kind words will be shared with the colleague who assisted you.
Thank you again for your recommendation. We truly value your custom and look forward to serving you again in the future.
Do not expect customer care. It doesn't exist at Regency Hampers.
I read a lot of reviews before I purchased a hamper from this company and found that most service reviews were very positive. However, I noted that when things went wrong, they didn't want to know. I decided to go ahead though because their website is beautiful and other hamper companies didn't have all that I wanted.
I ordered the mayfair hamper with Prosecco to be delivered on !7th January for my son's birthday. I was excited when the day arrived and I imagined him with his two daughters opening the hamper and squealing with delight as the goodies emerged. I knew they would in all probability have an inside picnic with the smoked salmon, cheeses and prosecco. Unfortinately, the hamper did not arrive. It was delived two days late when my son was getting ready for work and his daughters had gone back home. Although he was pleased to receive the hamper, as he said, the excitement was very diluted because of being on his own.
Unfortunately, when I contacted Regency Hampers, they did now want to know. The suggestion was that I look at the terms and conditions which state that a delivery date cannot be guaranteed. There was no care for my distress due to the back story of why this present to my son was so important. I asked if they might send my son a little present and an apology for the late delivery. I was told that they don't do that sort of thing and as it was the fault of FedEx, I should deal with my complaint through them. "We have carried out our obligation" the so-called customer care person told me. I did not feel cared about at all.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Regency Hampers
Thank you for taking the time to leave your review. We are genuinely sorry to hear how disappointed you felt about the delivery of your son’s hamper and understand how important the timing was, given the occasion.
As outlined clearly in our Terms and Conditions at the point of purchase, we are unfortunately unable to guarantee specific delivery dates. While we dispatch all hampers in good faith and on time, once an order is with the courier, delivery is outside of our direct control. During our telephone conversation, you advised that you had also contacted FedEx directly regarding this delay. In this instance, the hamper was dispatched correctly and was ultimately delivered.
We were advised that all contents arrived safely, intact, and fully usable. If this is not the case, or if any items were impacted by the delay, we would encourage you to contact us again so we can review this and assist where possible. As standard practice, we are always happy to replace fresh items if they are affected by courier delays.
We also acknowledge that a Saturday delivery was selected and paid for. As FedEx were unable to fulfil this service and do not operate on Sundays, resulting in delivery on Monday morning, we will of course refund the Saturday delivery surcharge.
We fully understand how frustrating and upsetting it can be when a gift does not arrive as expected, particularly when it is for an important occasion. We are sorry that you felt neglected in our communication. It was never our intention to disregard your feelings, but rather to explain the limitations of what we are able to offer when delivery delays are caused by third-party couriers. Unfortunately, we are not able to send additional gifts as gestures of apology in these circumstances.
Thank you once again for taking the time to share your feedback and for choosing Regency Hampers.
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