My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Zobacz więcej
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From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is g... Zobacz więcej
I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Zobacz więcej
Reakcja na opinię
Mehdi and the team in the Winchester branch really guided me through the changes in my eye sight prescription. I was given professional care and advised on the cost effective options going forward.
Reakcja na opinię
Informacje dotyczące firmy
- Hurtownia okularów
- również w kategorii:
- Audiolog
- Optometrysta
- Sklep z aparatami słuchowymi
Napisane przez firmę
Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2
Dane kontaktowe
Brighton Road 946, CR8 2LP, Purley, Zjednoczone Królestwo
- rawlingsopticians.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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I had a great experience with Rawlings…
I had a great experience with Rawlings Opticians Winchester. I wanted to try some Widex hearing aids and was very impressed with the level of service.
Bill, the audiologist, was extremely knowledgeable and friendly and helped me through the whole process from trying the hearing aids to purchase, to setting them up for me.
I highly recommend Rawlings Opticians Winchester.

Odpowiedź od Rawlings Opticians & Hearing Care
Care excellence
The staff were as professional, charming and holistically caring as always.

Odpowiedź od Rawlings Opticians & Hearing Care
My eyes feel like they are in safe hands.
I've been going to Rawlings Opticians for a few years now and have always received outstanding care. Simon is an exceptional Optometrist, he always goes above and beyond and is happy to answer any questions or concerns. I am very pleased that I can arrange an appointment with him at either of the 2 practices local to me. Dawn at Purley reception is lovely and always willing to help with a friendly smile. My eyes feel like they are in safe hands and I would highly recommend them.

Odpowiedź od Rawlings Opticians & Hearing Care
Ear Wax Removal
Mike was very knowledgeable which gave me confidence before he dealt with my ears. The technical nature of his explanations was very reassuring. Ear wax removal was successful via micro suction. He didn't need to use irrigation. Surprisingly he didn't try and sell me anything and said there was nothing for me to apply in terms of aftercare. I also use the company for eye care and again I have received the same excellent service. The reception staff are also of a very high calibre.

Odpowiedź od Rawlings Opticians & Hearing Care

Odpowiedź od Rawlings Opticians & Hearing Care
New customer
This was my first visit to Rawlings at Hedge End. From my first visit to book an appointment to my consultation the staff were very friendly and efficient. The eye examination was very thorough and I was very impressed how things were explained to me. Can’t wait to pick up my new spectacles.

Odpowiedź od Rawlings Opticians & Hearing Care
My whole family have been customers of…
My whole family have been customers of Rawlings for many years, and we’ve always received excellent service. Booking appointments for all five of us is always quick and easy through the online booking system.
On my latest visit, I had my annual eye test, which was extremely thorough and professional. This was followed by a great consultation when choosing new frames — never an easy decision with so much choice! The staff were incredibly helpful, knowledgeable and patient throughout the whole process.
Another fantastic experience with Rawlings. I would highly recommend them to anyone looking for professional, friendly and reliable eye care. Thank you to the whole team!

Odpowiedź od Rawlings Opticians & Hearing Care
Great local opticians
Great local opticians. The staff are really friendly and ready to help. I had an issue with one of my lenses and they were really thorough at sorting it out. They take their time and have a good selection of frames too. Highly recommend them.

Odpowiedź od Rawlings Opticians & Hearing Care
Great Opticians
The staff are always so helpful at Rawlings and we always get great service. I would highly recommend them.

Odpowiedź od Rawlings Opticians & Hearing Care
Friendly and helpful team - great value too
Really friendly and helpful team, who deliver a personal service year in year out. I've been going for years, they remember who I am and they support me. It's great value as well - especially as someone who belongs to their Vision Plan. Can't recommend highly enough.

Odpowiedź od Rawlings Opticians & Hearing Care
Professional and friendly

Odpowiedź od Rawlings Opticians & Hearing Care
I suffered a recent fall which broke my…
I suffered a recent fall which broke my spectacles and gave me a black eye. All round the eye and the eye itself was bloodshot. I saw my optician very quickly, and she checked that I had done no internal damage which was a relief. I needed new glasses and had help in selecting an attractive frame. Ver y pleased with the service I received, as always, having been a Rawlings patient since I was a child, over 60 years ago

Odpowiedź od Rawlings Opticians & Hearing Care
Lack of service…
I am extremely disappointed with the service I have received from Rawlings Caterham. I purchased glasses costing approximately £600 after specifically explaining that I needed a lightweight frame that would sit securely and comfortably without slipping down my nose or causing discomfort behind my ears.
Unfortunately, the glasses have never been comfortable or suitable for me and, as a result, I have been unable to wear them. I returned to the Caterham branch on several occasions and adjustments were attempted, but the underlying problem was never resolved.
What I find particularly disappointing is that, despite repeatedly raising the problem with the branch and giving them several opportunities to resolve it, I have ultimately been told that too much time has passed for the frame to be replaced.
I appreciate that businesses have policies and time limits, but I do not think it is reasonable for the elapsed time to be the determining factor when the problem was raised repeatedly and the glasses have remained effectively unusable.
I have been a loyal Rawlings customer for some years and have also paid for the associated monthly insurance/payment plan, so I expected considerably better customer service. Unfortunately, my experience has left me very disappointed and I will never use Rawlings in the future.

Odpowiedź od Rawlings Opticians & Hearing Care
The staff at Stockbridge Rawlings…
The staff at Stockbridge Rawlings Opticians are always so helpful, professional & efficient. Fully recommend their services.

Odpowiedź od Rawlings Opticians & Hearing Care
Rawlings’ Ethics Shine Through—Uplifting and Excellent!
The care, professionalism, clear communications, and attention to detail, to make sure I received the best results, was moving to me, as an elder, in a world where so much is done for expediency and profit. The process, from the eye test to receiving my perfect new specs was more than just a regular duty to be done. It was very uplifting, rekindling my belief in kindness.

Odpowiedź od Rawlings Opticians & Hearing Care
I visited the Croydon branch as I had…
I visited the Croydon branch as I had broken my glasses. Unfortunately Anna was unable to find an exact frame that would accept the current lenses after a considerable time checking stock and online, really pleased that all the staff went the extra mile to try and find a resolution.
Long story short, I had an appointment with David then I purchased my glasses, at all times the staff were exceptional.
Thank you Croydon Rawlings.

Odpowiedź od Rawlings Opticians & Hearing Care
The staff were friendly
The staff were friendly, polite, knowledgeable, informative and competent. What more can you need ?

Odpowiedź od Rawlings Opticians & Hearing Care
Another helpful and successful visit.
Another helpful and successful visit.
Staff, as always, professional and courteous.

Odpowiedź od Rawlings Opticians & Hearing Care
I suffered wax in my ear
I suffered wax in my ear. I had a couple of visits to Rawlings, each time they were able to get some wax out, the last time they were able to remove a fare amount and my hearing is so much better. Yes I would recommend Rawlings, helpful and informative.

Odpowiedź od Rawlings Opticians & Hearing Care
Hearing review
As always, excellent professional and friendly treatment from Ryan at 12 month hearing review.

Odpowiedź od Rawlings Opticians & Hearing Care
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