I have to thank my daughter-in-law, who offered me some Rare Tea Earl Grey when she came to visit me in Switzerland, where I live. The aroma and flavour are absolutely unrivalled. Since then, I can’t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I very much enjoy the selection of teas available. Service, when ordering, is prompt (have not had other interactions as of yet to comment on). I hope to one day get to participate in one of the onl... Zobacz więcej
Reakcja na opinię
Me decidí a probar algunos de los tés de Rare Tea Company después de conocer la historia y a las personas y comunidades que hay detrás de cada uno de ellos en el libro de Henrietta recientemente publi... Zobacz więcej
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The quality and variety of tea is excellent. My sole gripe is that I have to use my phone or computer to find out recommended brewing times and temperatures. I don't have my phone constantly on me, an... Zobacz więcej
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Informacje dotyczące firmy
O Rare Tea Company
Napisane przez firmę
Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Napisane przez firmę
Dane kontaktowe
35 Eyre Street Hill, EC1R 5ET, London, Zjednoczone Królestwo
- 02076810115
- hello@rareteacompany.com
- rareteacompany.com
4,7
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products and fast shipping.
All my ordered prodcuts were of excellect quality, nicely packaged and the shipping across countries was very quick.
28 października 2024
Odpowiedź od Rare Tea Company
Hi Tom
Thank you for your kind review! We're very pleased to hear you've had a great experience with us.
With best wishes,
Rare Tea
Outstanding quality and such a large…
Outstanding quality and such a large choice of teas. Service is quick and efficient. Highly recommended.
24 października 2024
Odpowiedź od Rare Tea Company
Hi Sandra,
Thank you for your lovely review! We're glad to hear your teas arrived nice and quickly - we hope you enjoy.
Best wishes,
Rare Tea
It is a thing of beauty!
It is a thing of beauty!
I was first introduced to this tea company with a gift of two beautifully wrapped and precise brewing instructions and just then I knew it: the beginning of a mesmerizing journey into a lost world with timeless fragrance and subtle aromas of a sheltered
leaf, unlike anything I had before: the rare loose tea leaf.
I thought I had my favorites, it’s difficult to pick one,it depends I found, on what deep-down layer of one’s soul surfaces on the first sip…
22 października 2024
Odpowiedź od Rare Tea Company
Hi Nicole,
This is so wonderful to hear! Please do let us know if you would like any reccomendations for your future orders, we love sharing our favourites.
Best wishes,
Rare Tea
Best tea ever
21 października 2024
Odpowiedź od Rare Tea Company
Hi Federico
Thank you for your kind words. We like to think so too!
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi there
Thank you for your kind review. We're so pleased to hear you're satisfied with our service!
Best wishes,
Rare Tea
It was an excellent gift
It was an excellent gift.
My friend requested no black tea and more was sent after the request which was a shame. Otherwise it was great.
16 października 2024
Odpowiedź od Rare Tea Company
Hi JC,
Thank you for taking the time to leave a review.
Unfortunately, we messed up the flagging of the subscription orders - we'll be in touch via email right away to put things right.
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi there
Thank you for taking the time to leave such a kind review. We're pleased to hear you're satisfied with our service.
Best wishes,
Rare Tea
Great service and great tea!
7 października 2024
Odpowiedź od Rare Tea Company
Hi there
Thank you for your kind review. This is exactly the service we aim to provide!
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi Kyhati
Thank you for taking the time to leave a review. We're sorry to hear you weren't satisfied.
We source only the very best tea from farmers who set the prices themselves, ensuring they are paid a fair wage. This means that our prices are higher in comparison to some other tea companies. We've sent an email with some tips so we can ensure you get the best possible flavour from the leaves.
With best wishes,
Rare Tea
I am enjoying the tea!
30 września 2024
Odpowiedź od Rare Tea Company
Hi HJ,
We're so glad to hear you're enjoying the tea! If you ever want any recommendations, please do reach out to us via email at hello@rareteacompany.com. We love sharing our favourites.
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi Kathleen
Thank you for leaving such a kind review. We're pleased to hear you've had a great experience, and hope you enjoy sipping your way through your stash!
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi there
Thank you for taking the time to leave a review. We're pleased to hear you had a positive experience with us.
Best wishes,
Rare Tea
Wonderful flavours
It’s a learning curve to not leave the tea brewing for 5 minutes! Wonderful flavours from the chocolate tea. I wasn’t sure about reusing the leaves for a second brew but it works. I will definitely be ordering again. My only problem is deciding which one to try next.
31 października 2024
Opinia niezależna
Odpowiedź od Rare Tea Company
Hi Alison,
Thank you so much for your order and for trusting our infusion instructions!
Please do reach out to us via email at hello@rareteacompany.com if you would like any tea recommendations - we love sharing our favourites.
Best wishes,
Rare Tea
"free delivery" is flase
"free delivery" is flase, I had to pay a lot of taxes and Rare Tea did not do anything for me.
13 sierpnia 2024
Odpowiedź od Rare Tea Company
Dear Boris
Thank you for taking the time to leave a review.
We're sorry to see you're unhappy with the delivery service. You were not charged delivery, however we are aware that your parcel was incorrectly assessed for customs and import fees. If parcels are incorrectly assessed then we ask that you don't pay the charges and allow us to investigate on your behalf. Once the parcel is paid, it is unfortunately extremely difficult for us to challenge with DHL.
We do apologise for your experience. We have since made changes to the process to minimise the risk of this happening again.
With best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi Ellie
Thank you for your kind words. This is exactly what we aim to provide!
Best wishes,
Rare Tea
Teas sold are absolutely lovely
Teas sold are absolutely lovely. Have introduced my family and friends to the Rare Tea Company teas. We all love the Jasmine Silver Tip tea in particular, and I've suggested the tins of teas as different but beautiful small gifts especially to friends living abroad. My latest purchase, the First Flush Darjeeling is lovely too.
6 września 2024
Odpowiedź od Rare Tea Company
Hi Selene
Thank you for leaving such a lovely review. We're pleased to hear that you and your family are enjoying our Jasmine Silver Tip, we love it too!
Best wishes,
Rare Tea
Excellent product from a thoroughly good company
You can feel the ethos and care of the owner of this company. There is lots of information about the products and the people who supply them. I have enjoyed all the teas I have tried and I am glad to support an ethical and sustainable company. Service from ordering to delivery is excellent.
4 września 2024
Odpowiedź od Rare Tea Company
Hi Susan
Thank you for leaving such a kind review. We're so pleased to hear you resonate with our values and enjoy drinking our tea as much as we do.
Best wishes,
Rare Tea
Superior teas and selection of unusual…
Superior teas and selection of unusual teas. Great service and attention to detail
3 września 2024
Odpowiedź od Rare Tea Company
Hi Suzanne
Thank you for your kind review. We're pleased to hear you're satisfied with our service, this is exactly what we aim to provide!
Best wishes,
Rare Tea
Amazing tea… such great principles xx
29 sierpnia 2024
Odpowiedź od Rare Tea Company
Hi Jorr
Thank you for taking the time to leave a review. We're so pleased to hear you've been enjoying your tea and value our principles.
Best wishes,
Rare Tea
Odpowiedź od Rare Tea Company
Hi Marta
Thank you for your kind review. We're glad to hear you feel the same way we do!
Best wishes,
Rare Tea
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