Raiffeisen Bank Romania Recenzje 74

De cand au luat hotararea de a scoate online, a devenit foarte greu de a efectua operatii online, nici macar pe tableta nu poti face ceva ...Daca ai vreo problema, contactarea lor e un cosmar ... Adaugand faptul ca numarul de bancomate si agentii s-a redus considerabil, cred ca nu merita sa te gandesti sa fii clientul lor !

Sucursala Barlad, de evitat pe cat posibil, lipsa de respect, empatie si tot ce tine de respect fata de clienti, am fost socat de comportamentul doamnei Simona Borza, s a intors cu spatele in timp ce vorbeam, am deranjat o probabil ca am intrat, am inchis contul si mi am propus sa nu mai calc in banca lor.

I made a bank transfer to Hong Kong for about $162 and was charged around $35 in fees.

Breakdown:

SWIFT fee: $11
Interbank fee: $1
OUR fee: $23

That is about 21.5% just in fees.

This was not clearly shown before confirming the payment. You only realize after the money is gone.

In 2026, charging over 20% for a simple transfer is not acceptable. It feels like theft.

I think this is my third time leaving a review and I have to say they still haven’t fixed the “pending” thing! I’ll leave as many bad reviews as possible, because I’ve never seen such an entitled bank in my life

they are constantly improving the app. still needs o cosmetic changes on payments but great overall

Am fost client Raiffeisen Bank, deci nu am cont bancar.
Pe fondul dobanzii atrăgătoare la depozite, in ianuarie 2026, m-am deplasat (aproximativ 50 km) la sediul Sucursalei Vaslui, cu scopul de a crea un depozit bancar.
In interior, o persoana de sex feminin, cu un aer de lider al instituției si folosind un ton extrem de autoritar, a chestionat o parte din persoanele prezente in incinta privind scopul prezentei. Am rămas putin mirat de maniera de dialog a doamnei, dar m-am gandit ca inca mai sunt ucenici ai vanzatorilor din fostele magazine satesti de odinioara.
Ajunsa in fata mea, fara sa se recomande (ceea ce apreciez ca reprezinta o lipsa crasa de politete si in total dezacord cu politicile PR), i-am explicat scopul prezenței mele.
Fac precizarea ca persoana respectiva ma cunoaste din perioada cat am fost client al băncii, in trecut, incasandu-mi drepturi bănești.
Cu stupoare, mi-a precizat ca NU POT DESCHIDE NICIUN DEPOZIT BANCAR la banca, fără a-mi prezenta niciun minim de explicație!!!
Mi se pare de necrezut!!!

Am escaladat problema in centrala, dar aceeasi atitudine, inclusiv de tolerare a ABUZULUI acelei angajate.
In fapt, NU mi s-a permis sa creez unul sau mai multe depozite bancare la Raiffeisen Bank!

Am asteptat o ora pentru ridicarea cardului la Agentia AFI COTROCENI.....

A formal audit has revealed consistent abusive practices and customer harassment. We are witnessing a deliberate manipulation of reality and facts to suppress organic impact and legitimate strategic assets. Such unethical behavior and lack of institutional integrity are being recorded under international protocols. Transparency is non-negotiable, and these distortions will face full legal and financial accountability

Să fugiți de această bancă e jalnică

RAIFFEISEN BANK îs a Bank against the people ! They work for their pocket only !

Wondering why this Austrian bank still exist in Romania.

IOANA Varzaru was amazing she was we

Agentia 13 sept cel putin e incredibila. Deschid cand vor, miroase mereu a mancare ceapa si alte mirosuri, nu ti pot rezolva nici o problema in afara actualizarii datelor. Foarte nesatisfacator.

Fake bank, focus only on profit with no interest to provide you good , clean and honest banking

I spent the entire morning at the bank just trying to activate the mobile app. None of their branches have a cash desk anymore — everything must be done through the app. You can’t even withdraw foreign currency from your account in person. Everything depends on the app, and when the app doesn’t work… you’re stuck.

This is by far the worst banking experience I’ve ever had. Elderly people or anyone without strong technical skills can’t even access their own money. A truly disappointing system.

Very bad experience in the Baneasa office

We had a very bad experience in the Baneasa office, the employees are not able or willing to respect the rules published by the bank in 3 extremely visible places. :(((

Crooks! A piece of shit bank, which made it impossible to pay invoices from the vendor app, impossible to pay invoices from their own app which is often not available, but which conveniently charges commission fees, because of """inactivity""".
Will be closing the account next time I'm in Romania.
To fix all these issues they ask you to call from overseas which costs a lot to be on the wait for their stupid customer agents to answer.

After traveling abroad, Raiffeisen Bank – in its infinite wisdom – decided to block my access to my own account. No warning. No reason. Just cut off.

For four days, their "support" staff delivered a masterclass in indifference and obstruction, refusing to restore access despite crystal-clear identity verification. Worse, they refused to escalate the matter. Not a single manager could be bothered. Not a shred of accountability.

The result? I had to fly back to Romania in person and drain the account completely. That’s the only language they understand: when the money leaves.

This is not a bank. It’s a bloated bureaucracy in a corporate costume, still soaked in Soviet rot—where incompetence is hidden behind procedure, nobody takes responsibility, and the entire operation survives by pretending to work and pretending to care.

Relatiile cu clientii sunt sub orice critica! Am probleme de 2 luni cu SmartToken-ul lor si nu stiu decat sa te puna sa il dezinstalezi si sa il instalezi din nou, la infinit daca se poate fara sa rezolve problema cu aplicația lor. Insa daca intarzii cu ratele 3 zile imediat te suna 5 agarici intr-o zi sa-ti spuna ca nu ai platit rata. Neseriosi! In ziua de salariu este banca care ultima iti face tranzactia. Colegii mei de la alte banci iau salariile dimineata la prima ora la aceasta banca tocmai dupa amiaza! Voi renunta la ei ca m-am saturat de nesimtirea lor!

Toate bancomatele din Galați nu funcționează la depunere azi 10.05 25.
Sunt niște nesimțiți.
Am sa renunț la serviciile lor