The staff from Radius were extremely helpful when I rang to enquire about a helpline for my mum. It was very easy to install and it gives us peace of mind that mum can just press her button if she nee... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From my first call to your company I was well informed and reassured at all times. On receipt of the apparatus the guide was very straight forward.
Excellent service & puts our minds at rest knowing someone is at the other end of the phone if alerted by bracelet
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca artykułow BHP
- Telefon alarmowy
- Domowa opieka medyczna
- Pomoc w domu
- Opieka nad osobami starszymi
- Dostawca urządzeń telekomunikacyjnych
Napisane przez firmę
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Napisane przez firmę
- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Dane kontaktowe
3 Redburn Square , BT18 9HZ, Holywood, Zjednoczone Królestwo
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
4,7
Doskonała
692 recenzji
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Robert McEvoy
Radius contacted me Roberts daughter straight away when my Daddy accidentally hit his button. Very professional and efficient service.
9 grudnia 2025
Watch it
Checked out on the internet first and selected Radius, watch arrived very quickly and was easy to set up a as nd use
Very happy with our decision 🧒
9 grudnia 2025
Easy to set up and understand
Easy to set up and understand, called quickly when Dad dropped his pendant,gives me peace of mind.
9 grudnia 2025
Easy to set up and nice to talk too…
Easy to set up and nice to talk too when checking up all is working
31 października 2025
Happy Daughter and Mother
I dealt with Roma and she was just lovely, explained everything and help me get sorted as I initially ordered the wrong product. I even went back to her about the panpan phone app which I was a bit confused about at the start. Everything has been really efficient and easy to use.
Mum has done a test with her watch and spoke to one of the responders and she understands how to work it and is proudly showing it off to everyone she meets and telling them to get one!
9 grudnia 2025
We found the lady from Radius very helpful and friendly …
We found the lady from Radius very helpful and explained everything really well and advised us on the best product for me.
She explained how everything worked and was very attentive
3 listopada 2025
Quickness
I was impressed by how quick the personal alarm was delivered from placing the order. It was very easy to set up as well.
4 listopada 2025
A great service
A great service, although it was only needed for a very short time before my mother went into a Residential Home. I wish we had used it sooner as it gave the family great peace of mind.
21 września 2025
5 star service
5 star service
When I telephoned phone was answered promptly and staff most helpful to set up my watch. They even rang to see how I was managing new watch z. Hilary Graham
22 października 2025
Easy to purchase and set up
Easy to purchase and set up - quick delivery - peace of mind knowing all is in place , thank you
19 października 2025
Super company
Super company, who not only have great response to alert calls but also offer personal attention to customer support calls and emails too, asap rather than the dreaded “within 48 hours” we all see far too much of.
I love the PanPan watch, which is easy for me to say as I am a big person who can only wear big watches (I saw a review complaining about the strap being too short but I have it on loosely and there are still 5cm left to go), the technology will get smaller, neater and cheaper.
This service comes at a very reasonable price that includes watch rental (every other service I checked expected you to buy the watch and still charged the same monthly rate or more).
Thank you
30 października 2025
Opinia niezależna
Helpful phone support.
14 października 2025
It was easy to order and the service…
It was easy to order and the service was good
25 października 2025
Disappointed with panpan.
Bought the service for a year.Recieved and easy to install. Then discovered that it is not waterproof. If cannot be used in the shower then what use is it? It's an area where many elderly people have accidents. Failed to get an invite to the app despite several calls.
24 października 2025
Odpowiedź od Radius CONNECT24
Hi Tom,
We’re really sorry to hear you’ve been disappointed with your PanPan experience. Your feedback is very important to us. The PanPan device is designed to be splash resistant but not fully waterproof, which is why it shouldn’t be used in the shower — we completely understand how that can be frustrating, especially as bathroom safety is such an important concern.
If bathroom safety is your main concern, we would recommend our Home Personal Alarm System, which comes with waterproof buttons suitable for use in the shower or bath. We can arrange a swap if needed.
I’m sorry to hear that it took you several attempts to set up the app. Sometimes the invitation email can go to the spam folder, and as it’s only valid for 48 hours, a new invitation has to be created once it expires. I’m glad to hear that you’re now set up — please don’t hesitate to let us know if you need any more help with it.
Thank you for sharing your experience; your comments help us improve both our product and support service.
Kind regards,
Roma
The place to go for excellent service
Any person we spoke to were so friendly and helpful.
The system was so easy to set up and I'm a real technophobe.
8 października 2025
It’s only been a couple of months but…
It’s only been a couple of months but so far so great
23 października 2025
Very good product from a professional…
Very good product from a professional Northern Irish company. Pleasure to deal with on the phone. Easy to order and quick to arrive. And Simple to set up
23 października 2025
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