Tele appointment lasted 57seconds. Referral had absolutely no detail - Also the email prompt asked you to log in, wait until your zoom meeting and then the phone rung with the doctor on the other end... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The medical certificate was advertised as $21.95 but there was mention of the $19.95 appointment fee untill after I committed to pay. After discussing my issue. Qoctor have agreed to refund the pri... Zobacz więcej
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Platform was very easy to use. Cost effective as I did not have to needlessly head in to a clinic for cold and flu symptoms. Just explained I’m not feeling well and was provided the certificate that w... Zobacz więcej
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Fast, easy. The doctor was awesome, understanding my predicament and reassured me all was OK which it was. 30 min wait could be managed to let me know how long I had to wait. It's concerning when y... Zobacz więcej
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Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Apteka
Napisane przez firmę
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Dane kontaktowe
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4,5
Doskonała
14 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
All good very helpful and friendly
7 października 2026
Odpowiedź od qoctor
Hi Nicolene,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Antonella,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Michael,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Dr Yas Gunathilake so rude
Dr Yas Gunathilake so rude. I'm very sick and make me got ears blocked and him ask me questions i very can't hear clearly and I ask him again and him not happy and him said OMG I ASK YOU SAME QUESTION ! TO ME . Happy to qoctor check vdo records
Sorry to said i Don't want him my next appointment
2 października 2026
Odpowiedź od qoctor
Hi Athita,
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your recent experience and the frustration caused during your consultation while feeling unwell.
Please rest assured that we take feedback regarding doctor communication very seriously, and this has been escalated to our clinical management team to review the consultation details.
We have sent you an email directly via our support system to follow up on this and assist you further toward a resolution.
Sincerely,
Odpowiedź od qoctor
Hi Tim,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Abdulwahab,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Naomi,
Thank you for taking the time to share your feedback with us!
We’re delighted to hear that you found the process easy to use, your appointment ran on time, and the service was efficient. It’s also great to know that you felt the cost was reasonable.
We really appreciate your kind words and are glad Qoctor was able to provide you with a convenient and worthwhile experience.
Thanks again for choosing Qoctor!
Kind regards,
The Qoctor Team
It was terrible
It was terrible! Dr was barely personable and i was prescribed medication that gave me a weird reaction
5 października 2026
Odpowiedź od qoctor
Hi Vera,
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience was disappointing and that you experienced an unusual reaction to the medication prescribed.
We also regret that you felt the doctor was not as personable as you had hoped. We strive to make every patient feel heard, comfortable, and well cared for, and we take feedback about communication and bedside manner seriously.
Regarding your reaction to the medication, we would be happy to discuss this further with you and make sure your concerns are appropriately addressed. Please feel free to send us an email so we can further check.
Thank you again for bringing this to our attention.
Kind regards,
The Qoctor Team
Great service
Great service, from customer service all the way to the doctors. I would highly recommend qoctor to anyone needing an telehealth appointment.
2 października 2026
Odpowiedź od qoctor
Hi David,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Rupinder,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Great service
Easy to book and arrange the online appointment. Great service in an emergency when travelling as a tourist.
28 września 2026
Odpowiedź od qoctor
Hi Bev,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Excellent!
5 października 2026
Odpowiedź od qoctor
Hi Linwei ,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had an excellent experience with Qoctor. It’s always great to know that our service was able to make your experience a positive one.
We truly appreciate you taking the time to share your feedback with us. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
Kind regards,
The Qoctor Team
It is great to have consultation with…
It is great to have consultation with doctor online and the service was honest, quick .
5 października 2026
Odpowiedź od qoctor
Hi Sichan,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Jason,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Service of prescription
I just got 2 repeats only for my prescription instead of 5 repeats
4 października 2026
Odpowiedź od qoctor
Hi Everick,
Thank you for your honest feedback.
Australian law does not permit telehealth providers to respond individually to reviews that relate to a clinical outcome. If you require any assistance relating to a recent consultation with Qoctor, please contact our customer service team directly at info@qoctor.com.au, and we will be more than happy to help.
We have also sent you a separate email for your reference.
Kind regards,
The Qoctor Team
Positive experience
The service is easy to use and book an appointment. Notifications are timely and appropriate. The doctors are professional, polite and respectful. I find the service ideal for the times I am unable to get a same day appointment with my regular GP and need a medical certificate for an absence from work.
4 października 2026
Odpowiedź od qoctor
Hi Susan,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Mathilde,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Odpowiedź od qoctor
Hi Renon,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
My appointments are to get a script for…
My appointments are to get a script for weight loss medication. The first time you only prescribed two months and this time one month. I do not need a consult every four weeks that’s just a money making scheme.
I would appreciate if the most recent script is updated to reflect a 3 month supply.
When your with the providers they only review your script every four months.
21 września 2026
Odpowiedź od qoctor
Hi Monique,
Thank you for your feedback.
Australian law does not permit telehealth providers to respond individually to reviews that relate to a clinical outcome. If you require any assistance relating to a recent consultation with Qoctor, please contact our customer service team directly at info@qoctor.com.au, and we will be more than happy to help.
We have sent you a separate email for your reference.
Kind regards,
The Qoctor Team
Took 40 minutes to call me
Took 40 minutes to call me. I send an email asking to confirm whether they would call and I get 4 AI generated questions sent to me wasting time saying the same thing with a slight twist on it. Being punctual shouldn’t be that hard to ask for when paying for a service.
2 października 2026
Odpowiedź od qoctor
Hi T.,
Thank you for taking the time to share your feedback with us.
We sincerely apologise for your experience. We understand how frustrating it would have been to wait for your consultation and then receive repeated questions when you had already provided the required information.
The repeated questions were sent in error. Unfortunately, the system prompted us to send the same questions again even though you had already answered them in your initial response. We understand that this unnecessarily added to the delay and inconvenience, and we’re truly sorry about this.
We also sincerely apologise for the 40-minute delay in receiving your call. During this time, the doctor was reviewing and confirming your request while also managing a high volume of consultations. While this contributed to the delay, we completely understand your expectation for a timely service, particularly when you have paid for a consultation.
I can see that your order has now been completed, and we appreciate your patience while this was being resolved.
If you have any further concerns or would like us to look into anything else regarding your experience, please feel free to contact us at info@qoctor.com.au. We’ll be more than happy to assist you further.
Thank you again for bringing this to our attention. Your feedback is genuinely appreciated and helps us identify areas where we can improve our service.
Kind regards,
The Qoctor Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.