I ordered some ultra ashwaganda and some ultra magnesium, had a small issue due to the delivery company, but the team at Puresport made it impossibly easy for my order to get back on track and arrivin... Zobacz więcej
Reakcja na opinię
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Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The m... Zobacz więcej
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Puresport has consistently provided superb products and services in the near 2 years I have been a subscriber in the US. The brand, science, and commitment to health in sport are genuine and deserving... Zobacz więcej
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I have subscription for the energy gels which as long distance runner are absolutely amazing. They taste good, feel easy on my stomach as in the past I have struggled with certain ones. Every... Zobacz więcej
Reakcja na opinię
4,7
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
love the stuff really helped my…
love the stuff really helped my training definitely will be getting more soon great price and super fast delivery A* from me
22 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi there,
That’s what we love to hear! We’re stoked to be a part of your training journey and glad the delivery got to you in record time. Thanks for the A review, we'll be ready whenever you need that next restock!
For the Long Run,
Team Puresport
Really good experience with customer…
Really good experience with customer service
14 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi there!
Huge thanks for the feedback! We’re thrilled to hear you had such a positive experience with our team. We’re always here to help whenever you need us.
For the Long Run,
Team Puresport
Love the Puresport team
Love the Puresport team. Great products great service and if you ever need them they’re super quick to respond.
For the long run…:
14 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi there!
We love having you as part of the community! Thank you for the kind words about the products and our support team.
Appreciate the support!
For the Long Run,
Team Puresport
Ordered some gels and electrolytes
Ordered some gels and electrolytes. The gels came with a small hole in. I sent them an email on the Friday night and by Saturday morning they had sent me a new box free of charge. Products are very good and customer service is 10/10. Great company.
14 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi there!
Thanks for the support! We’re so glad we could get that sorted for you quickly, no one should be without their fuel for long.
It’s great to hear you’re enjoying the products, and we really appreciate the 10/10 shoutout.
For the Long Run,
Team Puresport
Delivery was super quick and I was a…
Delivery was super quick and I was a bit hesitant on purchasing due to other products on the market but the flavour was really good and helped improve sports performance and hydration.
1 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Dan,
We love hearing this! Thank you!
Totally fair to feel hesitant with so many options out there, so it means a lot that you gave us a go. We’re glad the flavour delivered and, more importantly, that you felt the difference in your performance and hydration
That’s exactly what we built Puresport for.
Thanks for being part of the community, and excited to see what you fuel next.
For the Long Run,
Team Puresport
Great products
Easy to use to order, kept updated with progress. More importantly the product itself even in the early days are brilliant. Highly recommend!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Dean,
This is so great to hear! Thank you!
We’re really glad the ordering experience felt smooth and that you’re already feeling the benefits early on. That’s exactly what we aim for: simple, effective, and no fuss.
Appreciate the recommendation more than you know. Thanks for being part of the community!
For the Long Run,
Team Puresport
Excellent Customer Service
I have been using Puresport products for around 3 months now. The Electrolytes and the new gels have been a game changer for me. I recently took out a subscription for the gels as my training block increases. On the second subscription date renewal, the product did not arrive. I contacted the helpline via email on the Sunday and the product was with me the next day. Unbelievable customer service!
9 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Matthew,
Thank you so much for taking the time to share this, and for being with us over the past 3 months!
We’re so glad to hear the Electrolytes and new gels have been a game changer for you, especially as your training block ramps up. That’s exactly what we design them for.
We’re really sorry again about the hiccup with your subscription renewal, but it’s great to hear the team was able to get everything sorted quickly.
Thanks again for your support and best of luck on your training!
For the Long Run,
Team Puresport
The best!
I genuinely think there products are the best on the market. I love their gels, having tried lots of others there’s are by far the best. We also love their electrolytes, also significantly better than other brands. They may be slightly more expensive however I do think this is worth it. There customer service is also incredible!
8 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Hannah,
Thank you so much for this amazing review!
We’re absolutely thrilled to hear that you think our gels and electrolytes are the best on the market. That means a lot to us.
It’s also wonderful to hear your kind words about our customer service. We always aim to support our community just as strongly as we support their performance, so your feedback truly makes our day.
Grateful that you are a part of our community!
For the Long Run,
Team Puresport
Incredible customer service
I am so impressed with Puresport's customer service. My order was left outside in the rain by the courier (not Puresport's fault). My product was damaged. I contacted Puresport customer service to see if they could help. They responded and replaced my product the same day, even upgrading my gels as the ones that I had originally ordered are currently out of stock. I will be keeping my subscription, as I train regularly and their product is great. It tastes good, keeps me hydrated and fuelled for long training sessions and events. Thank you Eliza for your excellent support.
5 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Louise,
Thank you so much for taking the time to share your experience. We really appreciate your kind words and are glad we could help resolve the issue quickly. It’s great to hear that our products are supporting your training and keeping you fuelled and hydrated for your sessions and events.
We look forward to continuing to support you on your journey!
For the Long Run,
Team Puresport
Wonderful service from the customer…
Wonderful service from the customer support team when I had an issue. Fast to respond, clear with communication and they were pleasant to deal with. The products are great but it’s service like this that is also really special
4 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Cinch,
Thank you so much for your kind words! We really appreciate you taking the time to share your experience. It’s wonderful to hear that our team was able to support you effectively. We always aim to make things clear and easy for our customers.
We’re glad you’re enjoying the products as well and look forward to continuing to support you on your journey!
For the Long Run,
Team Puresport
Great service and friendly & attentive team
Great service and response time to my questions and need of support, Jessica from the team was particularly helpful and very friendly on our emails. Great brand, service and results. Thank you!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Theo,
Thank you for taking the time to share your experience. We’re thrilled to hear that Jessica and the team were able to provide friendly and attentive support. Feedback like yours is exactly what we aim for, and we really appreciate you highlighting it.
For the Long Run,
Team Puresport
Great tech top
Second top, different colour. Great tech fabric to train & run in. Lots of compliments, highly recommend 🤍
1 lutego 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Sally,
So glad you’re enjoying it! We love hearing that the tech fabric is helping with your training and running, and that you’re getting compliments too.
This is exactly the kind of experience we want for all our customers. We’re always here to help!
For the Long Run,
Team Puresport
Replacement product
I had a problem with a punctured box of jells.
Problem swiftly resolved.
Thank you Jessica
30 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Matt,
Thank you for your feedback. We’re pleased we could resolve the issue quickly, and Jessica will be happy to hear your kind words.
We’re always here to help!
For the Long Run,
Team Puresport
Great service and customer service
Great service and customer service, had a delayed delivery due to customs issue. Jessica was very quick to respond and amend the issue. Cannot recommend enough
29 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Eoin,
Thank you so much for your kind words! We’re glad we could sort the delivery issue quickly for you. Jessica will be happy to hear your feedback!
Really appreciate you recommending us, always here to help!
For the Long Run,
Team Puresport
Customer service
Two items sent out ! Silly customers totally forgot to change address as moved 🤯 PureSport so good and understandiing replaced the products to the NEW address. THANKYOU Customer service awesome @forthelongrun
29 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Kevin,
Thank you for taking the time to send us your feedback. So glad we could help. These things happen!
Really appreciate the kind words and the shoutout. Always happy to look after you!
For the Long Run,
Team Puresport
I’ve bought the gels and the electrolytes. I’m training for my fourth marathon and these are the best I’ve had. Both really helping on my long runs. Feel more energised, looking forward to race day.
I’ve bought the gels and the hydration
24 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Amy,
Thank you so much for your kind words! We’re really grateful to hear that the gels and hydration are supporting you on your long runs.
Wishing you all the best for your fourth marathon. We’re cheering you on every step of the way!
For the Long Run,
Team Puresport
Pure Sport - Pure Class
Not only are the products market leading but genuinely some of the best customer service I’ve ever received! Could not recommend this company Higher
23 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Stephen,
Thank you so much for taking the time to leave your feedback! We’re really pleased to hear that you’re happy with both our products and our service. It means a lot to us to know that what we do makes a positive difference for our community.
Your support and recommendation are truly appreciated, and we’re grateful to have you as part of the Puresport family.
For the Long Run,
Team Puresport
Using their products on a subscription…
Using their products on a subscription now for about 9 months. Find it top quality and top end ingredients etc. use electrolytes, some of the CBD balms along with vitamins. I believe they have an impact positively. Also really responsive in customer service. Had a great experience with Eliza in there
22 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Barry,
Thank you so much for taking the time to leave this review! We’re thrilled to hear that you’ve been enjoying our products and that they’re making a positive impact. We’ll be sure to pass on your kind words to Eliza. She’ll be delighted!
We really appreciate you being part of the Puresport community and for trusting us on your journey.
For the Long Run,
Team Puresport
Exceptional
The customer service from this company is absolutely second to none.
I had some issues with the courier service and I reached out expecting a slow response and long delays however, Eliza resolved everything quickly and promptly. Absolute top class service, and aside from that the products speak for themselves. Highly recommend.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Amy,
Thank you so much for sharing your experience! We’re so glad Eliza could help and that you’re loving the products. Your kind words and support really mean a lot to us. It makes what we do all the more rewarding!
For the Long Run,
Team Puresport
The best products and service…
Such a great product and customer service. I had some questions about the products which the team were so quick to respond about and out of hours too which i wasn’t expecting. Definitely got a loyal customer here
15 stycznia 2026
Opinia niezależna
Odpowiedź od Puresport
Hi Adam,
Thank you so much for the kind feedback and recommendation. We’re really pleased to hear your query was handled smoothly and that our team could help.
We're grateful that you are a part of our community.
For the Long Run,
Team Puresport
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