Pure Retirement Ltd Recenzje 

The process of accessing some more of my drawdown was very straightforward. The form are easy to understand and the whole process was quick and easy.

The process of the application, now submitted by a third party was slow at times However, overall it was hassle free and straightforward. The cost of third party advice was surprising considering the commission paid by Pure Retirement, to the third party. Having previously applied via a national building society, we prefer the old process. However, risk management and woke has now overtaken common sense.

The procedure to release funds from the agreed drawdown facility is very antiquated and slow. The customer service is not great at all, so make sure that you make any request for funds well in advance to avoid getting caught out. Three weeks minimum is required, which is totally unacceptable in the 21st century.

Good staff, helpful and pleasant to deal with. Had the atmosphere of a small intimate company.

The paperwork is straightforward and subject to some slight delays from the postal service but what always struck as very good was the efficiency and pleasantness
of the staff on the phone.
It always felt like you were dealing with an old friend.

All actions were processed successfully and objectives met

Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy
Your life without the extra cost of selling and upheaval
of finding a new home. The representatives are extremely helpful and a professional team. The first contact to helping you moving on in your new life.they
Couldn’t be faulted.

Mrs M Toop.

The team are very helpful and very efficient in helping up with our equity release recently.

Always super efficient and attentive.
Freindly local staff with a human touch.

Prompt response clear invaluable advice. Puts my mind at ease thank you.

Once again excellent response from Pure Retirement Ltd. They dealt with my request promptly and efficiently also with a good personal touch from their staff which is a pleasant change from talking to a machine.
Thank you once again Pure Retirement.

The whole process was easy and straight forward, you are not rushed into making decisions. The process was closed out in a good time frame.

Everyone was very pleasant and efficient. I think there is an excess of paper that could be avoided. I had the application on line, also in the post. Then 2 letters in the post confirming.

Got to say Pure Retirement are great, they explain the whole process, and give honest advice, and very pleasant people to talk to

Being in my eighties I guess I can be considered in the “vulnerable “ category. Initially i contacted Pure Retirement directly who after I identified myself advised that they didn’t see any issues regarding my application. They did say that I needed to apply through a financial advisor. I thank god that I had previously used the services of Best4umortgages. Without Natalie’s help and persistence I may not have been successful. I accept that I had solar panels installed did incur some questions. However when the surveyor inspected my home I thought I had answered all the questions correctly. However this was not the case. But instead of taking the surveyor’s word, Pure Retirement decided to start questioning. Whereas I understand why they had to ask the questions. Why oh why couldn’t they ask all the questions at once. No they asked one which was answered immediately, a week later another question which was answered immediately. Then a week later another query. This went on week after week. So much that I thought that the person in Pure Retirement only worked one day a week and really wasn’t knowledgeable. So if Pure Retirement want a positive feedback then they should get their own house in order. As it stands I personally would not recommend them to anyone. However I most definitely would recommend Natalie and her team at Best4umortgages.

Everything went smoothly, all questions answered, very friendly and professional

I made my request on line, I followed it through by receiving information by email. I received a call confirming it was me . Once my form was signed and sent back I received the funds in my account within 4 days

They are always so helpful and easy to talk to,
they made the whole process easy.
Everything is explained in detail and all questions answered which made it a stress free process.