I bought some socks from Proviz and they are both highly visible and very comfortable. One pair are quite long and act as a semi-compression sock the others are a little shorter. The colours are supe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company to deal with. Easy online order, notifications of what was happening with my order as well as a tracking number. I purchased a birthday gift for my son. He was thrilled with the quali... Zobacz więcej
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Good gloves, slightly small for the size but still fit. Haven't tested in 'anger' as yet as winter was far too mild. Excellent [overseas] delivery times - better than some local deliveries!
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Poor quality. Yes, reflective and a good concept, but now had two school rucksacks fall apart - shoulder straps separated from the main bag, stitching failed both times. Glossy marketing but a v lim... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą aktywną
- Kolarstwo szosowe
- Sklep dla biegaczy
- Sklep sportowy (outdoor)
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
Napisane przez firmę
Proviz is an award winning Specialist Hi visibility Sportswear & Accessories brand covering all sports including Cycling, Running and Outdoor Activities. It is recognised as the leading global brand in this field and prides itself on quality and innovation.
Visit PROVIZSPORTS.com
Napisane przez firmę
Dane kontaktowe
Zjednoczone Królestwo
- customersupport@provizsports.com
- provizsports.com
4,2
Dobra
18 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Brilliant service all round
Brilliant service all round. Good communication, quick delivery and simple returns service.
16 sierpnia 2026
Odpowiedź od Proviz Sports
We're glad to hear you found our service brilliant, especially our communication, delivery, and returns. Thank you for your feedback!
Proviz Sports
It was sent to the wrong address
It was sent to the wrong address, it was a gift for someone’s holiday but they had to go with out it
3 września 2026
Opinia niezależna
Odpowiedź od Proviz Sports
Thank you for taking the time to leave a review and we are sorry to hear the order did not arrive in time.
However we do want to address this as the order was dispatched to the address provided at checkout. Unfortunately once an order has been placed and dispatched we are unable to make changes to the delivery address, and this is something we state clearly in our terms and conditions.
We completely understand it was disappointing, especially as it was a gift, but the incorrect address was entered at the time of ordering and this was not something that was within our control. We would always encourage customers to double check their delivery details at checkout for exactly this reason.
We wish you well and hope we can restore your confidence in us in the future!
Odpowiedź od Proviz Sports
Thank you for your feedback! Have a nice day
Well made products and the advertised visibility of their products is true to life.
I have ordered two backpacks, two jackets and a pair of socks. Very happy with all my purchases.
26 maja 2026
Odpowiedź od Proviz Sports
We are so happy to hear you are pleased with your recent purchases of backpacks, jackets, and socks! Thank you for your wonderful feedback.
Proviz Sports
Returns process a nightmare
Returns process a nightmare. Multiple emails with cut and paste responses. Repeated attempts that were rejected. Postage costs outweighed any benefit. Ended up keeping a duplicated order, so a very costly exercise both time and dollar wise.
31 lipca 2026
Odpowiedź od Proviz Sports
Thank you for taking the time to leave this feedback. We're sorry to hear the experience felt this frustrating, though we'd like to clarify a few points for anyone else reading this.
Our team confirmed that two separate, genuine orders were placed and charged a couple of minutes apart, rather than this being a system error on our end.
The return submissions were rejected on a few occasions because the reasons selected, such as "faulty" or "wrong item received," trigger a free return and didn't reflect the actual situation, which was a duplicate order. As these reasons didn't match the circumstances, we weren't able to approve them, and our team explained this each time and asked for the reason to be updated. Once resubmitted with an accurate reason, the return was accepted and registered successfully.
As outlined at the time, returns from outside the UK are self-serve, meaning the customer arranges their own tracked courier and covers the postage cost. This is standard for international orders rather than something specific to this case, and was communicated clearly throughout. We understand postage costs were ultimately why the duplicate order wasn't sent back, which isn't something we're able to control given return shipping isn't covered for this region.
We're always happy to look further into any of the above if there's anything we've missed.
Wishing you all the best,
The Proviz Team
Poor quality rucksacks - stitching fails
Poor quality. Yes, reflective and a good concept, but now had two school rucksacks fall apart - shoulder straps separated from the main bag, stitching failed both times. Glossy marketing but a v limited warranty and company disinterested in helping after that. Never had other rucksacks fail this way (my view after 10 years Army, 35 years hill walking, etc). Can provide photos as required. Won't buy again.
Update following Proviz’s response on 7 Sep 2026: I am sending Proviz full details of my original complaint (made in my name) dated 10 Oct 2024 and photos of the most recent failure in Aug 2026.
4 września 2026
Opinia niezależna
Odpowiedź od Proviz Sports
Thank you for taking the time to share this, and we're really sorry to hear the stitching gave way on the shoulder straps, especially given how much use and experience you've clearly got with kit like this.
We'd like to try and see if there's anything we can do to help. We're unable to locate an order under your name, so if you could contact our support team at customersupport@provizsports.com with your order details and photos, we'll take a look.
We're always looking to improve, and feedback like this helps us do exactly that.
The shirt I purchased is not breathable…
The shirt I purchased is not breathable and easily overheat. Far from ideal when running.
11 sierpnia 2026
Odpowiedź od Proviz Sports
Thank you for taking the time to share your feedback. We're sorry to hear this top didn't perform the way you needed for running, especially as it's actually one of our most popular pieces, so we're keen to understand more and look into it.
We're always working on improving and introducing new products, and we hope you'll give us another try in the future.
Wishing you all the best.
beste Fahrrad Regenjacke für beste Sichertbarkeit
hab nun mittlerweile meine zweite Jacke fürs Fahrrad fahren und bin sehr begeistert von der Qualität und der Sicherheit die diese Jacke bringt
28 lipca 2026
Odpowiedź od Proviz Sports
Vielen Dank für deine Bewertung, wir wissen das wirklich zu schätzen.
Proviz Sports
Goods were labelled medium but were…
Goods were labelled medium but were much too big (L or XL). Couldn't return as labels had been removed.
30 lipca 2026
Odpowiedź od Proviz Sports
Thank you for taking the time to leave a review. We are sorry to hear the fit was not what you expected.
We manufacture and label our garments to standard medium sizing, and sizing can vary between brands and individuals depending on fit preference and body shape. As the labels had been removed prior to any contact with us, we were unable to offer a return, since we need to verify the item is unworn and unused in its original condition.
We would encourage checking our size guide before purchase in future, and we are always happy to help with sizing queries beforehand. Please do reach out to our customer support team directly if you would like to discuss this further.
Both shirts turned out great
Both shirts turned out great. Also appreciate the quick turnaround and shipping.
10 sierpnia 2026
Odpowiedź od Proviz Sports
We're so glad to hear that both shirts turned out great for you! We also appreciate your kind words about our quick turnaround and shipping.
Proviz Sports
Odpowiedź od Proviz Sports
We're so happy to hear that you're enjoying the great qualities of our jacket, especially its waterproof, breathable, and reflective features! Thank you for your positive feedback.
Proviz Sports
Reflect360 Plus Jacket, Reflect 360 Vest and 30L Running Backpack
I have purchased a Reflect360 Plus Cycling Jacket and a Reflect 360 Vest. Both have amazing visibility and the fit is good. Neither garment is breathable but I can put up with that.
I also purchased a Reflect 360 30 litre running pack which did not meet my expectations. The chest strap was too short and kept popping off. The backpack was also uncomfortable. Proviz was quite happy to refund the item upon the return of the item to their UK address. I live in Australia and it would cost more than I paid to return so I will probably give it away. Disappointed but very happy with the visibility of the jacket and vest.
26 lipca 2026
Odpowiedź od Proviz Sports
We appreciate you sharing your detailed feedback on our Reflect360 range. We are pleased to hear that the visibility and fit of your cycling jacket and vest are meeting your expectations, even if breathability is a minor concern.
We are truly sorry that the Reflect360 running pack did not work out for you, particularly with the chest strap and comfort issues. We understand your frustration regarding the return logistics from Australia, making a refund impractical. We value your insights as they help us improve our products.
Proviz Sports
Alles wie versprochen
Alles wie versprochen, schnell geliefert, funktioniert wie erwartet. Was will man mehr?
26 lipca 2026
Odpowiedź od Proviz Sports
Vielen Dank für deine Bewertung, wir wissen das wirklich zu schätzen.
Proviz Sports
Ideal running shirt
The running shirt, for our younger son, was ideal, and true to its description. It arrived well packaged and on schedule for his birthday.
6 sierpnia 2026
Odpowiedź od Proviz Sports
We are so happy to hear the running shirt was ideal for your son's birthday and arrived on schedule. We appreciate your kind words!
Proviz Sports
The raincoat isn't waterproof and…
The raincoat isn't waterproof and customer support didn't believe me. The service was absolutely abysmal and after 18 emails back and forth I just gave up...
Now owning a jacket I can't wear.
7 sierpnia 2026
Odpowiedź od Proviz Sports
Thank you for your feedback. We note this repeats concerns raised on a previous review, so we're including our earlier response here for context:
"Thank you for taking the time to leave your feedback. We're sorry the outcome wasn't what you were hoping for. We worked through this with you thoroughly on the day, reviewing multiple images of the jacket including the taped seams and stitching across panels, and were unable to identify any fault with the waterproofing. Given the report followed a 40-minute cycling commute in rain, we raised condensation as a likely explanation rather than water penetration from outside.
We understand this wasn't the answer you were hoping for, and we're sorry we couldn't reach a resolution that worked for both sides. We always aim to be thorough and fair in our investigations, and we stand by the process followed here."
As this issue has already been fully investigated and addressed, we don't have anything further to add. We'd encourage any future correspondence to go through a single support channel so we can continue to help efficiently.
The purchase and delivery part works…
The purchase and delivery part works fine. Not sure about the constant reminder to do a review!
24 lipca 2026
Odpowiedź od Proviz Sports
We appreciate your feedback on the delivery process. We're looking into the frequency of our review reminders.
Proviz Sports
Great quality product
Great quality product. Was referred by a friend and got the same quality experience.
23 lipca 2026
Odpowiedź od Proviz Sports
We're so glad to hear you had a great quality experience and appreciate you sharing your positive feedback with us!
Proviz Sports
Odpowiedź od Proviz Sports
We understand your concern regarding the cost associated with returning items. We are always working to improve our services and appreciate your feedback.
Proviz Sports
LED armband - easy to order, quick delivery
Purchased LED armband for safety during running - easy to order, quick delivery, great product.
4 sierpnia 2026
Odpowiedź od Proviz Sports
We're so happy to hear our LED armband is enhancing your running safety! We appreciate your kind words about our service.
Proviz Sports
I like the product had a an early model…
I like the product had a an early model for 5+years ot finally tore under the arm time for a new one.
I don't think the velcro adjustment on the arm cuffs is necessary makes putting tge jacket on difficult, hence 4 stars.
21 lipca 2026
Odpowiedź od Proviz Sports
We're so glad to hear you've enjoyed our product for so many years! We appreciate your feedback regarding the arm cuff adjustment and understand how that can be a minor inconvenience. We are always looking for ways to improve our designs.
Proviz Sports
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.