Our hotel locations and restaurants were excellent. Our guide Emma went above and beyond to make our experience amazing. She thought of every small detail to make our kids see and enjoy the beauty of... Zobacz więcej
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Zobacz, co mówią recenzenci
For our first trip in four years, Prométour did an amazing job planning and executing our tour. As to be expected, there was some bumps in the road but they were very responsive and our tour guide wa... Zobacz więcej
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This tour kept the middle school students engaged and entertained. The restaurants were excellent and the hotel was also better than expected. Our tour guide was very knowledgeable and was very much i... Zobacz więcej
A few weeks ago, myself and 13 others joined Prométour on a trip to France that far exceeded our expectations. From Paris to Nice to Monaco, we experienced French culture at its finest through extraor... Zobacz więcej
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Informacje dotyczące firmy
- Organizator turystyki
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- Agencja turystyczna
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Napisane przez firmę
Prométour is one of the most highly regarded companies in educational tours. We design customized tours to help each and every group get the most out of their educational travel experience.
Dane kontaktowe
152 Notre Dame E, H2Y 3P6, Montreal, Kanada
- 1-800-304-9446
- info@prometour.com
- prometour.com
4,8
Doskonała
676 recenzji
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We had another great trip with…
We had another great trip with Prometour! Our guides we incredible. They were great with the students and soo knowledgeable. The hotel locations were awesome and the staff at the hotels were very nice and helpful as well.
28 lutego 2025
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for the kind words and for choosing Prometour again!
We truly appreciate your feedback and can’t wait to welcome you on another amazing adventure in the future!
Yours in service,
Prometour Team
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for sharing your feedback!
We're so happy to hear that your son had the trip of a lifetime in Costa Rica!
We’re grateful to have been part of his adventure and hope to welcome your family back for more incredible journeys in the future!
Yours in service,
Prometour Team
Great experience
We had a really fantastic tour guide! The students especially liked the dogsledding adventure.
27 lutego 2025
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic time with our tour guide. It’s great to know that the dogsledding adventure was a highlight for the students!
We always strive to provide memorable experiences, and it sounds like we succeeded.
We hope to welcome you and your group back again soon for more adventures!
Yours in service,
Prometour Team
Odpowiedź od Prométour Educational Tours
Dear Customer,
We're so glad to hear you had an absolutely fantastic experience with us! It was a pleasure helping you plan the perfect trip. We can’t wait to work with you again in the future!
Yours in service,
Prometour Team
Great help from start to finish
Great help crafting a student trip from start to finish.
30 stycznia 2025
Odpowiedź od Prométour Educational Tours
Dear Customer,
We're thrilled to hear that you had a great experience planning your student trip with us. It was our pleasure to help craft the perfect itinerary from start to finish. We look forward to assisting with your future travel plans!
Yours in service,
Prometour Team
Life changing, absolutely incredible.
This was the best time of my life. I had an absolutely life changing and eye-opening experience, I learned so much and feel like such a better person now. I will never forget the incredible and meaningful memories I made. This was truly a once in a lifetime experience.
10 grudnia 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you so much for sharing your experience with us!
We truly appreciate your kind words and are so happy we could be a part of such an incredible journey. We hope to have the opportunity to welcome you back in the future!
Share your memories by following and tagging us #Prometour
Yours in service,
Prometour Educational Tours
My husband and I have used your company…
My husband and I have used your company several times and always find your staff to be exceptionally helpful and knowledgeable. Any question I have asked has been answered promptly. I personally have dealt with Maria, Diane and Erin. They have ALWAYS treated me professionally and I always feel like they are happy to speak to me. They all are the best!
19 września 2024
Odpowiedź od Prométour Educational Tours
Dear Nancy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you and your husband have consistently had positive experiences with our team.
Maria, Diane, and Erin are truly dedicated to providing exceptional service, and it’s great to know that their professionalism and friendly approach have made a lasting impression on you. Your satisfaction is our top priority, and we’re grateful for your continued support.
If you ever need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Yours in service,
Prometour Educational Tours
Great customer service!
Maria was fantastic in helping me with my issue. I was struggling to get my payment in the system and she trouble shooted until it was fixed. She was so helpful, friendly, and had a great upbeat voice. Everything was figured out and she even followed up to be sure I didn’t need anything else. Thank you Maria!
15 października 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for taking the time to share your feedback!
We value your trust and support and hope to continue to serve you in the future.
Thank you for choosing to travel with us!
Yours in service,
Prometour Educational Tours
Great planning
Great planning, transportation & wonderful tour guide- Merci, Fabion!
19 września 2024
Odpowiedź od Prométour Educational Tours
Dar Customer,
Thank you for sharing your feedback with us!
Please travel with us again soon.
Sincerely,
Prométour Educational Tours
Diane was extremely helpful
Diane was extremely helpful. The company’s new credit card system and my card weren’t getting along and Diane went the extra mile to make sure the issue was resolved. She stayed on the line with me until confirmation of registration was received. Excellent service!
5 września 2024
Opinia niezależna
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Diane. She truly exemplifies our commitment to excellent service, and we’re glad she was able to help resolve your issue. Your feedback is invaluable, and we’ll be sure to share it with her and the team! If you need anything else, feel free to reach out.
Yours in service,
Prométour Educational Tours
Our daughter had an amazing trip from…
Our daughter had an amazing trip from start to end. Thanks
10 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for taking the time to share your experience.
Please join us again soon!
Sincerely,
Prométour Educational Tours
Both trips my girls did were amazing …
The trips my girls did were super well organised and they do so many fabulous things.
The only improvement that I would mention is to have better options for gluten free kids. They missed out on some of the food and often had tinned fruit for dessert. A dish of ice cream would have been great.
All in all a fabulous time was had by all. Thank you!
10 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you so much for your kind feedback! We're thrilled to hear that your girls enjoyed their trip.
We sincerely appreciate your suggestion regarding gluten-free options for kids. Your feedback is invaluable to us, and we will certainly take it into consideration for future trips. We apologize for any inconvenience caused.
Once again, thank you for sharing your experience with us.
Yours in service,
Prométour Educational Tours
The kids loved it!
10 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for taking the time to share your experience!
Please join us on another great trip soon!
Yours in service,
Prométour Educational Tours
Paris trip! …
Maria was terrific with communication and guidance through the pre-trip process.
Martine was our guide in Paris and led our group with confidence, knowledge and, a lot of necessary grace. She’s an absolutely wonderful tour guide and there’s no way we could have seen as much of this beautiful city without her guidance.
17 czerwca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for sharing your feedback with us! We're delighted to hear that Maria provided excellent communication and guidance during the pre-trip process, ensuring everything ran smoothly leading up to your journey.
Martine sounds like an exceptional guide, and we're thrilled that her confidence, knowledge, and grace made your experience in Paris so enjoyable. It's wonderful to hear that her guidance allowed you to see and appreciate so much of the beautiful city.
If there's anything else you'd like to share or if we can assist you further, please don't hesitate to reach out. We're here to help and look forward to assisting you with future adventures!
Yours in service,
Prométour Educational Tours
Sylvie was the BEST!
Sylvie our tour guide was the absolute BEST!! This tour was so full of walking and I struggled but she was so kind and considerate! I made it to everything and was able to have an incredible trip! She was so full of Information and planned such great things for us to do!
8 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer.
Thank you for your feedback! We're thrilled to hear that Sylvie made your tour experience exceptional despite the challenges you faced with the amount of walking. It's wonderful that her kindness and consideration helped you enjoy an incredible trip and that you were able to participate in everything planned.
Sylvie is an amazing guide, and we appreciate your recognition of her knowledge and meticulous planning. If there's anything else you'd like to share or if we can assist you further, please feel free to reach out. We're here to help and hope to welcome you back for another memorable journey!
Yours in service,
Prométour Educational Tours
We fell in love with Quebec
We fell in love with Quebec! My 16 year old daughter and I went on the trip and it exceeded our expectations. The art, the architecture, the history…I felt like we got a thorough experience.
Our guide , Sylvie was a delight! She was friendly, knowledgeable and we could feel the love she has for her city and province. She also loves her language and has inspired me to learn French.
Overall, we can’t speak highly enough of our experience and have recommended to all of our friends that they should get their passports and visit Quebec!
27 czerwca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you so much for sharing your wonderful experience with us! It's fantastic to hear that you and your daughter fell in love with Quebec and that the trip exceeded your expectations. The art, architecture, and history of the city indeed create a rich and thorough experience.
Sylvie sounds like an exceptional guide, and we're thrilled to hear that her passion for Quebec, its culture, and language resonated with you. It's inspiring that she has sparked your interest in learning French!
We look forward to welcoming you back on another adventure!
Yours in service,
Prométour Educational Tours
One Amazing guide makes a lifetime of great memories
Our hotel locations and restaurants were excellent. Our guide Emma went above and beyond to make our experience amazing. She thought of every small detail to make our kids see and enjoy the beauty of France. Her knowledge of moving a group of 17 through Paris when everything was chaotic because of the preparations for the Olympics was stellar. A wonderful trip to remember.
5 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
It sounds like you had a truly memorable trip! We're thrilled to hear that both the hotel locations and restaurants exceeded your expectations.
Thank you for sharing your positive feedback with us. If there's anything else you'd like to share or if we can assist you in any way, please don't hesitate to reach out. We look forward to helping you create more wonderful memories in the future!
Yours in service,
Prométour Educational Tours
Our tour guide
Our tour guide, Sabri, was amazing. Knowledgeable, amazing personality, fit in perfectly with our group
5 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for taking the time to share your review!
We're delighted to hear that Sabri made your tour experience amazing with his knowledge and great personality. It's wonderful when a guide can enhance the enjoyment of a trip by fitting in perfectly with the group. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
Yours in service,
Prométour Educational Tours
Tour guide was amazing
Tour guide was amazing. She was thoughtful, kind and generous. The people helping pre-trip were incredible. They went above and beyond to make sure we were safe and happy. Only negative- I don’t think everyone understood just how much walking we would be doing. Us Americans can’t keep up with the Parisians.
5 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for sharing your feedback with us! We're thrilled to hear that you found our guide and pre-trip assistance to be amazing and incredibly helpful. We strive to ensure our customers have a safe and enjoyable experience.
Regarding the walking, we apologize if the amount of walking exceeded your expectations. We understand that different people have varying comfort levels with walking, especially in a city like Paris where walking is a common mode of transportation. We appreciate your feedback and will take it into consideration for future tours to provide a more accurate expectation of physical activity.
Yours in service,
Prométour Educational Tours
I love Paris!
Our tour and tour guide, Martine, was awesome! I don’t think I would have seen as much of Paris as I did if I had to plan things out myself.
5 lipca 2024
Odpowiedź od Prométour Educational Tours
Dear Customer,
Thank you for taking the time to share your feedback!
Martine is a wonderful tour guide and we are thrilled to know your visit to Paris was a success!
Please join us again soon on a future adventure!
Yours in service,
Prométour Educational Tours
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