I would like to say we have been in contact with Dan for a few years now. We have always found him to be pleasant and polite on all occasions that we have spoke to him. He keeps us informed of devel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Prime Security for many years now and have always found them a very professional and friendly company to deal with - they have always responded promptly to any issues or questions I... Zobacz więcej
Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Zobacz więcej
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca systemów ochrony
- Firma ochroniarska
- Sklep z alarmami
- Sklep z artykułami ds bezpieczeństwa
- Telewizja przemysłowa
Napisane przez firmę
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Dane kontaktowe
1a Warwick Street, CV5 6ET, Coventry, Zjednoczone Królestwo
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
4,8
Doskonała
568 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We organized for someone to come out…
We organized for someone to come out and check out house alarm. Our cameras were serviced by Kay who was very helpful . He also looked at our alarm . Everything was organized through Dan who was very informative and very pleasant. We have been with your company a few years now and never had any problems. Thank you .
13 marca 2025
Opinia niezależna
Connection problem…
Darragh was helpful and exceptionally patient in solving our technical problem. Excellent service. Thank you.
19 marca 2025
Opinia niezależna
Expert Help Readily Available.
I had a problem involving my CCTV system: An error message said: "The cameras are disconnected." I couldn't fathom out the cause, so I telephoned Prime Security for help. With permission, Darragh took control of my computer. Within minutes he solved the very technical (settings) problem. Excellent service.
18 marca 2025
Opinia niezależna
Had a problem connecting my cameras…
Had a problem connecting my cameras after I changed my broadband provider
Darragh contacted me and talked me through the whole process to re connect them……and all back up and running.
Darragh was very polite and helpful… nothing seemed a bother for him
Thank you 😀
10 marca 2025
Opinia niezależna
Prime Security is a pleasure to deal…
Prime Security is a pleasure to deal with
Support is quick and efficient.
The Ajax alarm system is superb
14 marca 2025
Opinia niezależna
Spoke to Dan a few times always helpful
Spoke to Dan a few times regarding installation and renewal, always quick to help and get things sorted. Thanks Dan
14 marca 2025
Opinia niezależna
Great customer service & support.
Very happy with the help & support I've received from Dan today.
He was friendly, helpful, efficient & couldn't do enough to help me. Won't hesitate to contact Dan or Prime Security in the future, excellent customer service.
12 marca 2025
Opinia niezależna
Dylan was very helpful and informative
Dylan was very helpful and informative. He was able to resolve my problem quickly and efficiently.
10 marca 2025
Opinia niezależna
The technician, Dylan
The technician, Dylan, was exceptionally helpful. Very professional and courteous, and obviously very knowledgeable about his job. Thanks for the support.
7 marca 2025
Opinia niezależna
The person on the end of the phone was Darrah
The person on the end of the phone gave me clear instructions how to connect my camera box
5 marca 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your feedback! We’re glad to hear that our team was able to provide clear instructions to help you connect your camera box. It’s always our goal to make things as easy as possible for you!
If you need any further assistance or have any questions, don’t hesitate to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Excellent service received from Dan
I have received very good service from Dan at Prime Security. Very helpful and always received prompt and excellent response with regards to my cctv.
He was recommended by a friend and no doubt i got 100% satisfaction form him.
25 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind words! We're thrilled to hear that Dan provided you with prompt and excellent service for your CCTV. It’s great to know that his efforts met your expectations and that you were satisfied with the help you received. We're also grateful for your friend's recommendation!
If you ever need further assistance or have any questions, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Very helpful.
Spoke to Dylan who was very helpful and knew what to do. Took ownership of the issue and provided me with a fix.
Great Service Dylan. Keep it up
3 marca 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your fantastic feedback! We’re so glad to hear that Dylan was able to assist you effectively and took ownership of the issue. We’ll be sure to pass on your kind words to him—he’ll be thrilled to know you appreciated his help!
If you ever need any further assistance, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Call with Prime Security
I booked a call with Dylan, who kept me informed of what was required. The call this morning went extremely smoothly and my issue was resolved effectively. Dylan was very polite and explained at each stage what was happening and why. Prime Security have always been very helpful and Dylan reflected this today with his polite and respectful approach. Thankyou
3 marca 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your thoughtful feedback! We're thrilled to hear that Dylan provided excellent service, keeping you informed and resolving your issue smoothly. We pride ourselves on being helpful and clear every step of the way, and it's great to know Dylan reflected that standard.
If you ever need any further assistance or want to explore our other services, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Prime Security
Dylan contacted me about a security camera issue and showed great expertise and patience with me when sorting out the problem. Very happy with the service.
25 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind words! We’re so glad to hear that Dylan was able to assist you with your security camera issue and that his expertise and patience made a positive difference. We're thrilled you’re happy with the service!
If you ever need any further assistance or have any questions, don’t hesitate to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Dan was very helpful and professional
17 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your feedback! We're so glad to hear that Dan was both helpful and professional in assisting you. Providing excellent service is always our priority, and we're thrilled you had a positive experience!
If you need any further assistance, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Tech Support
Changed my broadband and couldn't reconnect my cameras, but a quick call with Dylan from their tech team had me up and running quickly. His instructions were very clear, simple and easy to follow.
20 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for taking the time to share your experience! We're delighted to hear that Dylan was able to help you reconnect your cameras after your broadband change. It's wonderful feedback that his instructions were clear and simple to follow - that's exactly the kind of service we strive to provide.
Technical hiccups can be frustrating, so we're pleased we could get you back up and running quickly. If you ever need assistance with your security system in the future, whether it's cameras, alarms, or any of our other services, please don't hesitate to reach out. Your security and peace of mind are our top priorities.
Best regards,
Prime Security
Restoration of camera viewing
I had lost vision on my phone whilst away, thinking that this may be due to internet issues. On return the problem persisted and I got in touch immediately. Within 48 hours I was guided patiently and systematically by Dylan who helped me locate the problem and resolve it within half an hour. I can rest easy thanks to Dylan
19 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for sharing your experience with us! We truly appreciate you taking the time to describe how Dylan helped resolve your camera access issues. It's great to hear how he guided you patiently and systematically through the troubleshooting process, especially after experiencing problems while you were away.
We understand how unsettling it can be when you can't access your security cameras, so we're delighted that Dylan was able to help you identify and fix the issue within just 30 minutes. Your peace of mind is exactly what we aim for, and it's wonderful to know you can now rest easy with your system working properly again.
If you ever need assistance in the future, whether it's with your cameras or any other security matters, please don't hesitate to reach out to us. We're always here to help!
Best regards,
Prime Security
This is thank prime security…
This is thank prime security installations. For a great job today fitting extra cctv cameras into my existing ones and for the advice which I took in updating my recorder box for a larger memory. The pictures from my cameras are so much better plus coverage is great don’t have any blind spots at all front or back of my home many thanks for a great job today would highly recommend this company for security .CCTV cameras.
19 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for this wonderful feedback! We're thrilled to hear about your satisfaction with our CCTV installation service. It's fantastic that you're seeing such a noticeable improvement in your camera picture quality, and that we were able to eliminate all blind spots around your property for complete coverage.
We really appreciate that you took our advice regarding the recorder upgrade for increased memory capacity - it's decisions like these that help ensure your security system works optimally for your needs. Having comprehensive coverage both front and back of your home provides the kind of complete protection we always aim to deliver for our customers.
Your recommendation means a great deal to us, as we pride ourselves on providing top-quality security solutions. If you ever need any further assistance or are interested in exploring our other security services, please don't hesitate to get in touch.
Best regards,
Prime Security
Really happy with Dylan today
Really happy with Dylan today. He sorted out my problem while on the phone. Can’t fault him in anyway. Very pleased without cone.
19 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for taking the time to share your experience with Dylan! We're delighted to hear he was able to resolve your issue effectively over the phone. His ability to provide clear, helpful support is exactly what we strive for at Prime Security.
We understand how valuable quick problem resolution is, and it's wonderful to know Dylan delivered this level of service for you. Your satisfaction means a lot to us, and we'll be sure to pass along your kind words to him.
If you need any assistance in the future with your security system, please don't hesitate to reach out - we're always here to help!
Best regards,
Prime Security
Good system and renewed my support…
Good system and renewed my support package with Dan for peace of mind, just in case there are any problems , but so far so good 😊
19 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your continued trust in Prime Security and for renewing your support package with Dan! We're delighted to hear that your system is working well, and we completely understand the value of having that extra peace of mind with ongoing support.
It's great that everything is running smoothly so far, and please remember that we're always here if you need any assistance in the future. Having that support package means you can rely on us whenever you need to, which is exactly what we aim to provide for all our customers.
Thanks again for choosing Prime Security for your security needs! 😊
Best regards,
Prime Security
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.