I would like to say we have been in contact with Dan for a few years now. We have always found him to be pleasant and polite on all occasions that we have spoke to him. He keeps us informed of devel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using Prime Security for many years now and have always found them a very professional and friendly company to deal with - they have always responded promptly to any issues or questions I... Zobacz więcej
Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Zobacz więcej
Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- również w kategorii:
- Dostawca systemów ochrony
- Firma ochroniarska
- Sklep z alarmami
- Sklep z artykułami ds bezpieczeństwa
- Telewizja przemysłowa
Napisane przez firmę
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Dane kontaktowe
1a Warwick Street, CV5 6ET, Coventry, Zjednoczone Królestwo
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
4,8
Doskonała
569 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Once again thanks to Prime Security
I have always found Prime Security to be very helpful. Dylan was very patient taking me through step by step to get my cameras linked to the new router and back on my phone app.
18 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your continued trust in Prime Security and for renewing your support package with Dan! We're delighted to hear that your system is working well, and we completely understand the value of having that extra peace of mind with ongoing support.
It's great that everything is running smoothly so far, and please remember that we're always here if you need any assistance in the future. Having that support package means you can rely on us whenever you need to, which is exactly what we aim to provide for all our customers.
Thanks again for choosing Prime Security for your security needs! 😊
Best regards,
Prime Security
Always Helpful
Always Helpful, this time Darragh was the agent who helped me set up again the software on my computer. Great service, thank you
18 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for sharing your experience with our support team! We're really pleased to hear that Darragh was able to help you successfully set up your software again. It's wonderful feedback that you find our team consistently helpful - that's exactly the kind of service we strive to maintain.
We'll be sure to pass along your kind words to Darragh. If you need any further assistance with your security system in the future, please don't hesitate to reach out to us - we're always here to help!
Best regards,
Prime Security
Expert knowledge on the product
Expert knowledge on the product, could not do enough to help! If you want customer after care still after 5 years Prime Security should be your next call.
17 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for such wonderful feedback and for highlighting our commitment to long-term customer care! We're truly delighted to hear about your positive experience with our team even after 5 years. It's exactly this kind of lasting relationship with our customers that we aim to build at Prime Security.
Your comment about our expert product knowledge and willingness to help really means a lot to us - these are core values we strive to maintain in every interaction. We believe that great security service doesn't end with installation, but continues throughout the lifetime of your system.
If you or anyone else needs expert security solutions and dedicated aftercare, please don't hesitate to reach out:
Call us: 03337720954
Visit: www.primesecurityltd.co.uk
Thanks again for your continued trust in Prime Security!
Best regards,
Prime Security
Fantastic customer service
Fantastic customer service , problem solved so quickly with the experts at hand to help. Would definitely recommend prime security for all your cameras.
17 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that our team was able to quickly resolve your issue. It's great to know that you found our experts helpful - providing swift, professional support is exactly what we aim for at Prime Security.
Your recommendation means a lot to us, and we're proud to be your trusted choice for security cameras. If you or anyone else needs assistance with security solutions, we're always here to help:
Call us: 03337720954
Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
EXCELLENT CUSTOMER SERVICE from DAN
I have had the CCTV system, 3 cameras fitted by Prime Security a few years ago. The company and the phone support team are highly recommended by me. Brilliant support and advice from DAN . Thank you.
13 lutego 2024
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your CCTV system and that our team, especially Dan, provided you with brilliant support and advice. Ensuring our customers feel secure and supported is what we strive for at Prime Security.
Your recommendation truly means a lot to us! If you ever need any assistance or upgrades, we're always here to help.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
**Best regards,**
*Prime Security*
Excellent support
The representative, Dylan, was extremely helpful and knowledgeable. He was very patient with my lack of knowledge and talked me through the process to reconnect. Very nice and an excellent outcome.
11 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind words! We're so pleased to hear that Dylan provided helpful, patient, and knowledgeable support. Ensuring a smooth and stress-free experience for our customers is always our goal, and we're glad he could guide you through the process successfully.
In addition to CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your home and business secure and connected. If you ever need assistance with any of these, we’re always here to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
**Best regards,**
*Prime Security*
Great experience
Dylan from the technical support was so helpful, knowledgeable and friendly to talk to. He was very patient when dealing with our CCTV issue and happy to explain and double check everything was in working order. Very thorough!
10 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your fantastic feedback! We're delighted to hear that Dylan provided such helpful, knowledgeable, and friendly support. Making sure everything is working perfectly and giving our customers peace of mind is exactly what we aim for.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure and connected. If you ever need any assistance, we’re always happy to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
**Best regards,**
*Prime Security*
they persevere until the issue is fixed
they persevere until the issue is fixed, Dylan is a star!
7 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind words! We’re so pleased to hear that Dylan’s dedication made a difference. Persevering until the issue is fully resolved is exactly what we strive for, and we’re glad you had a great experience.
Along with CCTV support, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need assistance, we’re always here to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Dylan from the support team was…
Dylan from the support team was excellent, efficient and knew exactly what the fault was. He was friendly and very polite and dealt with the CCTV system problem for myself without any hesitation. So thank you, always a pleasure speaking with yourselves.
10 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your wonderful feedback! We’re thrilled to hear that Dylan provided excellent and efficient support while quickly identifying the issue. Delivering friendly and professional service is exactly what we aim for, and we truly appreciate your kind words.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need any assistance, we’re always happy to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security – it’s always a pleasure speaking with you!
Best regards,
Prime Security
Very helpful support from the technical team and easy to understand.
I called Prime Security late in the day for technical help with downloading my CCTV on a new phone. I was called promptly the next working day morning by Dylan who knew everything to do and I had my CCTV downloaded and ready to view within a minute.
10 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your great feedback! We're so pleased to hear that Dylan was able to assist you quickly and get your CCTV set up on your new phone without any hassle. Providing prompt and knowledgeable support is exactly what we strive for!
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need any assistance, we’re always happy to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Phone and online support was brilliant
Phone and online support was brilliant. Dan was very helpful and solved my issues immediately
5 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind words! We’re delighted to hear that Dan provided brilliant support and was able to resolve your issue right away. Ensuring a smooth and hassle-free experience for our customers is exactly what we aim for!
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need any assistance, we’re always happy to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
The online support from Prime Security…
The online support from Prime Security was again brilliant from Darragh.
They manage to either talk you through the issue is a simple and effective way or take over the Computer and sort for you if it needs more technical help.
Abbeydale Tennis Club
4 lutego 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your fantastic feedback! We're so pleased to hear that Darragh provided excellent online support and helped resolve your issue efficiently. Whether it’s a quick walkthrough or taking over to sort more technical matters, we’re always here to ensure everything runs smoothly.
In addition to CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need any assistance, we’re always here to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Quick and efficient service
Quick and efficient service. Callum was really up to speed. Great guy.
1 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your great feedback! We're so pleased to hear that Callum provided quick and efficient service and was able to help you with ease. We're lucky to have such a great team member!
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure. If you ever need any assistance, we’re always here to help!
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Callum of Prime
Callum the service engineer that called was very polite and went above and beyond, we are very happy with prime and would recommend this company.
17 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your wonderful feedback! We're so glad to hear that Callum went above and beyond to assist you. Providing excellent service and exceeding customer expectations is what we strive for, and it’s great to know you’re happy with the support you received.
Your recommendation means a lot to us! If you ever need further assistance with any of our services, we’re always here to help.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Very good customer services.
22 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service. Providing excellent support is always our top priority!
If you need any further assistance or have any questions, we’re always here to help.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Customer service …
Spoke to Dan about their insurance plan they do and he was brilliant about explaining everything and helpful? Well done Dan
23 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your fantastic feedback! We’re so glad to hear that Dan was able to explain everything about our insurance plan clearly and helpfully. Providing great support and ensuring our customers are well-informed is something we take pride in!
If you ever need any further assistance or have more questions, we're always here to help.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Prime security have never let me down
Prime security have never let me down, I have never had any problems with my cameras and the service is first class. I have recommended prime security to my friends.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you so much for your kind words and for recommending Prime Security to your friends! We're thrilled to hear that your cameras have been working perfectly and that you’ve always had a positive experience with our service. Providing reliable, first-class support is what we strive for, and we truly appreciate your continued trust.
If you ever need anything in the future, we’re always here to help!
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Quick response and excellent service
Quick response and excellent service
23 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your great feedback! We're so glad to hear that you received a quick response and excellent service. Providing efficient and top-quality support is always our priority!
If you ever need any further assistance, we’re always here to help.
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Yearly service was carried out by Callum
Yearly service was carried out by Callum who was polite,helpful and efficient Thankyou
21 stycznia 2025
Opinia niezależna
Odpowiedź od Prime Security Installations Limited
Thank you for your kind feedback! We're so glad to hear that Callum provided polite, helpful, and efficient service during your yearly service. Ensuring everything runs smoothly for our customers is always our priority.
If you ever need any further assistance, we're always here to help!
Along with CCTV, we also offer alarm systems, doorbells, intercoms, and networking services to keep your property secure.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
Top Notch Service
Fantastic experience and service received by Dan, Callum, Darragh, Nigel & Cath.
22 stycznia 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.