Excellent service. They arrived promptly and picked up my washing and returned it 24 hours later all sorted and clean. Highly recommended.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a delivery, but was in the back garden and didn’t hear the bell or my phone. The delivery attempt failed. I contacted Prime laundry and very soon the courier returned and delivered my item.... Zobacz więcej
Reakcja na opinię
Professional courteous and responsive communications. Swift turn around. There was a minor blip whenthey charged a king duvet price when the item was a double duvet. But when I challenged the invoice... Zobacz więcej
Reakcja na opinię
Was 24 hours late collecting my clothes. Claimed their system was down yet i called them and contacted them on :instagram, twitter and facebook and no one got back to me until 24 hours later via email... Zobacz więcej
Informacje dotyczące firmy
- Pralnia chemiczna
- również w kategorii:
- Pralnia
- Usługi pralnicze
Napisane przez firmę
If you are residing in London and you are looking for quality dry cleaning and laundry services, then prime laundry is the best company to choose. Prime Laundry is proud to do laundry and dry cleaning services with free same day collection and next day delivery. Our services include wash, dry & fold, Wash and Iron, Dry Cleaning, iron only, Home and Bedding, Alteration and Repair & Shoe repair. The service is simple – Place an order in a matter of seconds , Our driver will come to your address as per your collection time , pickup your clothes , bring them to our partner facility then cleaning expert do processing and next day deliver to your door step in your delivery schedule. Our customer service employees ensure you face no difficulty. Customer’s every item we clean is treated with care and respect by our highly experienced team of experts who provides world class cleaning service , every time .we are working hard to earn your trust and It’s our pleasure to keep our customers satisfied with our quality & 100% happiness services.
Dane kontaktowe
78 Plough Road, SW11 2AR, London, Zjednoczone Królestwo
- 07405580826
- info@primelaundry.co.uk
- primelaundry.co.uk
Złamanie zasad
Very good service for the second time
This is the second time I have used Prime Laundry as I have been recovering from a second cataract operation. One must not lift heavy things for a while and I needed a collect and deliver laundry service for my heavier washing. Being London wide Prime Laundry has been very useful and done a good job for me twice. I am likely to use their dry cleaning service at some point rather than lug heavy items to the dry cleaners as in the past.
26 stycznia 2024
Opinia niezależna
Odpowiedź od Prime Laundry
Hi, Anne.
Thank you for taking the time to send us your valuable feedback. This is such terrific feedback, you made our day with your positive feedback! We are so happy to read that you loved our service. We appreciate your response. Thank you for your positive comments, we hope you'll have fun using our product in the future too!"
We hope to see you back soon!
Thanks & Regards
Prime Laundry Team
Odpowiedź od Prime Laundry
Thank you for your valuable feedback.
We are thrilled that the Prime Laundry suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.
I look forward to working with you in the future.
Thanks & Regards
Prime Laundry Team
Reliable laundry service
When my washing machine broke down I was glad to find Prime Laundry! They offered prompt and reliable pickup and delivery, and returned my laundry neatly folded in a strong reusable bag. Very happy .
15 stycznia 2024
Opinia niezależna
Odpowiedź od Prime Laundry
Hello Judy,
Thank you for taking the time to send us your valuable feedback. This is such terrific feedback, you made our day with your positive feedback! We are so happy to read that you loved our service. We appreciate your response. Thank you for your positive comments, we hope you'll have fun using our product in the future too!"
We hope to see you back soon!
Thanks & Regards
Prime Laundry Team
Altogether a good service
I needed my winter coats cleaned for the New Year's Eve but I didn't have time to drop them at the dry cleaners before Christmas due to work. I found this home collection service and they were very prompt in collecting my items just before Christmas Eve. They were supposed to be delivered on the 27th and were a day late due to being busy because of Christmas which is very understandable. Then on the 28th they delivered the items an hour later than expected due to traffic. Both the online agent and the driver were very polite and friendly. The online agent was very quick in replying and contacting the driver, so altogether everything was fine in the end. The items came back clean and sewn. I'm happy with the results, but it would be better to increase the delivery window by an hour just in case customers have anything planned that day and expect delivery within the specified timeframe. Altogether I'm happy so I will use their services in the future.
28 grudnia 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Hello Stefana,
Thank you so much for the 5-star review. We are more than happy yo take care of your laundry and dry-cleaning needs!
Kindly regards,
Prime Laundry Team
Good service
13 grudnia 2023
Opinia niezależna
Odpowiedź od Prime Laundry
We are so glad to hear that you loved our service! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated
Thanks & Regards
Prime Laundry Team
Excellent service would highly…
Excellent service would highly recommend as the quality of cleaning is great
27 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for generously giving us your time and providing us with such valuable feedback.
We’re pleased to know you love our services we hope you could refer us to family and friends who would be interested in the same.
We look forward to a continued long-term relationship with you.
Thanks& Regards
Prime Laundry Team
5 Stars!
The admin team are professional and very responsive to emails and requests. The drivers are timely, friendly and professional. The laundry is clean and well presented on return. The best laundry company I have used by far. Thank you.
20 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you so much for taking the time to send this! We are thrilled to read your glowing review that our company was able to help you in a meaningful way.
We take great pride in our work, and our sincerest hope is that through our products and services, we help each one of our customers accomplish their goals.
Our customer service team goes above and beyond to provide personalized solutions to our community, so it is wonderful to hear that they have exceeded your expectations.
I will be sure to pass on your feedback to the rest of the team, it will mean a lot to them.
Thank you for choosing Prime Laundry. We look forward to serving you for many years to come!
Thanks & Regards
Prime Laundry Team
Very easy to use
Very easy to use with good availability. Blouses well cleaned. Very friendly drivers
13 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
We are incredibly grateful that you took the time to leave us a 5-star review. It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. We will share this with the store team to let them know to keep up the amazing work.
We look forward to seeing you again soon.”
Thanks & Regards
Prime Laundry
All god stuff
All god stuff! Will definitely use again- thank you for the discount… highly recommend
8 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for your amazing review and 5-star rating. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention.
We hope to see you again at Prime Laundry soon.
Thanks & Regards
Prime Laundry Team
Great guys and great company
Guys have been doing a great service and delivering great values to the customers. They have been very accommodating with the last minute requests. Their care for the customers make them special. I have been using their service for a while and am quite happy with it.
4 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
We want to send you our heartfelt thanks and regards for taking out time of your busy schedule to leave us such a fantastic review! Everyone here at Prime Laundry loves to know that our customers enjoy what we do.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We’re glad that you loved our service, experience, and our work. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. We will share this with the store team to let them know to keep up the amazing work. Every bit of feedback like this does so much to help us out!
Thanks for your kind words and I look forward to seeing you again soon!
Thanks & Regards
Prime Laundry Team
Prime laundry deliver an excellent…
Prime laundry deliver an excellent service. Always friendly and helpful.
2 listopada 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for your valuable feedback.
We are glad that the Prime Laundry service suits your needs. We are thrilled that you had such a great and meaningful experience with our team. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.
Thank you again. We look forward to serving you in the future!
Thanks & Regards
Prime Laundry Team
Very professional cleaned
Very professional cleaned ! I won’t be using any service other than Prime Laundry for all my future dry cleaning!
25 października 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for your detailed review of our Prime Laundry. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Your comment has given us valuable insight into the services that we provide at Prime Laundry.
Thanks again, and we hope to serve you again soon.
Thanks & Regards
Prime Laundry Team
Excellent service
Excellent service, they collect and bring all dry cleaning, ironing back very fast and done with great care.
22 września 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We are incredibly grateful that you took the time out to leave us a 5-Star review. We will share this with our team to let them know to keep up the amazing work. We count ourselves lucky for customers like you. We Look forward to seeing you again soon.
Thanks & Regards
Prime Laundry Team
Super quick and brilliant service
Super quick and brilliant service. Broken washing machine and found this service locally. Very easy to navigate and lots of options available. Everything came back smelling lovely.
14 października 2023
Opinia niezależna
Odpowiedź od Prime Laundry
We want to send you our heartfelt thanks and regards for taking out time of your busy schedule and reviewing us. Your positive reviews have been a constant source of strength, support, and confidence for us to strive further and do much better. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
Thanks again for choosing Prime Laundry, and we can’t wait to see you again!
Thanks & Regards
Prime Laundry Team
Reliable and great service!
18 października 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Just wanted to let you know how much your review means to us here at Prime Laundry.
You have left a smile on the faces of our whole team with your kind words. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.
Thanks again and have a wonderful day ahead.
Thanks & Regards
Prime Laundry Team.
Great experience so far
Prime laundry has provided so far excellent services. I employed them for several items in the last 3/4 years and did a good job every time. Please carry on like this.
13 października 2023
Opinia niezależna
Odpowiedź od Prime Laundry
You do not know how much your fantastic feedback means to us here at Prime Laundry. We are so happy to hear you had a great experience with us. We are grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we are glad this commitment was reflected in our services. Thanks again, we hope to serve you again soon.
Thanks & Regards
Prime Laundry Team
Ich bin sehr zufrieden mit dieser…
Ich bin sehr zufrieden mit dieser Gesellschaft...Schnell und saubere Leistung, sehr nette Leute plus top Kommunikation.
Kann man nur empfehlen.
3 października 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
Thank you for choosing Prime Laundry. We look forward to serving you for many years to come!
Thanks & Regards
Prime Laundry Team
Very good service and reliable.
6 września 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you so much for your loyalty to our company! We appreciate your business and are always happy to hear feedback from our customers.
We’re glad to know that you had a positive experience working with us and look forward to working with you again in the future.
Thank you for taking the time to share your thoughts with us!
Thanks & Regards
Prime Laundry Team
Very fast delivery and very well…
Very fast delivery and very well behaved drivers 5/5
29 września 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for choosing Prime Laundry and our services and writing such a positive review. We’re glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect.
We appreciate your business and hope to serve you again in the future.
Thanks & Regards
Prime Laundry Team
Short convenient windows for pick up…
Short convenient windows for pick up and drop off. Able to order at short notice.picked and delivered on time and wash and iron excellent.
27 września 2023
Opinia niezależna
Odpowiedź od Prime Laundry
Thank you for your amazing review and 5-star rating. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention.
We hope to see you again at Prime Laundry soon.
Thanks & Regards
Prime Laundry Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.