Pretty You London Recenzje 

The packaging and presentation gave a strong first impression of quality. Unfortunately, the product itself did not meet expectations. The king-size duvet cover is far too large for a standard king-size duvet, causing it not to stay in place. After the initial use, a tear appeared along the seam, indicating that the fabric is too delicate and not fit for its intended purpose. Overall, this was a disappointing purchase.

I love the pretty you London products. I have pyjamas, slippers and dressing gown. They are all amazing quality. The rewards programme is also great!

reviewing these because i bought a pair of burgundy bamboo pyjamas somewhere over a year ago and i just pulled them out to chuck in the bin. they feel soft at first but after a few washes they develop an uncomfortable texture and take an age to dry, hence why they’ve been at the back of my drawer for a year. you’re better off getting regular cotton pyjamas.

So, same as others delivery and returns is for single (low quality) item is shocking. They don’t have the cost of a shopfront to run and this is taking the mick. Disappointed and won’t use them again.

I had a whole batch of pyjamas of a certain style shrink in the wash. I followed the care instructions for washing and drying.

I use the same wash cycle for other pretty you pyjamas in the same range, just different styles - no problems in many months!

Pretty You have refused to engage in arranging replacements, because I bought the items 10 months ago. I explained that I have been pregnant since just after placing the order and thats why I only wore and washed them for the first time last week, since I’m now 5 weeks postpartum and can actually fit into them finally!

Customer Services refused to acknowledge this situation - pretty cold for a women’s clothing manufacturer! - and implied that it was strange that all 4 pairs had shrunk. I don’t see how it is strange at all. It is what happened, and its normal to wash 4 items in the same wash.

I have placed multiple orders here and also on Pretty You items via John Lewis, and have spent several hundreds of pounds in the past year. I am being treated as if my custom is worth nothing. If this issue is resolved I would shop here again - if I continue to be ignored by customer services, I won’t.

Please show some empathy and get back to me about this matter. Under Consumer Rights Act 2015 I still have rights to products of sufficient quality, which wash as described - even if 10 months have passed, and I have a very good reason for being unable to have worn and washed them until now. It is still less than a year which even if they had been used for 10 months, the items would still be expected to wash and wear without failure at this point.

I hope to hear back about this issue asap.

Excellent quality products at a good price. Good customer service.

Was really disappointed in the returns process - the company takes a £3.50 processing fee AND charges for postage. So to return a £30 item cost me £7. Not happy.

Never heard of this company until my husband brought me some pjs for xmas from John Lewis ! When I googled the company directly they had a sale so brought some more as for half the price the quality was defo worth it as they wash well . Really impressed with them

Delivery was a little slow but the packaging was nothing like I’ve seen before ! Gorgeous and what a lovely gift they would make

New go to shop for pjs before I look elsewhere ❤️

Delivery is 1st class , I'm beautiful zip up reusable bag. All products are very well made , perfect sizing. Long wearing very happy customer,

Have two waffle dressing gowns now from this firm . A navy & a grey one - love them . Really good size - X/XL - wraps around you !! Sleeves a bit long but not a problem - wash & dry well . Only problem I have is that they are a bit expensive, but when you find something you like 👍.