I ordered flowers and birthday cake for my sister who is also recovering from surgery. 3 attempts were made to deliver the flowers. For one reason or another these deliveries failed. It was not a refl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I would highly recommend this wonderful company. I placed an order (#9935153) to be delivered to my Aunt for her 94th birthday however, I mistakenly put the wrong house number on the order, so it was... Zobacz więcej
Reakcja na opinię
Second time we've used Prestige Hampers and we have been delighted with their product, presentation and very fast delivery, both times. On the second occasion, we placed an order (from Australia), f... Zobacz więcej
Reakcja na opinię
Our customers absolutely loved it! We ordered branded hampers to be delivered to our clients before the Christmas peak season, all delivered on time to each address. I also want to give a shout... Zobacz więcej
Reakcja na opinię
3,9
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well the cost is amazing and the…
Well the cost is amazing and the contents. My daughter and husband shop regularly at M and S so I am sure they will be pleased with this hampers.
1 grudnia 2025
Odpowiedź od Prestigehampers
Hello Mike,
We're happy to hear that you find the hamper's cost and contents amazing. We appreciate you letting us know your family enjoys shopping with us, and we hope they love the gift!
Kind regards,
Tom
Wonderful hampers with treats for the…
Wonderful hampers with treats for the whole family.
I order these from the US for my relatives in the UK every year, and the delivery is excellent. Much appreciated all around!
29 listopada 2025
Odpowiedź od Prestigehampers
Hello,
We're happy to hear that our hampers bring joy to your family! It's wonderful knowing we can reliably deliver treats from the US to your relatives in the UK each year. We appreciate your continued support.
Kind regards,
Rosie
Paid for 24 hour tracked to be…
Paid for 24 hour tracked to be delivered on Sunday day as I work during the week hamper was delivered on Wednesday 3 days late and left in rain all day
22 listopada 2025
Opinia niezależna
Odpowiedź od Prestigehampers
Hello Martin,
We're very sorry your hamper arrived late and was left in the rain.
I can see you have escalated this issue. We hope this can be resolved.
Kind regards,
Tom
Appalling Customer Service
I got an emailed unsolicited £10 pound voucher enticing me to come back. I could not find where to enter the voucher code so tried their customer service chat on the website. Nil response and finally the chat asked me to fill out a form which I did. 48 hrs and nothing heard. 3 attempts to get through to customer services and was finally told how to enter the voucher. I now find the voucher has expired 13 hours ago. Customer Services have said "nothing we can do" despite them seeing the chat conversation 48 hours ago. I would stay away from this company as I recollect I had problems with an order 3 years ago which took a lot of sorting - I should have remembered. There are lots of other companies providing this service and I will take my employees Xmas gift order elsewhere.
26 listopada 2025
Opinia niezależna
Odpowiedź od Prestigehampers
Hello Timothy,
Thank you for your review.
We regret that you had difficulty using the voucher and that our support was slow. We're sorry the voucher expired before we could help.
Kind regards,
Rosie
Clunky Website
25 listopada 2025
Odpowiedź od Prestigehampers
Hello Tony,
Thank you for your review.
We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.
Kind regards,
Rosie
Odpowiedź od Prestigehampers
Hello Nicole,
We're glad you found our selection great and ordering easy from overseas. Thank you for your positive feedback!
Kind regards,
Rosie
link neededNeed a link to continue ordering other…
Need a link to continue ordering other baskets. Didn't find one and made two separate orders going to the same address.
24 listopada 2025
Odpowiedź od Prestigehampers
Hello Rosemary,
We appreciate your order and feedback. We're sorry you had trouble ordering multiple baskets and placed separate orders. We will look into improving our website's ordering process.
Kind regards,
Rosie
entered order details for two hampers
entered order details for two hampers, put in a new password and could not go any further to pay for them. phoned your help no 08000248813 several times and it did not work. had to start again with reentering all the names/addreesses. i think it worked this time but waiting order confirmation
24 listopada 2025
Odpowiedź od Prestigehampers
Hello Peter,
Thank you for your review.
We appreciate you bringing this to our attention. We're sorry you had trouble completing your order and that our helpline was unreachable.
Kind regards,
Rosie
Easy to order and marvellous value
Easy to order and marvellous value. Ordering again as the last hamper was much appreciated. An ideal gift for Christmas, thank you so much.
24 listopada 2025
Odpowiedź od Prestigehampers
Hello Hilary,
Thank you for your review.
We're happy to hear that ordering was easy and you found great value! It's wonderful the hamper was appreciated. Thank you for your kind words regarding our ideal Christmas gift.
Kind regards,
Rosie
It was very easy to use website ,able…
It was very easy to use website ,able to pick my delivery date
23 listopada 2025
Odpowiedź od Prestigehampers
Hello Nita,
We're happy to hear that our website was easy to use and that you were able to select your preferred delivery date. Thanks for your feedback!
Kind regards,
Rosie
I am a returning customer
I am a returning customer having ordered in previous years. I find the order process on line very simple even at my age.
The Hamper is good value and delivery on the specified date in previous years has been spot on.
Happy Bunny.
23 listopada 2025
Odpowiedź od Prestigehampers
Hello Mr Carpenter,
We're happy to hear that you find our online ordering process simple to use and that you've been satisfied with the value and delivery of our hampers. Thank you for your continued patronage and positive feedback!
Kind regards,
Rosie
EASY TO USE THE ORDER PROCESS
22 listopada 2025
Odpowiedź od Prestigehampers
Hello Carole,
We're glad you found the order process easy to use. Thank you for your positive feedback; it means a lot to us.
Kind regards,
Rosie
Easy selection and easy payment way x
22 listopada 2025
Odpowiedź od Prestigehampers
Hello Kay,
We're happy to hear that you found the selection and payment process easy. Thank you for your positive feedback; it means a lot to us.
Kind regards,
Rosie
…Good experience
Easy to navigate website and pay even for me who rarely orders online
20 listopada 2025
Odpowiedź od Prestigehampers
Hello Sharon,
We're happy to hear that our website was easy to use, even with limited online ordering experience. Thank you for your positive feedback!
Kind regards,
Rosie
Chat was helpful
Was tricky to find where I put my discount code but chat was really helpful and I placed my order within minutes. Will use again.
19 listopada 2025
Odpowiedź od Prestigehampers
Hello,
We're happy to hear that our chat support was helpful in resolving the discount code issue and that you were able to place your order quickly. We appreciate your feedback and look forward to serving you again.
Kind regards,
Tom
The website is very user friendly
The website is very user friendly, and the good varieties.
19 listopada 2025
Odpowiedź od Prestigehampers
Hello Peter,
We're happy to hear that you found our website user-friendly and appreciated the variety. Thank you for your positive feedback!
Kind regards,
Rosie
We have used them for 3 years now for…
We have used them for 3 years now for Christmas gifts for family. Always had great feedback from family saying items included were always great quality and varied. Makes a great gift when you're not sure what to get. As son said it's a treat opening and trying all the items.
15 listopada 2025
Odpowiedź od Prestigehampers
Hello Wendy,
We're happy to hear that our gifts have been a hit with your family for the past three years! It's great to know that the items are high quality and offer a nice variety. We appreciate you sharing that it makes a great and fun gifting option.
Kind regards,
Rosie
Found online from Holland
Found online from Holland. Delevering exact in time.
7 listopada 2025
Opinia niezależna
Odpowiedź od Prestigehampers
Hello,
We're happy to hear that your delivery from Holland arrived exactly on time. We appreciate your feedback and are grateful for your review.
Kind regards,
Rosie
Beware their system may change your preferred delivery date!
Placed an order for a hamper to be delivered in December and the recipient received it yesterday (mid November!) Their system changed the delivery date so just be aware!
Sure the contents will be ok for Christmas but a lovely card and thank you note 5 weeks too early was NOT my plan!!
(Confirmation email of my order arrived AFTER the parcel was dispatched?!)
14 listopada 2025
Opinia niezależna
Odpowiedź od Prestigehampers
Hello Alyson,
Thank you for your review.
We're sorry the hamper arrived earlier than expected, altering your planned surprise.
I can confirm that we do not alter delivery dates, and we’re sorry that your confirmation email was not received until after your order had already been dispatched.
Kind regards,
Rosie
Christmas Joy with Prestige
Easy to view hampers and the contents are listed . Lovely choices and well presented. I have ordered previously and received positive reports from the recipients.
13 listopada 2025
Odpowiedź od Prestigehampers
Hello Mairi,
We're happy to hear that our hampers are easy to view and that the contents are clearly listed. We appreciate your positive feedback regarding the lovely choices and presentation. Thank you for being a repeat customer!
Kind regards,
Katie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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