Prestigehampers Recenzje 

10 464
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I ordered flowers and birthday cake for my sister who is also recovering from surgery. 3 attempts were made to deliver the flowers. For one reason or another these deliveries failed. It was not a refl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would highly recommend this wonderful company. I placed an order (#9935153) to be delivered to my Aunt for her 94th birthday however, I mistakenly put the wrong house number on the order, so it was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Second time we've used Prestige Hampers and we have been delighted with their product, presentation and very fast delivery, both times. On the second occasion, we placed an order (from Australia), f... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our customers absolutely loved it! We ordered branded hampers to be delivered to our clients before the Christmas peak season, all delivered on time to each address. I also want to give a shout... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(10 464)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 195

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A gem of a business - tasty, quality items delivered with beautiful presentation

I received the 'Birthday Brilliance' hamper in September. Within days I had gobbled it all! I was impressed with the quality and taste of the treats - the fudge and cake were particularly divine - and with the presentation of the gift on arrival. Beautifully packaged, with a real premier-feel to it.

I was suitably impressed and have started to use the company to send similar presents out to my own friends.

Moreover, the date I required for birthday delivery was available (AND free on this occasion) with only 4 days to go.

What a gem of a business!

28 września 2025
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Odpowiedź od Prestigehampers

Hello,

We're happy to hear that you enjoyed the Birthday Brilliance hamper! It's wonderful that the quality, taste, and presentation impressed you so much. We appreciate you choosing us to send gifts to your friends and are glad the delivery date worked out perfectly. Thanks for your positive feedback!

Kind regards,
Rosie

Oceniono na 4 z 5

Easy to order from

I have just ordered Hampers from prestigehampers.co.uk, the website is very easy to manage and they have plenty of options to choose from. The process was easy as was check out. I am unable to review delivery yet but i'm hoping it will go smoothly

9 listopada 2025
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Odpowiedź od Prestigehampers

Hello,

Thank you for your review.

We appreciate you taking the time to share your feedback. We're happy the website was easy to use and that you found a good selection. We hope your delivery goes smoothly!

Kind regards,
Katie

Oceniono na 5 z 5

Lovely experience

Lovely experience. Such a selection to choose from, very difficult to know nice one to pick. I would say something for everyone. Many thanks.

9 listopada 2025
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Odpowiedź od Prestigehampers

Hello Frances,

We're glad you enjoyed your experience and found a wide selection. We appreciate you mentioning that there is something for everyone. Thank you for your feedback.

Kind regards,
Rosie

Oceniono na 1 z 5

Deeply Disappointed and Heartbroken Experience

Last year, my friend from Nigeria used this company to send me a birthday present, and everything went perfectly. Because of that, he decided to use them again this year to surprise me with a beautiful hamper worth over £90.

They even asked for my phone number in case there were any delivery issues — yet when the courier supposedly found the address “incorrect,” no one called or emailed me to confirm the flat number. The address was correct; only the flat number was missing. A simple call would have solved everything.

Instead, they marked the order as failed and refused to resend the gift or issue a refund. They only offered a £15 voucher — which is not only unfair but also deeply insensitive considering the circumstances.

This was meant to bring me a little joy during an emotional time since losing my son. Instead, it brought embarrassment, sadness, and disappointment.

It’s clear this company cares more about policies and money than people or compassion. I truly hope they reflect on how they treat customers and understand that sometimes, a small act of kindness makes all the difference.

(MEGAN.B) the customer service team be more compassionate and respectful!

6 listopada 2025
Opinia niezależna
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Odpowiedź od Prestigehampers

Hello Ludimila,

Thank you for your review.

We appreciate your feedback and are sorry to hear about the delivery issue and the distress it caused, especially during such a difficult time. We regret that the process fell short of expectations.

The customer did not mention any sensitive reasons for sending the gift. Had this been shared, I can assure you that greater empathy would have been shown.

We have requested further information and hope to resolve this to your satisfaction.

Kind regards,
Tom

Oceniono na 5 z 5

Absolutely wonderful

Absolutely wonderful, no hassle, no problem and soooooo easy to use.
Definitely recommend.

5 listopada 2025
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Odpowiedź od Prestigehampers

Hello Lisa,

We're happy to hear that you found our product so easy to use and had such a wonderful, hassle-free experience. Thank you for your recommendation; we appreciate your feedback!

Kind regards,
Tom

Oceniono na 5 z 5

Great quality of hampers

Have dealt with this company before and would highly recommend them.

1 listopada 2025
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Odpowiedź od Prestigehampers

Hello June,

We appreciate your recommendation and are so glad that you've had positive experiences with us in the past. Thank you!

Kind regards,
Rosie

Oceniono na 5 z 5

The payment portion was painless and…

The payment portion was painless and description of products were excellent.

1 listopada 2025
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Odpowiedź od Prestigehampers

Hello George,

Thank you for your review.

We're happy to hear that the payment process was painless and that our product descriptions were helpful to you. Thank you for your feedback!

Kind regards,
Rosie

Oceniono na 5 z 5

Came thru with the goods

I was initially disappointed with their service as the delivery was late and items damaged, however the way they dealt with it was impeccable, customer service and communication was faultless.

28 października 2025
Opinia niezależna
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Odpowiedź od Prestigehampers

Hello Ayse,

We appreciate your feedback. We are happy to hear that our customer service and communication met your expectations in resolving the issues with the late delivery and damaged items.

Kind regards,
Tom

Oceniono na 5 z 5

I have had the pleasure of using this…

I have had the pleasure of using this outstanding company’s services for four consecutive years now, and my experience has been nothing short of exceptional. Their commitment to quality and customer satisfaction is truly commendable. I want to extend my heartfelt thanks to the entire team for their professionalism and support throughout my journey with them. Keep up the fantastic work!

30 października 2025
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Odpowiedź od Prestigehampers

Hello,

We appreciate you taking the time to share your wonderful, long-term experience. We're happy to hear that our dedication to quality and customer satisfaction has consistently met your expectations. Thank you for your kind words and continued support!

Best wishes,
Prestige Hampers

Oceniono na 5 z 5

Great service!!!! Nice products and timely delivery.

This is the second time I am ordering and really great service!!!

28 października 2025
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Odpowiedź od Prestigehampers

Hello Sara,

We are happy to hear that you had a great experience with our service again! Thank you for your continued support and positive feedback.

Kind regards,
Tom

Oceniono na 5 z 5

Plenty of choice and easy to order

Plenty of choice and easy to order, Thank you

28 października 2025
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Odpowiedź od Prestigehampers

Hello,

We're happy to hear that you found it easy to order with plenty of choices. Thank you for your positive feedback!

Kind regards,
Katie

Oceniono na 2 z 5

Claimed credit from points that wasn't…

Claimed credit from points that wasn't applied to my total, I have paid for yearly delivery never seem to get it,

25 października 2025
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Odpowiedź od Prestigehampers

Hello Kim,

We appreciate your feedback and apologize that your points weren't applied, and for the delivery issues.

Kind regards,
Katie

Oceniono na 5 z 5

I glad with all the varíete of gifts…

I glad with all the varíete of gifts that you offers. Card a and video message is wonderfull to custom your Delivery. Pretty nice! Thank you!!

20 października 2025
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Odpowiedź od Prestigehampers

Hello,

We're glad you appreciated the variety of gifts and the option to add a customized card and video message to your delivery. Thank you for your wonderful feedback!

Kind regards,
Rosie

Oceniono na 1 z 5

Dreadful experience

Dreadful experience, being fobbed off by customer services, told to wait & see if it arrives - a surprise birthday gift. Ordered back in September. Guess what it didn’t arrive & they don’t know when it will. The flowers will be in some state. They just hide behind the terms & conditions:
‘Please note that deliveries to certain areas, like Scotland, Northern Ireland, and other remote regions such as Jersey, sometimes take a little longer than usual, as explained in our terms and conditions.’
Customer services seem to have a copy & paste script & avoid questions. You get your delivery charge refunded if not delivered within 3 working days. As my delivery date was a Saturday, the flowers will be wilted, but that is tough look - should have read the T&C’s. Also the tracking link I eventually got states awaiting item. I wanted to do something nice for my friends special birthday & now she thinks I sent her nothing, so disappointing. So I can’t recommend using this company, unless you live in close proximity to them.

18 października 2025
Opinia niezależna
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Odpowiedź od Prestigehampers

Hello Noelle,

Thank you for taking the time to share your feedback.

We’re very sorry to hear about the disappointment caused by the delay to your delivery, especially as this was intended as a thoughtful gift for a special occasion. We completely understand how upsetting this must have been.

While deliveries to certain regions can occasionally take longer in transit due to courier logistics, we recognise that this situation has caused frustration. Your comments have been shared with both our customer service and delivery partners to review how we can improve communication and reliability in these cases.

We truly regret that we were unable to meet expectations on this occasion and appreciate you bringing this to our attention.

Kind regards,
Katie

Oceniono na 1 z 5

Ordered the £54.99 xmas hamper what a…

Ordered the £54.99 xmas hamper what a disapointment wicker tray small content like mini bottle of drink not worth £54.99 dont buy go to M&S

18 października 2025
Opinia niezależna
Logo Prestigehampers

Odpowiedź od Prestigehampers

Hello Michelle,

Thank you for taking the time to leave your feedback.

We’re very sorry to hear that you were disappointed with the Christmas hamper and felt it did not represent good value. This is certainly not the experience we want our customers to have. We will share this with our team.

Warm regards,
Tom

Oceniono na 5 z 5

Lovely gift ideas and easy to order and…

Lovely gift ideas and easy to order and pay,,thank you

13 października 2025
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Odpowiedź od Prestigehampers

Hello Marie,

We're happy to hear that you found lovely gift ideas and that ordering was easy. Thank you for your positive feedback!

Kind regards,
Tom

Oceniono na 5 z 5

Exquisite Hampers

Love their hampers great prices too!

9 października 2025
Opinia niezależna
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Odpowiedź od Prestigehampers

Hello Joanne,

We're glad our hampers met your expectations and were affordable. Thank you for your positive feedback; it means a lot to us.

Kind regards,
Katie

Oceniono na 5 z 5

A Beloved Gift

Purchasing the perfect family gift from another continent isn’t easy, and forget the difficulties of shipping! This is the perfect solution, and was loved last year by the family. I’m starting a tradition now as this is year two of forever.

5 października 2025
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Odpowiedź od Prestigehampers

Hello Joan,

We're happy to hear that our service provided the perfect solution for your family gift! It's wonderful to know you're starting a tradition and that it was loved. Thank you for your positive feedback.

Kind regards,
Katie

Oceniono na 5 z 5

I needed a delivery the next day ( on a…

I needed a delivery the next day ( on a Saturday too) and they did it ! To the stage door of a theatre, which is tricky . Apparently the truffles were delicious. A job well done . I would use them again .

28 września 2025
Opinia niezależna
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Odpowiedź od Prestigehampers

Hello Joy,

We're happy to hear that we were able to successfully deliver the truffles the next day, even on a Saturday, and to a tricky location! We're glad the recipient enjoyed them. Thank you for your positive feedback; we appreciate it!

Kind regards,
Katie

Oceniono na 5 z 5

I live in Australia and wanted to send…

I live in Australia and wanted to send 2 hampers to 2 different friends in the UK so the site was exactly what I need.
It was a very easy site to use and and had a lot of detail. Finding the UK addresses was very easy to find as well.
I will be using this site in the future if I need to send more hampers. Thanks for the great site

28 września 2025
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Odpowiedź od Prestigehampers

Hello Carey-Ann,

We're happy to hear that our site was easy to use for sending hampers to the UK from Australia. It's great to know you found the address finding process simple and detailed. Thank you for your positive feedback; we appreciate it.

Kind regards,
Katie

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