First contacted Premier Talk in April due to concerns regarding rising costs/ charges. Sorted out a new package deal and thought problem was solved. Unfortunately my bills were still more than expecte... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ally was most helpful in respect of my Aunt's account and her very serious concerns financially. Ally assured me that no charges will be levied in repect of the change to fibre optic. I... Zobacz więcej
I called premier Talk today on behalf of my Mum to find out if there was a fault on her line, a lovely young lady named Belle help me check my mothers line & put a request out to Open Reach to mend a... Zobacz więcej
I have never known a company like this one, I think it is run by a bunch muppets they never do what they say and I have had no landline to ring out on since December 2025 and still no phone in July an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Premier Talk - Providing Telecomminications to Business & Residential Customers in the UK.
Dane kontaktowe
First Floor, Rostrum House, London Road, Maidstone, Kent, ME16 8PY, London, Zjednoczone Królestwo
- 03300431746
- support@premier-talk.com
- premier-talk.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Final bill
The call was handled with efficiency and grace.
My mother's account is now finalised and monies paid.
I frequently have to ring the company…
I frequently have to ring the company about one thing or another, hopefully it will soon end. One thing I will say is whenever I am lucky enough to speak with Tiahh Price, she is super friendly, helpful and professional. I’m hoping that what I’m waiting for will come any day soon. Thank you Tiahh
Answered my call in 1 minute this review is genuine.
Mae was very helpful in helping me to find out what I needed to know. She like a young girl but was very professional in doing her job..
Belle was able to provide me with…
Belle was able to provide me with really helpful support. She is a credit to Premier Talk.
😀😃😄👍👍
Billing problem
Spoke to Chloe this afternoon reference a mistake on my billing.
Chloe acknowledged immediately that an error had occurred when my package was upgraded. Now it's sorted and adjusted to reflect the new billing. 1st class service from Chloe many thanks. Glad I switched to Premier talk a few years ago.
Mae took my call and answered all my…
Mae took my call and answered all my questions very well thank you
Mea was extremely helpful and is…
Mea was extremely helpful and is dealing with my request
Poor Service
When people have no choice but to go digital it would make a massive difference if you checked that they have the right connection between phone and Modem instead of having to be without a landline for 2 weeks while waiting for an adaptor to be sent out. To say that I am NOT impressed is an understatement.
Tiahh was able to help me with my…
Tiahh was able to help me with my query. She was very polite and helpful.
Also, very unusually , I got through strait away.
Amazing help from Mya
She was very kind and helpful
She was very kind and helpful. Sorted all my problems for me straight away.
Very nice lady.
I have had a problem with getting my digital phone line
I have had a problem with getting my digital phone line.Mae assisted me with her customary thoroughness, efficiency and dedication. She was very quick to grasp the problem and to obtain more help, and I am very happy with her positive service. Thank you.
Very positive attitude,very…
Very positive attitude,very informative, plus telephone answered extremely quickly. Overall speaking to Mae 100%
Belle has often serviced my calls and…
Belle has often serviced my calls and queries well including today.
A question answered. The person I spoke to was very…
The person I spoke to was very efficient and hopefully what was agreed will be carried out.
Negotiating contract
Sinead was very engaging and polite. She explained all options and tried to help with renewing a cheaper contract for my mother. Unfortunately to extricate from her current contract would have cost £150 minimum and £350 if wishing to terminate altogether, which had not been anticipated.
The assistant I spoke to was amazing
The assistant I spoke to was amazing. She sorted out my direct debits and my charges. So grateful
Helpful people on the phone
Tia was very helpful on my call today…
Tia was very helpful on my call today and assisted in reducing an invoice that we had received
Worst company I have ever had the…
Worst company I have ever had the misfortune to deal with. Overcharge. Do not reply to emails. Do not return telephone calls
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








