PRA Group UK Recenzje 

239
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company has been hassling us for 4 years over $1000. Banks waived $5000 because my husband had stage 4 cancer but not PRA. They just keep going. Told us if situation didnt change or got worse to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Demi was super helpful over the phone and made me feel relaxed even tho I was very overwhelmed about the situation, she made everything clear and answered every question I had with clear detail. She d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Couldn't be more helpful. Spoke to several representatives over the phone and have all been helpful but none more than Sue. Difficult time leading up to Xmas, van breakdowns, boiler packs up, Fath... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have found everyone I have spoken to have been so very helpful and understanding, they are a brilliant company and team.

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja windykacyjna
  2. również w kategorii:
  3. Windykacja

Napisane przez firmę

Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens. When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours. If your account was sold to us, we’re here to help make repayment easier. We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve. PRA Group in the UK has over 20 years of experience and has helped more than 1 million customers resolve their debts Debt happens. So can recovery.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

239 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(239)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 82

Napisz recenzję
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Oceniono na 1 z 5

Got a County Court order from PRA even…

Got a County Court order from PRA even though I offered to pay monthly. Now they have issued me a CCJ and refuse to take it off. Absolutely the most unhelpful and aggressive company I have ever dealt with.

12 grudnia 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Debbie,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

A 5 year old claim for £349

A 5 year old claim for £349, which I disputed. Its now £2330 and the threats are coming thick and fast. This shouldnt be legal

4 października 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Michael,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

pra look for old closed accounts …

had a letter fron this pra group claiming they bought an account from lloyds on 30/12/2023 thats a year nearly and i closed my accoiunt with lloyds 8year ago not sure how they got that i owe as nothing on my credit report and i have lived at 2 addresses since so lloyds not even know ive moved so how can they send a closed account looks like pra going back in time looking for closed accounts and then trying to get money been reported to fca authority and rip off britain who are very interested in talking to pra on national tv

29 listopada 2024
Opinia niezależna
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Odpowiedź od PRA Group UK

Hi John,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

Awful company

Sent a warrant of control due to a debt thats not been paid despite a standing order that had until july came out every month. Suddenly your bank refused payment 3/4 days later for no reason and now your doing this!! Its not my fault your account refused my payment and explain to me why it shows I was paying 30th every month when my standing order was the 1st!!

Your team dont care and not interested by looks of things you have done this on purpose so you can chase me for more

18 listopada 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Andrea,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

The Deceptive Approach by PRA.

The deceptive tactics employed by PRA to divert attention from the real reasons for our hesitance to settle outstanding credit card debts amount to nothing less than thuggery. This is characterized by daily harassment, malicious intent, and willful misconduct. The claimants have resorted to acts of intimidation, violence, and deceit, inflicting considerable harm and distress upon families. These actions include, but are not limited to, a) three or four phone calls daily, b) fraudulent claims, and c) various forms of criminal misconduct, all severely affecting the defendants' well-being and financial stability.

10 października 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Carlisle,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

If just they will mind their business…

If just they will mind their business and stop harassment

21 sierpnia 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Rosemary,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

Debt collecting scammers??

Who are you? Why have you sent me a text saying I owe money? I have no paperwork or detail about what I am supposed to owe. Scammers with a good looking website!!

31 lipca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi JB,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Oceniono na 1 z 5

Disgrace

This company are harrassing me for a debt for a completly different company and despite providing the evidence countless times they continue to send emails and letters. This should be illegal.

31 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Thia is company afferists

Thia is company afferists! They take money without namsfogden and now not giving back! Be carefful guys! Our loyer made case of them!

17 lipca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Ernestas,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Oceniono na 1 z 5

Relentless repetitiveness harassers!

Relentless repetitiveness harassers!
I feel like a parrot, if I didn't have two children to go on for I'd call it a day. This company are barbaric! They make you repeat your hopeless situation over and over and over and over! You can't protect yourself from them it's like they wont stop bullying you until they are sent a death certificate. I hope one day companies like this are shut down once and for all, they pray on absolute desperate and suicidal people it is nothing short of a Hitler regime

8 lipca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Sam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

a scummy organisation buying up…

a scummy organisation buying up supposed old debts and harrassing people with letters full of inaccurate and incomplete information. Companies like this should not be allowed to function, they are the worst of the worst.

28 czerwca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Oliver,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

I have been receiving calls from this…

I have been receiving calls from this company for a few month now for no apparent reason. They asked me about some guy I don't even know.

13 czerwca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Lin,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

Most unreasonable company i have ever delt with.

Was hoping to make a partial settlement offer today to clear my accounts but unlike my other creditors which are accepting 30% discount money grabbing PRA are offering a completely unreasonable less than 5% discount with no room to negotiate terrible company to deal with and poorly expereinced call centre staff.

account: 3391319

16 maja 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

Warning from FINANCIAL CONDUCT AUTHORITY

Even though I have been making payments each week. They often say they haven’t received my payments . They arrive each week as I have set up standing orders.
Because they arrive on Wednesday and not Monday they send letters saying I have missed a payment, which is simply not true.
Also why have they been removed from the FCA ? And the public have been warned about them. Time for Matt Allwright to expose them as rogue traders!

17 kwietnia 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Dennis,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

Keep sending me emails for someone…

Keep sending me emails for someone elses debt - dont know how they have my email. Blatant disregard for data privacy and has to be a breach of license as I have the details of someone else who I am sure would not be pleased that their private info is being sent to randoms. Taking this higher and hope they lose their license to collect debts. Previous reviews tell you all you need to know.

7 marca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Pam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

If I could rate 0 stars I would

If I could rate 0 stars I would! This company will constantly HARRAS you sending letters for debts which cannot be proved that you in fact owe despite asking for documentation to prove this more than once! Also tried to sell the “debt” onto another collection agency? I thought that is what you was PRA group?? It’s laughable. Complete cowboys any “positive reviews” on here are a load of rubbish, almost seems as though they write them themselves….

5 marca 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Kirsty,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

Asked for a final reduced payment of a…

Asked for a final reduced payment of a debt and they offered to take £100 reduction so I've asked for a proof of CCA to which they replied they're getting in touch with rbs to get the original CCA, so they have no enforcement of debt. So people please ask them for proof of CCA, they have to by law provide you with it within 12 days or the debt is unenforceable

10 lutego 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Neil Dickinson,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Oceniono na 1 z 5

Kept bombarding me with emails saying I…

Kept bombarding me with emails saying I owed them money. So I asked them to send me proof of liability as I don't owe them a penny. They haven't provided me with evidence and ignored all emails/letters sent to them. Service is terrible

7 stycznia 2024
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Rebecca,

Thank you for providing the information to help us locate your account.

Oceniono na 1 z 5

SCAMM!!!!!!

14 grudnia 2023
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Matt,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Oceniono na 1 z 5

Shameful company

I asked them to provide proof of liability as they are not the original creditor but they haven't provided any instead they are treating with County Court Claim but let's see how far they willing to go because they are not going to get anything. I will also seek compensation if they make a Claim as this liability has nothing to do with them.

6 grudnia 2023
Opinia niezależna
Logo PRA Group UK

Odpowiedź od PRA Group UK

Hi Rebecca,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊.

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