Had an endoscopy which I was not looking forward to. I was booked in quickly , no real wait between the doctor request and a date . The team were exceptional ! They were friendly , put me at ease, mad... Zobacz więcej
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Zobacz, co mówią recenzenci
I went to Practice Plus Group MSK centre in High Wycombe for a private ultra sound knee steroid injection. The experience was extremely positive , the receptionist was friendly , the consultant gave... Zobacz więcej
Was fortunate to get a new hip at King George Hospital, Ilford. Service from the consultant and physio at High Wycombe through to the surgery undertaken by Mr Ahad was outstanding. The care at the ho... Zobacz więcej
Reakcja na opinię
I was an NHS patient and have withdrawn from care at Woodford/Ilford because it felt so lacking. The consultant showed no empathy and made no effort to explain a treatment plan. I was met with shrugs... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Practice Plus Group exists to unlock access to excellent healthcare; every patient, every life, every time. In our hospitals and surgical centres, we do this through a new kind of private healthcare, Wellsoon. We understand what really matters to each and every patient, add a more human touch and take the pain out of the traditionally complicated and costly world of private hospitals. With fast access to quality surgery, no hidden costs and up to 30% more affordable, we call it Wellsoon for good reason. We are also proud to treat NHS patients, who may choose to come to us for shorter waiting times or the peace of mind that we’re specialists in operations that are planned in advance.
Dane kontaktowe
1330, Arlington Business Park, Theale, RG7 4SA, Reading, Zjednoczone Królestwo
- 03330603482
- privatepatient@practiceplusgroup.com
- practiceplusgroup.com
Odpowiada na 59% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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0 star review
Worst health care provider in Southampton won’t ever go back there.

Odpowiedź od Practice Plus Group
Don't ever go here or work here
This is one of the worst, unbelievably rude, clique places to ever exist. Please for your sanity and well-being, never work here or be a patient it. The workplace is catastrophic, people get lost to follow ups. People have lost their sight and have had difficulties with there sight.
AVOID AVOID AVOID

Odpowiedź od Practice Plus Group
I'd rather have gone nhs at Exeter .
I went into Plymouth patient Pluss for a full
Knee replacement and the experience was just horrible.
The food was vile .
Hardly eat in 3 days .
It felt like a conveyor belt .
One night In and they want you out .
Your discharge qualification is to be able to walk to the loo with a frame .
They then wheeled me to the stairs gave me some crutches and got me going down and up .
That's it your fit to go .
I don't think I was ,, i was in absolute agony, they come round and try different drugs on you .to try to find the right one .
They didn't tell us to take them even if we might not need them to keep
Our levels up .
I came home and after 10 days of not eating and insufficient pain control not under control and no sleep I was a mess .
My cousin walked in and told me to get in the car in my night shift and she took me straight to hospital.
Checked for infection and implant movement then I told them about the lack of pain relief and break through drugs .
As soon as we go that under control I was able to walk
And exercise.
I double my meds level
And added break through drugs . Removed my own dressing and cleaned it .
I can now exercise, walk and do little things around my house .
Get them in and out quickly do more oops in a week . Zero customer care . It's all about nhs funding .
The surgeon stood at the bottom of my bed , didn't say one word to me . Wrote in my notes he'd checked my wound . That was a lie .
I did say , you clearly know who I am my names on my bed , who are you ??? He said I'm your consultant.
So
I asked him why he didn't introduce himself.
I said you are arrogant and rude .
I'd never recommend anyone to go there .
The Nuffield is so much better .

Odpowiedź od Practice Plus Group
I recently had surgery at Southampton…
I recently had surgery at Southampton practice plus. This was my first ever surgery. And my first ever general anaesthetic. I was so frightened of the unknown. But I can honestly say every professional was amazing. Especially the anaesthetic doctor who explained everything and the surgeon who hugged me when I was upset. You made my first surgery experience a good one I’ll be forever grateful. Thank you

Odpowiedź od Practice Plus Group
Forst time visiting First time visiting this place for…
First time visiting this place for father’s cataract eye surgery.
From the moment we walked in we were greeted so nicely the whole experience from the time we arrived and until we left was fantastic. Brilliant care from everyone.

Odpowiedź od Practice Plus Group
Hip replacement practice plus birminham
Absolute 5 star, hip surgery 2 weeks ago, back to normal quickly. Big thanks to everybody from reception,porters,admin,nurses,doctors,consultants Oliver Blocker/Kenan Dehne,aneathasists,physiotherapist,catering. The care I received was exceptional,everyone being so kind and friendly. My only gripe was my room didn’t have a sea view(hahaha) seriously thanks everyone 5star
James Beattie

Odpowiedź od Practice Plus Group
JOHN VASEY
I had my second hip done by MR KAMRAN SHAHID ON April 8 just had my 6 week check all looks very well I would like to thank all the team at Wellsoon Birmingham for looking after me . A brilliant Hospital and I'm starting to get my life back. THANK YOU

Odpowiedź od Practice Plus Group
Was referred by 111 to out of hours on…
Was referred by 111 to out of hours on a Sunday to St Leonards Practice Exeter and Faith Garise from Practice Plus Group was exceedingly thorough in her medical questioning and assessment of my case. She considered a myriad of options and explained her thinking to me by way of reassurance. She suggested follow up actions and all together was a superb practitioner. A credit to the profession.

Odpowiedź od Practice Plus Group
Barbara.. Full Knee replacement
So grateful to Practice Plus Hospital Harborne Birmingham To all the staff there.. From the moment I entered I was greeted with smiles and curtisy by all
I'm an 82yr old and received a full knee replacement on the 25th March performed by Mr Oliver Blocker under spinal. I recomend his skill performance and professionalism My sincere thanks also go to Isabelle my physio for her encouragment and exercise regime by 2wks post surgery I was walking in the house without my crutches and by 6wks outside and walking up and down stairs normal although slowly This has been an acheivment only with the great care and support from the Practice Plus Hospital Harborne and all its amazing staff that work there

Odpowiedź od Practice Plus Group
felt good to be a patient
Firstly the cost your told how much its going to cost no or from x amount its a fixed price that's what prompted me to look into Practice Plus Group over all experience was outstanding all staff very kind friendly and professional

Odpowiedź od Practice Plus Group
I saw Maghlara for an echocardiogram
I saw Maghlara for an echocardiogram. She was efficient, prompt and really put me at ease.
Great service, thank you.

Odpowiedź od Practice Plus Group
So my saga continues,on the 11th April…
So my saga continues,on the 11th April the surgeon told me my operation was cancelled due to the fact CT scans taken on the 19th October 2024 revealed and infection on a tooth and as i was having issues relating to sinuses this would have to be dealt with prior to my operation. the surgeon stated " go to a dentist and get the tooth removed" I did this yesterday attending a Bupa Dental Surgery and at a cost of £445 had what they described as a healthy tooth removed, and a sever of the bridge for which the tooth was under. My partner called PPG telling them that the surgery was being undertaken and to relist my operation, i can not describe what it was like to have dental work undertaken when the only form of air intake is through my mouth! panic stations were in action.
My partner hit a brick wall with PPG she stated i was being dealt with, to a response well that's not acceptable she has an appointment with our dentist on the 14th May, no i hadn't been asked if that was convenient, and or advised of the date. my partner told her the conversation with the surgeon for which she said she would need evidence from Bupa which they did and was sent to PPG yesterday (radio silence has prevailled). I also attended my doctors due to this matter and they were surprised that they have not had one update since August last year of my matter from PPG. As i said to my doctor would they prescribe for a patient on 6 months old scans! for which she confirmed most definately not, she then asked if i had been back to the hospital and i confirmed 3 times since the scan and at no time was this issue raised, even though the first of the 3 were to review my CT scans.... (they are a joke)

Odpowiedź od Practice Plus Group
Recently had cataract surgery at Croft…
Recently had cataract surgery at Croft Shifa. Thank you to everyone - from reception staff, nursing staff and consultant - for an exceptional service.

Odpowiedź od Practice Plus Group
The procedure of Right Hip surgery went…
The procedure of Right Hip surgery went well but an Epidural anaesthetic failed so a General was used. Recovery took 3 days before going home but pain relief and thorough nursing care helped me through
Again the physiotherapist was great and the exercises used during 1st 2 weeks until suture/ clips removal which was so easy with the adept Nurse
The next 4weeks saw me back to work and driving with walking every day plus prescribed exercises
Unfortunately the Left Hip requires surgery and I am on a waiting list as the pain is holding my progress back currently

Odpowiedź od Practice Plus Group
Bad Experience
am writing to express my deep frustration with the way my endoscopy appointment has been handled. Initially, I had to chase repeatedly just to receive my original appointment. Following that procedure, I was informed there was an issue and that I would need to undergo the endoscopy again.
I was told I would receive a new appointment within two weeks, yet I have heard nothing since. Despite my patience, I’ve now had to follow up myself again—calling the number provided (020 8598 4600) multiple times with no answer.
This level of communication and care is simply unacceptable. I understand the NHS is under pressure, but patients should not have to chase basic information or feel forgotten.

Odpowiedź od Practice Plus Group
Terrible after care
I have had the pleasure of 2 separate referrals to the Southampton branch at the Royal South Hants. My first experience was to have my finger amputated. The appointments before any surgery were great but the after care has been terrible. The bandages fell off before I left the building when I had the stitches removed. No one replied to answer machine messages on more than one occasion and I was struck off as I hadn’t attended an appointment I’d let them know I couldn’t make. I didn’t get referred for the physio and when I eventually did, I attended 2x 3 minute appointments. I have cancelled my second procedure as this experience has been terrible. I did complain and the reply was delayed repeatedly and when it did eventually arrive it didn’t answer any of my questions, then then offered to send another reply on a specific date as I was dissatisfied only to be told it was again delayed so gave up and cancelled my future appointments.

Odpowiedź od Practice Plus Group
Very Disappointed.…
I attended PPG at the Royal SH Hospital, Southampton for the third time on 28 March for an Echocardiogram. This was followed by a telephone appointment with the Anaesthetist on 29 March. I was informed that the test revealed a reduced heart function, incompatible with surgery and I should see a Cardiologist. While I accept that my safety is paramount, I have no signs of obvious heart problems, (breathlessness, chest pain etc.). Indeed at my first consultation last December with the Orthopaedic Surgeon at PPG, St Mary's, Portsmouth, he recorded my Atrial Fibrillation but good ankle pulses. As the Echocardiogram has proved critical, I feel it should have been arranged on my first visit to Southampton. My hip replacement is now receding into the indefinite future and I am very disappointed.

Odpowiedź od Practice Plus Group
Exceptional
I was a little apprehensive about having surgery for an inguinal hernia repair, but Tamara and her team soon made me feel more comfortable by talking me through the whole procedure. Everything went extremely well and I was on my way home the same day.
Thank you to everyone who looked after me.

Odpowiedź od Practice Plus Group
Rochdale
Been for my routine monitoring at Rochdale and it wasn’t the best news. Shazida explained everything and was very kind as I was upset. She booked me in to see the doctor quickly.

Odpowiedź od Practice Plus Group
HORRIBLE UNPROFESSIONAL AND…
HORRIBLE UNPROFESSIONAL AND DANGEROUS...
Practice Plus Group ruined my health and my legs!!!!
In 2017 I broke my right foot after a bad fall and I went to Urgent Treatment Centre in Royal South Hantts in Southampton.
BARR JONES didn't want to do an x ray or nothing and sent me home with a broken foot!
Since then I have problems with that foot, etc
On 12th of February 2025 AGAIN URGENT TREATMENT CENTRE A "PARAMEDIC NOT A DOCTOR" SIMON JONES sent me home with fluid in my leg again no x ray or any treatment. I was limping badly and I have a lot of pain HE EVEN DIDN'T BOTHER TO LOOK OR TO TOUCH MY LEG AT ALL...
Because I tried to complain DANNY WROE from the complaint department was extremely rude with me and totally against me...
CLAIRE SLOPER FROM THE COMPLAINT
DEPARTMENT THREATED ME TO CALL THE AUTHORITIES BECAUSE I COMPLAINED AND I WANTED THEM TO TAKE RESPONSIBILITY OF THEIR NEGLIGENCE....
NEGLIGENCE TWICE!!!!
SHE THREATED ME BECAUSE SHE DIDN'T WANT ME TO COMPLAIN AND THIS WOMAN IS TOTALLY UNPROFESSIONAL AND RUDE!
ADRÌAN PEAKE AND JOHN CRISP THE HOSPITAL DIRECTOR ARE ACCOMPLICES OF THIS.
FOR ALL THEM IS OK TO SEND PEOPLE HOME WITH BROKEN BONES....
THIS URGENT TREATMENT CENTRE IS VERY DANGEROUS!!!!
AND THEY THREAT YOU IF YOU TRY TO COMPLAIN.....
THEY PLAY WITH PEOPLE LIFES...HORRIBLE!
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