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powfood.co.uk Recenzje 

208
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

We tried their meals for the first time and having tried quite a few others have to say these are as near to home cooked as possible in fact the Chili Con Carne was better. Not sure about their claim... Zobacz więcej

Oceniono na 5 z 5

Clean, which is the main reason I chose NUUDA. Very tasty and easy to heat up, and you can buy without getting tied into a subscription which is very rare nowadays. Would highly recommend if you need... Zobacz więcej

Oceniono na 1 z 5

I’m still waiting for my £119 order. You’ve took my money but not delivered 😤 I’ve received order confirmation via an email but a delivery date has not yet been assigned. In ‘SHOP’ it says waiting... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My family had such a delicious meal from POW last night - we ordered two chicken dishes and two veggie dishes and absolutely loved them! The teriyaki tofu and roast chicken were particular favourites,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie z dostawą do domu
  2. również w kategorii:
  3. Fitness i dietetyka
  4. Producent mrożonek
  5. Producent żywności

Napisane przez firmę

Welcome to a NUU way to eat: born from Pow Food at Home. Nourishment without compromise: no ultra-processing, no artificial additives, just honest, chef-prepared ready meals and snacks designed by nutritionists to fuel your health, energy, and goals. Whether you're eating for performance, balance, or convenience, we deliver nutrition you can trust.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

208 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(208)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 52

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Oceniono na 1 z 5

Order never arrived!

I never received my order and have been trying to contact them for over two weeks through email, their website, and instagram but receive no response.

30 stycznia 2026
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Hi Aekeana,

We’re really sorry for the experience you had. This situation absolutely doesn’t reflect our values or the level of service we strive to provide. After investigating, it appears there was a communication issue and our replies unfortunately didn’t get through, which led to a breakdown in communication, we completely understand how frustrating that must have been, especially when your order hadn’t arrived.

We’re pleased this has now been rectified and a replacement bundle has been sent to you.

We genuinely appreciate you flagging this and have reviewed our processes internally to help ensure this doesn’t happen again.
Warm regards,
Emily

Oceniono na 5 z 5

Wholesome and delicious

Wholesome and really delicious meals ! I was delighted with my first delivery. The food quality is incredibly high with really generous protein dishes and delicious, nutrient-dense accompaniments.

27 stycznia 2026
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Dear Kathryn, thank you so much for taking the time to leave such a lovely reply. We are so very glad that you enjoyed the meals! Emily

Oceniono na 4 z 5

Really good meals

Really good meals, new parents and it’s perfect in that instance.
Good customer service

Only downside I would say is in the creamer dishes the taste of Coconut is a bit overpowering

24 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

2 out of 3

1st order charged 3 times because every time I altered the dishes the site thought it was a completely new order. 1 item not available. Food tasted good. 2nd delivery was a bit scary. When I got to the bottom of the box under the insulation it looked like mouse droppings! After a couple of phone calls it was established that the plastic film had come off a meal and the black rice had spilled out.3rd delivery didn't happen.£100+ food for delivery on the Friday. I tracked its' journey up country to Deeside. Monday morning, not delivered as perishable. DPD site said contact merchant. I rang and was told someone would call me back. No - I received an email telling me a refund was on the way.I was not asked if I still wanted the order? Customer service a bit lacking. Office says opening times but no one replies on the chat box. I had to make other arrangements for a food delivery. 2 out of 3 isn't good I'm afraid.

12 grudnia 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Dear Pat,
Thank you for taking the time to share your feedback with us. We felt it was important to respond today as your experience truly matters to us.
Firstly, thank you for your kind comments about the food. Our chefs are passionate about the meals they create so it means a great deal to hear that this was reflected in your experience.
We’re very sorry that the ordering process was confusing. Creating a simple, stress-free journey for our customers is extremely important to us, and we will be reviewing this carefully to understand where improvements can be made.
Regarding your concern, we can assure you that a hygiene issue such as a mouse dropping would never be present in our operation. That said, we understand how upsetting it must have been to see something unexpected and on rare occasions a small corner of film may come away from a meal box. We appreciate you raising this so we can continue to be vigilant.
Unfortunately, while we do pay a premium for our deliveries, we don’t have direct control over DPD’s service, and we completely understand how frustrating this can be.
I can also see that a full refund has already been processed.
Please accept our sincere apologies for your experience. We truly appreciate your feedback and are committed to learning from it as we strive to improve every single day.
Warm regards,
Ali Warburton
Founder

Oceniono na 5 z 5

NUUDA is a great company to use!

I have been heavily researching healthy food prep companies to find the best company to use and I ended up using brands such as Simmer and Frive - both of which were awful services to use. Poor packaging, damaged meals, missing meals, poor customer service and then having to wait extended periods for a refund for the missing/damaged meals. I also noticed that their food was fairly bland, and to counteract that they would use a lot of spices to add some taste to their food, meaning every single meal is just incredibly spicy for no reason. I'd had enough and started to again research for other companies, dreading that I may have to go back to the old way of doing things and sourcing my own ingredients and cooking at home again.

I then found Nuuda and what a refreshing change it has been! I found the packaging to be very good, protecting the meals adequately from any damage during the courier delivery. The meals are very good, nutritious and tasty, and I look forward to eating my Nuuda evening meal. My partner, a vegetarian, has also been enjoying the Nuuda vegan meals and is going to be using the vegan box going forwards. It is such a difference from previous companies I have used, and it has been a very good experience. I am so happy that I have been able to find a company that actually delivers what they publish on their website. The best meal for me so far has been the fish pie - oh my god what a great tasting meal that is!

Please do not change as a company, because things are just right as they are now!

EDIT: I recently had 2 missing meals, and after some communication with the company they replaced the missing meals with a next day courier along with some brownie treats to make up for the inconvenience. Was really happy with the customer service shown when the supply service went wrong on that occasion.

12 listopada 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Dear Richard,

Thank you so much for taking the time to leave such a reply! We are absolutely thrilled that NUUDA has been a refreshing change for you after your past experiences.

We are so glad you are looking forward to your meals and that your partner is enjoying the vegan options too, this is exactly what we aim for, catering to different preferences while delivering on functional nutrition, quality, deliciousness and convenience. We apologise for the hiccup mentioned above but are glad our customer service team could quickly resolve your missing meals and sweeten the deal with some brownies!

We promise to keep working hard to deliver exactly what we promise. Thank you for choosing us!

Emily, Co founder

Oceniono na 1 z 5

Spent over £500 on a 3 week order that never arrived

I enjoyed the week reset programme so ordered a 21 day gut health programme on 17 October for delivery on 21 October. It didn't arrive. When I chased I was offered an apology and 24 or 28 October for a replacement slot. I chose Tuesday 28 October. It didn't arrive. I can see on my Shop tracker nothing has been shipped and there's no estimated date of arrival. I have received no part of a 3 week order. Nor have I received any refund.

28 października 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Dear Sinead,

Thank you for your kind words about our Week Reset programme, and we really are truly sorry for the disappointment around your 21-day Gut Health order and the missed delivery windows, as well as the confusion with the tracking.
As discussed with you directly, we’ve explained why, and processed a full refund to your original payment method. We’re a small team, but that’s no excuse, your feedback matters, and we’ve already updated our internal processes to prevent this happening again, including tighter capacity checks, earlier customer notifications, and improved tracking updates.
If you’d be open to it, we’d love the chance to make this right on a future order.

Thank you again for your feedback and for giving us the opportunity to improve.

Ali and Emily, Founders

Oceniono na 4 z 5

I was surprised how good were the…

I was surprised how good were the meals, I think I wasn't expecting that level of quality from frozen meals. Highly recommend the brand :)
The only comment would be that they add a bit more variety and protein or grains to make the meals even more filling but, still they are great!

6 października 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely fresh great tasting quality food…

Lovely fresh great tasting quality food on the go. Perfect when I haven’t got time or supplies to cook a meal but still want something home cooked and tasty which is full of goodness. Have used for a number of years and always great food and service. Would highly recommend

7 października 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Thank you so much, Faith! This is incredibly heartwarming to hear :)

Oceniono na 5 z 5

Delicious and Healthy Food

Delicious and Healthy Food.

Incredibly convenient for quick and easy healthy eating. Well-packaged and easy to cook. 10/10 for quality!

14 października 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Thanks so much, Adam! We're so glad you've enjoyed them.

Oceniono na 5 z 5

Wow, what truly fantastic meals!

Wow! The meals taste incredible, with such a busy working lifestyle I find that I neglect making time for eating well and these meals have effortlessly slotted into my life! Not to mention how amazing they taste! Highly recommend

1 października 2025
Opinia niezależna
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

Thank you so much, Christine - your feedback and support mean so much to our team!

Oceniono na 5 z 5

Nothing is too much trouble!

Nothing is too much trouble!
Customer service is as good as it gets and the food is fabulous!

8 września 2025
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

We're so glad that you have had a great experience with us, this is exactly what we work and aim to do - and also that you enjoyed the meals! Thank you very much Vanessa :)

Oceniono na 5 z 5

I’m recuperating at home and found the…

I’m recuperating at home and found the soups really delicious. As they’re the only food I’m allowed to eat at the moment it’s important that they’re full of flavour (they are)

28 sierpnia 2025
Logo powfood.co.uk

Odpowiedź od powfood.co.uk

We are so glad that you enjoyed our soups Carol, they are incredibly nourishing and the perfect thing to help support your healing process!

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