I've used this company on and off for over 10 years. They are fast, reliable, cheaper than Royal Mail and easy to reach by phone. Never had a priblem with them.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company is no longer operational. The website says that they can't take your order online, but to phone them to place it. The phone isn't answered and it goes to answering machine. The telep... Zobacz więcej
We have used Pharos for several years now and virtually never have any problems. On the rare occasions that things don't go like clockwork (mostly due to customers mistakes or demands) we love the fac... Zobacz więcej
Reakcja na opinię
My grand daughter and her partner have just purchased their first house: lovely but short on pictures. She's a teacher so I bought them a print of Elizabeth Forbes' 'School is Out' and had it fram... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Online parcel delivery company using the world's biggest carriers at wholesale prices. Perfect for sending documents, packets and parcels from the UK to anywhere in the world. Our express service can get a document on a desk in many countries within 24 hours. For a really great economical service our standard service with one easy price to most of Europe cannot be beaten. Full tracking as standard. Friendly and helpful advice who answer the phone.
Dane kontaktowe
40 George Street, PH15JL, PERTH
- 08456 478 479
- info@pharosparcel.co.uk
- pharosparcel.com
3,7
Średnia
154 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent company!
I bought my parcels to be delivered in Spain and they only took 3 days! Amazing, great service! I will use it again.
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
That's great Maria,
Thank you so much for taking the time to leave a review.
With Kindest Regards,
Fiona
Very happy customer so far
I have sent a lot of parcels with parcel force before I was told about Pharos Parcels.
Their website is so easy to use and all parcels are collected on time and delivered safety on time .
They are also incredibly cheap and great value
Would recommend them to anyone
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Thank you Andrew,
Obviously price is paramount but hopefully service is good as well.
Thank you for your recommendation on our parcel service.
Fiona
Pharos Parcel
Odpowiedź od Pharosparcel
Dear Ann,
Thank you for your kind words.
Hope you will mark us in your favourites box
Fiona
Damaged Parcels
I have been using Pharos since I opened my eBay account earlier this year.
2 of the parcels I have sent, collected by UPS, have arrived at their destination completely smashed and damaged. One parcel, a synthesiser, was in a metal flightcase! It had done three world tours with me in the case and survived without a scratch, give it to UPS and one delivery later it's in pieces. They must have tried really hard to break it. Similar with the second parcel although that was in a cardboard box.
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Dear Simon,
I am really sorry to hear this.
I have tried to find out some information regarding this shipment.
Was this delivered to you on Tuesday this week please?
Have you reported this damage to us at all?
You can contact us on info@pharosparcel.co.uk
We can certainly look into this for you.
Fiona McLellan
Pharos Parcel Ltd.
Good value for odd shaped parcels.
Sent a fishing rod in a 2 metre tube via this company, they where the only ones that had a sensible price. Pick up is an all day slot though.
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Thanks Scott,
Yes we love to improve this, however this carrier has plans to introduce a more user friendly collection service.
Hopefully pretty soon.
Fiona
Ssmashed belongins
Apart of losing one suitcase that was missing for one month everthing i had inside was destroyed like a screen computer or a laptop, the cases arrived almost open because of the damage
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Dear David,
I am really sorry you have had such a bad experience. I remember this incident, we do recommend that you do not send a suitcase on it's own that they must be enclosed in a box. This is because the labels can come off them and they get lost, any lost items are sent to an overgoods department in Germany and do experience additonal handling.
We did do everything we could for you to find your suitcase for you.
I apologise for the negative experience you have had this time.
parcel shipment.
Box shipped from Mold - Mallorca.
First class service from start to finish.
Cant wait to use again!
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Thank you John for leaving us a lovely review.
Fiona
P effects to Spain
This is the second time we have used Pharosparcel and would highly recommend the to anybody. the whole process is easy and simple to understand. The service is exceptional, fast user-friendly what more can i say
Thanks
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Dear Madeleine,
Thank you for leaving a review for our parcel delivery service.
We are delighted you enjoying using us for your shipping and thank you for recommending us to your friends.
We get a lot of our new business from personal recommendations.
Have a great weekend
Fiona
Excellent service
Picked up on the Friday then delivered Monday morning was cheapest price I could find I was very happy as was the recipient of parcel. I will be using them again plenty of updates and info on location of parcel from leaving my property to recipients property
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
This is great Matt,
Thank you so much for leaving us a review we take on board all comments good and bad to try and improve our service as much as we can.
With Kind Regards,
Fiona
Amazing service! Fast and cheap!
Would definitely use Pharos again. I live in Spain now since moving from the uk and have lots of things that I send over and always use Pharos they are great.
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Dear Jo,
Thank you for your review.
We have a lot a people in Spain that use us.
It is a great service for the price.
With Kind Regards,
Fiona
Did what they said they would - what can i say. Good service!
Had no problems - good service!
6 kwietnia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Thank you David.
Fiona
Pharos Parcel Ltd
Odpowiedź od Pharosparcel
Dear Anna,
I am sorry to hear this, I know we are in the process of trying to find them for you.
If a box goes missing it can be because the label has come off and we instigate a tracer for them straight away.
Usually our carrier UPS are very good at finding lost boxes but we need more information than just brown box.
We have asked you to give us a rough list of what was in the boxes which will help us to find them for you.
As soon as we have this we can then ask UPS to search in their overgoods department for your belongings.
We hope to hear from you soon.
Fiona
Eficácia e Compromisso!!!
Utilizei a companhia pela primeira vez há uns dias, fiquei muito satisfeita, recomendo...
22 stycznia 2016
Opinia niezależna
Odpowiedź od Pharosparcel
Muito obrigado por nos deixar um comentário.
É muito gentil de sua parte.
Fiona
Odpowiedź od Pharosparcel
Dear Janet,
Thank you for taking the time to leave a review about us.
We hope you will continue to use us for many years to come.
With Kind Regards,
Fiona
Great service
My parcel was a 30kg one, but doesn't matter about the weigth (same price 10 to 30!)
They came day after to collect it and it arrived on time.
27 grudnia 2015
Opinia niezależna
Odpowiedź od Pharosparcel
Dear Lydia,
Thank you for your review.
I'm glad we got your parcel to you quickly.
Fiona McLellan
Fantastic
So efficient and safe. Parcel was undamaged, will Deffinatley be using you again. Thankyou
17 grudnia 2015
Opinia niezależna
Odpowiedź od Pharosparcel
Dear Tracy,
Thank you for taking the time to leave us a review.
It is appreciate by all of us here at Pharos
Fiona McLellan
Odpowiedź od Pharosparcel
Thank you Muj,
Have a great Christmas.
Fiona McLellan
Odpowiedź od Pharosparcel
Dear Maria,
Thank you for leaving your opinion of our service.
It is much appreciated.
With warm wishes,
Fiona McLellan
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