PetsPyjamas Recenzje 

1244
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could give zero stars I would! In January 2026 I made a hotel reservation through PetsPyjamas for my wife and I and our Border Terrier, paid for in full on booking On 29th June, at just a fe... Zobacz więcej

Oceniono na 2 z 5

Used Pets Pyjamas to book Cragwood House Hotel in the Lake District. I expected a fantastic dog friendly stay, but recieved the opposite. The rooms are not dog friendly. There's no sound proofing on t... Zobacz więcej

Oceniono na 5 z 5

Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(1244)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Rang for a very last minute deal

Rang for a very last minute deal. The concierge, Alison Reynolds, was very patient and informative. She called me back within agreed timescales after a query. Most helpful

31 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Hampshire Feb break

This is my second booking, the previous being a Christmas package. Joanne has been extremely efficient and helpful, with prompt updates on availability and package offers. Thank you, we're all looking forward to our stay next week, and are very happy with the deal offered.

30 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Great service

Great service
Very prompt and efficient at sorting out my needs .
Looking forward to a fantastic holiday.
All down to Paul Jackson many thanks x

30 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Joanne was so helpful in making my…

Joanne was so helpful in making my booking as it was a bit more confusing than the booking form would allow. Great service.

29 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Coupens

Tried online to book an holiday in Northumberland everything fine till I had to enter coupen kept saying invalid I then rang the no given and a absolutely lovely helpful women called Donna sorted it rang me back and went through it while I was online excellent service and professional.

29 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Great Service from PetsPyjamas

I booked three separate dog friendly hotels to stay three consecutive months and thanks to Donna all went smoothly. I would highly recommend PetsPyjamas to all dog loving people.

27 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Zahraa organised our trip to Liverpool…

Zahraa organised our trip to Liverpool as needed somewhere to stay for my daughter’s graduation , wanted a spar hotel which allowed our 2 chihuahuas . The hotel found fitted the bill & the location is perfect.

19 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

PET Pj's Mini Break

We have used pet pj's a few times now and have found them so helpful. Today for the first time we had some difficuly with booking a mini break. JOANNE was excellant and very patient in trying to solve the problem. Thank you.

28 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Great Service

I really felt that Zahraa went above and beyond with my booking. I came back several times with queries and each time, she promptly found the answers for me. Delightfully friendly on the phone too.
I like the wonderful range of pet friendly hotels that Pets Pyjamas offer and they really can't be beaten on price!

26 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Easy to contact and book with Pets…

Easy to contact and book with Pets Pyjamas. I had my questions answered and booking was simple.
I'm very much looking forward to my weekend away with my dog in February

21 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Really excellent attention and service…

Really excellent attention and service by Allison. Would highly recommend dog owners to stop here first before trying to plan your holiday with your furry child

24 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Super efficient!

Alison was really helpful and friendly, very quick at responding and made tge whole booking experience simple. Would definitely recommend.

24 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 4 z 5

Really helpful and friendly

Really helpful and friendly
Will definitely use again

24 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Great service

Alison Reynolds was so helpful when I had questions about our booking she phoned the venue found out the answers and contact me straight back. Everything was done with there and then on the phone now just looking forward to our trip.

24 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Alison and Paul helped with our…

Alison and Paul helped with our booking, looking forward to our stay being as impressive as the easy booking service and from first impressions the people at the hotel are most welcoming! Many thanks

24 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Its good and like it says Dogs always…

Its good and like it says Dogs always welcome

21 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 4 z 5

First time using petspyjamas,impressed.

First time using petspyjamas and was impressed with discounts made for 3 night stay at a Yorkshire hotel. Infact after receiving a favourable quote I received a further £25 discount from Ashley at petspyjamas that result in the total stay being £200 cheaper that hotel website.
Sadly getting fed up of too many follow up promotional emails since I made the booking.

16 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

Impeccable Customer Care

This was my first time using Pets Pajamas and I couldn’t fault the service at all . Was easy to navigate the website and the customer service was impeccable especially from Paul Jackson who was so helpful and prompt . Will definitely be using this again to book a break away with my fur baby !

23 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Oceniono na 5 z 5

Helpful and obliging

Just booked 2 stays for June in the Borders, queries answered promptly and efficiently by Zahra.
Very helpful.
This will be our second experience with PetsPyjamas, the first was in Yorkshire last year which was exemplary.

23 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Oceniono na 5 z 5

My first booking and will not be my…

My first booking and will not be my last as impressed by the service. I had speedy updates from Joanne letting me know when the booking was received, confirmed and detailed information. Being able to book with no additional charge for my dog is a plus, great value as better than the price on usual sites.

22 stycznia 2024
Opinia niezależna
Logo PetsPyjamas

Odpowiedź od PetsPyjamas

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

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