If I could give zero stars I would! In January 2026 I made a hotel reservation through PetsPyjamas for my wife and I and our Border Terrier, paid for in full on booking On 29th June, at just a fe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Used Pets Pyjamas to book Cragwood House Hotel in the Lake District. I expected a fantastic dog friendly stay, but recieved the opposite. The rooms are not dog friendly. There's no sound proofing on t... Zobacz więcej
Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... Zobacz więcej
Reakcja na opinię
Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
Dane kontaktowe
81 Leonard Street, EC2A 4QS, London, Zjednoczone Królestwo
- 0203 642 3161
- support@petspyjamas.com
- petspyjamas.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rang for a very last minute deal
Rang for a very last minute deal. The concierge, Alison Reynolds, was very patient and informative. She called me back within agreed timescales after a query. Most helpful

Odpowiedź od PetsPyjamas
Hampshire Feb break
This is my second booking, the previous being a Christmas package. Joanne has been extremely efficient and helpful, with prompt updates on availability and package offers. Thank you, we're all looking forward to our stay next week, and are very happy with the deal offered.

Odpowiedź od PetsPyjamas
Great service
Great service
Very prompt and efficient at sorting out my needs .
Looking forward to a fantastic holiday.
All down to Paul Jackson many thanks x

Odpowiedź od PetsPyjamas
Joanne was so helpful in making my…
Joanne was so helpful in making my booking as it was a bit more confusing than the booking form would allow. Great service.

Odpowiedź od PetsPyjamas
Coupens
Tried online to book an holiday in Northumberland everything fine till I had to enter coupen kept saying invalid I then rang the no given and a absolutely lovely helpful women called Donna sorted it rang me back and went through it while I was online excellent service and professional.

Odpowiedź od PetsPyjamas
Great Service from PetsPyjamas
I booked three separate dog friendly hotels to stay three consecutive months and thanks to Donna all went smoothly. I would highly recommend PetsPyjamas to all dog loving people.

Odpowiedź od PetsPyjamas
Zahraa organised our trip to Liverpool…
Zahraa organised our trip to Liverpool as needed somewhere to stay for my daughter’s graduation , wanted a spar hotel which allowed our 2 chihuahuas . The hotel found fitted the bill & the location is perfect.

Odpowiedź od PetsPyjamas
PET Pj's Mini Break
We have used pet pj's a few times now and have found them so helpful. Today for the first time we had some difficuly with booking a mini break. JOANNE was excellant and very patient in trying to solve the problem. Thank you.

Odpowiedź od PetsPyjamas
Great Service
I really felt that Zahraa went above and beyond with my booking. I came back several times with queries and each time, she promptly found the answers for me. Delightfully friendly on the phone too.
I like the wonderful range of pet friendly hotels that Pets Pyjamas offer and they really can't be beaten on price!

Odpowiedź od PetsPyjamas
Easy to contact and book with Pets…
Easy to contact and book with Pets Pyjamas. I had my questions answered and booking was simple.
I'm very much looking forward to my weekend away with my dog in February

Odpowiedź od PetsPyjamas
Really excellent attention and service…
Really excellent attention and service by Allison. Would highly recommend dog owners to stop here first before trying to plan your holiday with your furry child

Odpowiedź od PetsPyjamas
Super efficient!
Alison was really helpful and friendly, very quick at responding and made tge whole booking experience simple. Would definitely recommend.

Odpowiedź od PetsPyjamas
Really helpful and friendly
Really helpful and friendly
Will definitely use again

Odpowiedź od PetsPyjamas
Great service
Alison Reynolds was so helpful when I had questions about our booking she phoned the venue found out the answers and contact me straight back. Everything was done with there and then on the phone now just looking forward to our trip.

Odpowiedź od PetsPyjamas
Alison and Paul helped with our…
Alison and Paul helped with our booking, looking forward to our stay being as impressive as the easy booking service and from first impressions the people at the hotel are most welcoming! Many thanks

Odpowiedź od PetsPyjamas
Its good and like it says Dogs always…
Its good and like it says Dogs always welcome

Odpowiedź od PetsPyjamas
First time using petspyjamas,impressed.
First time using petspyjamas and was impressed with discounts made for 3 night stay at a Yorkshire hotel. Infact after receiving a favourable quote I received a further £25 discount from Ashley at petspyjamas that result in the total stay being £200 cheaper that hotel website.
Sadly getting fed up of too many follow up promotional emails since I made the booking.

Odpowiedź od PetsPyjamas
Impeccable Customer Care
This was my first time using Pets Pajamas and I couldn’t fault the service at all . Was easy to navigate the website and the customer service was impeccable especially from Paul Jackson who was so helpful and prompt . Will definitely be using this again to book a break away with my fur baby !

Odpowiedź od PetsPyjamas
Helpful and obliging
Just booked 2 stays for June in the Borders, queries answered promptly and efficiently by Zahra.
Very helpful.
This will be our second experience with PetsPyjamas, the first was in Yorkshire last year which was exemplary.

Odpowiedź od PetsPyjamas
My first booking and will not be my…
My first booking and will not be my last as impressed by the service. I had speedy updates from Joanne letting me know when the booking was received, confirmed and detailed information. Being able to book with no additional charge for my dog is a plus, great value as better than the price on usual sites.

Odpowiedź od PetsPyjamas
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







