My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Zobacz więcej
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Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Zobacz więcej
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Fast delivery every time. If ordered on a Monday it arrives Wednesday morning to Rangiora. Excellent prices and discounts through autodelivery. Wide range of products.
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Napisane przez firmę
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Dane kontaktowe
40 Jomac Place, 1026, Auckland, Nowa Zelandia
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
Great service, prompt delivery and good value for money.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Gary,
Thank you so much for the wonderful feedback. We're thrilled to hear you're happy with our prompt delivery and exceptional value, and we truly appreciate you taking the time to share your kind words. We can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great place to go for my cat.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora M Andrew,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to be seeing you and your feline friend, and we truly appreciate your kind words. We look forward to continuing to provide exceptional service for your cat's needs. 🐱
Ngā Mihi
The Petdirect Team
One happy cat!
My elderly cat loves the thermal mat so because she is happy I am happy!
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Josie-Rose!
What a wonderful review! We're thrilled that your elderly cat is enjoying her thermal mat and that it's bringing her comfort and joy. Thank you so much for choosing Petdirect to see you and your furry friend! 🐱
Ngā Mihi The Petdirect Team
Great service
Buying online was really easy and delivery was super fast! So was a great experience 🙂
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Leanne,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ feedback! We're thrilled that your online shopping experience was seamless and that your order arrived quickly. Your kind words make our day! 🐾
Ngā Mihi
The Petdirect Team
My go to cat food supplier
My go to cat food supplier. Fast, reliable and well priced.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Louise,
What a wonderful review, thank you for the kind words! We're so thrilled that you've chosen Petdirect as your trusted cat food supplier and that our fast delivery, reliable service and excellent pricing keep you coming back. Your support means everything to us! 🐱
Ngā Mihi
The Petdirect Team
Priest are easy to order on line and my…
Priest are easy to order on line and my purchase always comes the next day, great service
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Marion,
Thank you so much for your wonderful feedback! We're thrilled to hear that ordering from Petdirect is seamless for you and that you're loving our quick delivery. Your kind words truly make our day, and we can't wait to keep seeing you and your furry friends soon! 🐾
Ngā Mihi
The Petdirect Team
Very fast delivery overnight even being…
Very fast delivery overnight even being rural and great pricing
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Kayla,
Thank you so much for the wonderful feedback! We're thrilled that we could get your order to you overnight, even in a rural area, and that our pricing hit the mark. We really appreciate seeing you choose Petdirect and we can't wait to help you care for your furry friends again soon! 🐾
Ngā Mihi
The Petdirect Team
Great service
I have been using petdirect for a while now as my old cat needs vet recommended food. Great service and customer care and super fast delivery 👍
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Marilyn,
Thank you so much for your wonderful feedback! We're thrilled to hear you're having such a fantastic experience seeing you and your cat. We're so grateful you chose Petdirect for your kitty's dietary needs, and we'll keep working hard to maintain that excellent service and speedy delivery you've come to expect! 🐱
Ngā Mihi
The Petdirect Team
Amazing customer service fast delivery
Amazing customer service fast delivery. This is my go to shop for my family
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Rachael,
What wonderful feedback, we're so grateful to be your trusted choice for your family's furry friends! We're thrilled that our speedy delivery and fantastic team have impressed you, and we can't wait to see you again soon. 🐾
Ngā Mihi
The Petdirect Team
I ordered a water fountain for my cats
I ordered a water fountain for my cats, but got a phone call to say the one I ordered was out of stock. They offered a refund, or to send me some similar models I could order instead. I chose a model that was a bit higher spec and higher price, and they sent it straight away at no extra cost. Great service! Would highly recommend:)
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Pieta,
Thank you so much for the fantastic review! 🐱 We're thrilled we could find the purr-fect solution for your furry friends, and we really appreciate your flexibility when the original fountain was out of stock. It's wonderful that you're happy with the upgraded model, and we love seeing customers get exactly what their cats deserve! 💧😊
Ngā Mihi
The Petdirect Team
Petdirect ticks all the boxes
Petdirect ticks all the boxes, quality products at reasonable prices, fast efficient service plus customer satisfaction guaranteed. Thanks to the Team at Petdirect.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Lorax,
What a wonderful review, and we're so grateful for your kind words! It's fantastic to hear that we're ticking all the boxes for you - from our quality products and competitive pricing to our speedy service. We're thrilled to be seeing you and look forward to continuing to support your furry friends for years to come! 🐾
Ngā Mihi
The Petdirect Team
Always order the dog rolls and other…
Always order the dog rolls and other items for delivery and the products pricing and service is excellent
Order arrives in good time no delays and the delivery is so convenient
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Karina,
What wonderful feedback, thank you for taking the time to share! We're thrilled that our speedy delivery and convenient service keeps your furry mate happy with those delicious dog rolls. Your loyalty means the world to us, and we look forward to seeing you again soon! 🐕
Ngā Mihi
The Petdirect Team
Price was great an variety...surprised…
Price was great an variety...surprised how fast it was delivered an the packing was well done
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Jillian
Thank you so much for the wonderful review! We're thrilled you were impressed with our speedy delivery, excellent packing, and fantastic range of products at great prices. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Very happy
Super fast delivery even though I’m rural, great prices too.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Carey,
Thanks so much for the wonderful review! We're stoked to hear you're getting super speedy deliveries out your way, and that our pricing is hitting the spot. We really appreciate your kind words and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Found what I needed
Found what I needed, ordered it and it was delivered promptly. All good.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Steve,
Thank you for the brilliant review! We're delighted you found exactly what you were looking for and that your delivery was speedy. We appreciate your support and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
My 18yr old arthritic cat was diagnosed…
My 18yr old arthritic cat was diagnosed with CKD. Petdirect’s pricing was extremely competitive with excellent service and quick delivery for a specialty diet.
I like getting Airpoints too.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Genevieve,
Thank you so much for the wonderful feedback! We're thrilled we could support your senior cat's health needs with competitive pricing, speedy delivery, and that specialty diet. It's fantastic that you're enjoying those Airpoints rewards too! We really appreciate seeing you and your furry friend. 🐱
Ngā Mihi
The Petdirect Team
My Beau Cat & Dog Bone & Joint Supplement
Great service and product worked as it said for our Dog and have noticed much improvement in mobility
21 lipca 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Rachelle,
Thanks so much for the wonderful feedback! We're thrilled to hear that your dog is experiencing improved mobility with the Beau Cat & Dog Bone & Joint Supplement, and we're delighted our service has been helpful in seeing you and your furry friend. 🐕
Ngā Mihi
The Petdirect Team
Ezydog thermal vests
Ezydog thermal vests in the right size and were on special, dispatched same day and arrived next working day. Thermal coats were good fit and wellmade - the dogs look very smart in them.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora John,
What a wonderful review, thank you so much! We're thrilled the thermal vests arrived quickly and that your pups are looking absolutely dapper in their new Ezydog coats. We appreciate your fantastic feedback and hope to see you again soon! 🐕🐾
Ngā Mihi
The Petdirect Team
First time buying
Ordering online was quick and easy. Product range is good. Delivery was fast.
31 lipca 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora Brigid
Thank you so much for the wonderful review! We're thrilled that your first experience with Petdirect was smooth and speedy, and that you found what you were looking for. 🐾 We can't wait to see you again!
Ngā Mihi
The Petdirect Team
Competitive pricing with free delivery…
Competitive pricing with free delivery for the products we ordered. Very fast delivery of the order. We are a repeat customer and will definitely be using them again.
30 lipca 2026
Opinia niezależna
Odpowiedź od Petdirect
Kia ora John M
Kia ora for the wonderful review and for being a loyal customer. We're thrilled to hear that you're delighted with our competitive pricing, speedy delivery, and free shipping. It's fantastic to have fantastic customers like you choosing Petdirect time and again, and we can't wait to see you on your next order. 🐾
Ngā Mihi
The Petdirect Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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