PestControl.co.uk Recenzje 

128
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. After my initial phone call, Liam came out the next morning. Dealt with our wasps nest very swiftly. Would definitely use again if we have another pest problem !

Oceniono na 5 z 5

Excellent service. Within an hour of my initial phone call I received confirmation that someone would be out to treat the wasp nest at my mom’s house within 24 hours. He arrived on time, was very... Zobacz więcej

Oceniono na 4 z 5

Quick response and a friendly. helpful attitude. Charlie needed to return to finish the job, but that was easily arranged and effective.

Oceniono na 5 z 5

David was extremely efficient and helpful. He came 3 times to our house- first time to set 🐀 traps, 2nd and 3rd times to re-bait several places that needed more. He kept us well informed before and a... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi domowe

Napisane przez firmę

Pest Control Services for Businesses and Homes Throughout the UK. We are Local Experts with Affordable Prices.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 78

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Oceniono na 5 z 5

Mice

Thankyou Dominic Wrack for all your help and support.
Dominic was so helpful , Polite , friendly and professional , and I feel went above and beyond to sort my problem.
He listened and reassured me throughout the process .

24 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Overpriced

Overpriced
Work completed by another reputable company for over half the price
Yes correct company estimates given by LEE1269 on 5/1/26 quotes recieved

23 grudnia 2025
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Thanks for coming back to me. I have found your details and spoken with our local technician concerning the quotation for woodworm treatment to your loft.

We are usually up to 50% more competitive than other nationwide companies, so to have found a company half our price is very unusual and I can understand why you feel aggrieved, however we could not operate our business at those prices.

Thanks again for coming back to me. We take all feedback seriously.


Hi Rachel.

Can you confirm you are reviewing the correct company as I can’t see your details on our system. Whilst we occasionally drop the ball, this doesn’t sound like us?

We are PestControl.co.uk.

Many thanks

James

Oceniono na 5 z 5

Had a big problem with bedbugs and been…

Had a big problem with bedbugs and been failed by several other pest controllers, and
pestcontrol.co.uk have been totally different with a comprehensive, knowledgeable and supportive approach the problem is now under control.

10 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Service was provided as agreed

Service was provided as agreed, all visits on time and rat treatment was successful. Jay was very polite and helpful. Full information was given about most suitable treatment as we have a cat, and grandchildren visiting shortly.

18 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

From the initial contact

From the initial contact, I found the service to be highly professional and knowledgeable giving good and factual advice. I highly recommend Pest Control for all you services.

20 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great and efficient service

I needed some last minute support for a vulnerable client, and Reece was really responsive and efficient. The process from enquiry to completion was seamless and would recommend.

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

How to get rid of bed bugs- use Environ pest control

I have recently had an awful experience with bed bugs. I used Environ to support with getting rid of them. The office team are great always helpful and nothing to much trouble. Darren who is the technician who came to our flat again very knowledgeable, personable and I have absolute faith that he is doing all he can to eradicate these horrible creatures. I would not hesitate in recommending Environ to help with a bed bug problem.

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

Resolved: Absolutely Terrible Service by Kyle -Rude, Rushed, and Overpriced

I booked this company for a preventive bed bug spray in a new house before moving in, since I had issues in my previous flat. What I got instead was the most unprofessional and rude experience I’ve ever had.

The technician - Kyle told me he’d arrive “within an hour.” I got there within the hour, he wasn’t there. If he’d just given me an actual time, I would’ve sorted my suitcase from the locker in advance like I’d planned. Instead, I ended up rushing, and while I was away for literally 15 minutes, he rushed through the whole spray in those 15 minutes. Then he rang me, rude as anything, asking me where he was and basically telling me he’s “very busy.”

When I tried speaking to him afterwards, even politely asking if maybe he’d had a rough day, he cut me off saying, “No, I did not have a rough day. I’ve gone way above and beyond what I usually do for customers.” Said it in the most arrogant, dismissive way possible. Above and beyond? He sprayed for 20 minutes, was rude, and then acted like I should be grateful.

To top it off, he is upset that we spoke multiple times over the phone
One of those was me calling him to ask when he’d actually show up. I’d already explained clearly that I needed to be there before him, but he couldn’t care less.

And of course, I still got charged the full price. If this was just a quick preventive spray and not a full-on infestation treatment, the cost should’ve reflected that. Instead, I paid full for a rushed job and got attitude thrown at me for free.

Edit:17.09.2025 After raising my concerns, the company did refund me in full, which I appreciate. That said, I stand by my review of the service I received on the day, but I do acknowledge they refunded me afterwards.

4 września 2025
Opinia niezależna
Oceniono na 1 z 5

So bad

So bad. Would give zero stars if I could. Phoned Imran, he said he’d send me a message with an ETA, but that he’d get to us late afternoon / early evening. Had to call again as hadn’t heard anything by around 6pm. He was really unprofessional on the phone, sounded high to be honest, with people laughing in the background, and told me he was still an hours drive away and had 2 more customers to see before me. Pretty sure he just wouldn’t have bothered turning up.

How people run businesses like this is beyond me. Told him not to bother and have now found a professional who can come tomorrow.

Edited after reply - you need to get your outbound calls recorded asap as Imran really let your company down in the way he spoke to me yesterday. Glad I found a competitor of yours who was very professional and has resolved the issue today. I hope you choose better technicians in future who know how to speak to customers and don’t come across like a sulky teenager / rude boy. It’s so embarrassing for you.

25 czerwca 2025
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Hi Emma

Thank you leaving your review last night and apologies in advance for the long reply.

We do investigate ALL reviews that aren't 5 stars, to learn from any mistakes and see if we can change or improve our service.

I can see you first called yesterday afternoon at 1.27pm, for help dealing with some bumble bees in the garden, and asked about availability.

Having taken your details, our technician advised that he could "hopefully come today, sometime late afternoon, early evening and that he would call you when he is on his way with an ETA".

We do not allow our technicians to give times (other than first call in the morning). This is because it's already hard juggling jobs, and we often don't know what we'll find when we arrive. Some jobs that might take 15 minutes end up taking an hour, and vice versa, so it is impossible to give accurate times and can lead to disappointment if we try.

When you hadn't heard from our technician, understandably you called again at 5.16pm, and as our technician didn't pick up, the call was answered by our call centre, who said they would pass your message to our technician, who normally responds in 20 minutes.

We don't have a copy of the call recording when our technician called you back shortly after (our system currently only records incoming calls), but you confirm he advised he still had 2 jobs to complete, and was an hours drive away.

Our systems confirm he was still at a customer's property in Northampton when he called you back. Ideally he would have found somewhere quiet to call you back, but any background noise / laughter was from within the customer's property.

Our technician does in fact live in the same MK43 Bedford postcode as you (which was almost certainly why he said he could squeeze you in), so you were to be his last job of the day.

He finished 1 job in Northampton at 5.58pm, then a job in Buckingham, MK18 at 6.56pm, and then would have driven to you, which is very near his home.

As we don't have a copy of the call recording, I don't know how the phone call turned from you asking if he was still coming, to ending up not believing he was still coming and was on drugs. I'm sorry that was the impression you picked up, but I can assure you our technician would have made it to you by 7.45pm.

Thank you again for letting us know about your experience. We know how important it is to manage customer expectations on timing, and we failed on this occasion. We know it's frustrating and will continue to work to prevent this from happening again.

Many thanks

James

Oceniono na 5 z 5

Knowledgeable, professional and curious

Recently had to call this company out. Leo from the Nottingham branch was great.

He explained everything, was knowledgeable, professional and 'professionally curious' to not just react to the issue but prevent it happening again.

20 stycznia 2025
Opinia niezależna

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