PestControl.co.uk Recenzje 

128
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. After my initial phone call, Liam came out the next morning. Dealt with our wasps nest very swiftly. Would definitely use again if we have another pest problem !

Oceniono na 5 z 5

Excellent service. Within an hour of my initial phone call I received confirmation that someone would be out to treat the wasp nest at my mom’s house within 24 hours. He arrived on time, was very... Zobacz więcej

Oceniono na 4 z 5

Quick response and a friendly. helpful attitude. Charlie needed to return to finish the job, but that was easily arranged and effective.

Oceniono na 5 z 5

David was extremely efficient and helpful. He came 3 times to our house- first time to set 🐀 traps, 2nd and 3rd times to re-bait several places that needed more. He kept us well informed before and a... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi domowe

Napisane przez firmę

Pest Control Services for Businesses and Homes Throughout the UK. We are Local Experts with Affordable Prices.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 78

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Oceniono na 1 z 5

Made an appointment, they never turned up!!!

I’m not one to leave negative reviews, this has left me so disappointed!!
I made an appointment with the Peterborough branch. The appointment couldn’t come soon enough as we have a rat problem, but here I am now left looking for quotes yet again from other companies!!
Charlie (I believe) was due at 9am. At 9.20 I called the main office to see what was going on. Charlie called me…..he’s had a problem with his van all weekend and wasn’t coming!?! He just went silent on the phone. On asking if he would like to rearrange the day, he responded with ‘I dunno when it’ll be fixed’
Extremely unprofessional in my opinion on that side of things, if you know the transport you are using isn’t available, surely phone ahead and cancel? I cancelled work appointments this morning to be here. Do people not grasp this? The branch in Peterborough really need to look at adjusting how they deal with situations like this rather than not dealing with it at all. I completely understand that these things happen. However, when it has been broken down all weekend then surely make some calls to customers?

**edit to respond.
I appreciate you offering a second try. I’m sure you can understand when it’s a hygiene issue and you’ve already waited for a few days for the appointment to come also having taken the morning off work….I can’t chance another incident happening. I have now got someone coming out tomorrow. Thank you for responding.

13 stycznia 2025
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Thank you for letting us know. We dropped the ball this morning, and have no excuse for not calling you immediately we were aware that Charlie couldn’t make the appointment.

If you haven’t managed to find another company to help today, we would love to make things right.

You can reach me by email at James @ PestControl.co.uk

Many thanks and apologies for today

Oceniono na 1 z 5

Booked appointment on Monday evening…

Booked appointment on Monday evening for Wednesday am got a call half hour before appointment time and been told that something happened with they car and they cannot come, earliest date Saturday. If you need emergency service not recommend.

30 października 2024
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Hi Ingrida

I have checked out systems and you are not a customer of ours. We are PestControl.co.uk, so your review is intended for a different company.

If you let me know the phone number you called, I can help you find the company you dealt with.

Thanks

James

Oceniono na 1 z 5

Useless - DO NOT USE!!

Called today and the guy was so disinterested. Advised us to rip up our own floorboards ?!

Absolutely awful and wouldn’t recommend to bother even contacting them. As useful as a chocolate fire guard!!

23 września 2024
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Hi Ash
I’ve just checked our call recordings from yesterday, and it wasn’t our company you called.

We are PestControl.co.uk.

If you let me know the number you called, I can search and find out which company you contacted.

Thanks
James

Oceniono na 1 z 5

I thought I would be dealing with a…

I thought I would be dealing with a local company but
sadly not. A survey was done by Kyle at a cost of £60.
I paid that but received no invoice or receipt and was
informed that the boss would contact me with details
of rectifications,that was 4 weks ago and not a peep
from them. I don't want them to now as I have no
confidence in them to do the job. Don't deal with them.

29 czerwca 2024
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Dear Mr Theakstone

Apologies that we’ve dropped the ball here.

I can see an invoice for an inspection on our system, dated 27th June 2024 (invoice TN27051)

I would like to arrange a refund.

Please could you drop me a private reply with your email address (or send an email to enquiries@pestcontrol.co.uk) as it may be we have a typo in your email address so on the system.

Many thanks

James

Oceniono na 5 z 5

We had been plagued by mice for several…

We had been plagued by mice for several months. Tom did the initial visit and was able to give very useful advice. Konrad came for the second visit and identified the location where they were coming in, and we were able to block it and stop the ingress.

10 czerwca 2024
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Hi

I believe you have reviewed the wrong company, as we don’t have any technician's by the name of Tom or Konrad, so we didn’t carry out this treatment.

We are PestControl.co.uk.

Thanks

James

Oceniono na 1 z 5

Not recommended

The site visit which lasted approximately 10-15mins cost £109 with very obvious findings and proposing very drastic measures as the pest issue was quite severe. We were able to control the pests without them and we are pest free without spending hundreds of £. I would NOT recommend this company to anyone.

22 lutego 2024
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Hi Sean
Thanks for your feedback.
Please could you get in touch, as you are not a customer of ours.
We are PestControl.co.uk.
I am not sure which company you used, but it’s definitely not us. We have never issued an invoice to any customer for £109!
Many thanks
James

Oceniono na 5 z 5

Highly recommend Pest Control (Worthing)

We used Pest Control (Worthing) and David came to sort our issue. He was very polite and professional. David solved our issue within 3 visits. I highly recommend David’s services, he’s worth every every penny.

14 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Wasp nest removal

Contacted Pest Control for a suspected wasp nest.
Spoke to Leo and he arranged to attend the following day. Very polite, knowledgeable and professional. Two small nests were removed. A thorough examination was made of the loft area and nothing else found.
Cannot recommend more highly. We now feel re-assured that the problem has been resolved.

12 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Quick response, professional job, fair price

Called Pest Control (Sittingbourne) at 8.30am and Kevin arrived at 11.15 am and by just after 12 noon had surveyed the loft and the entry area under a flat roof then fixed meshing to stop pigeons and squirrels from entering again. A Quick response, professional job at a reasonable price. Would recommend.

21 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Barry was excellent

Rang Barry in Antrim on Monday, he called on Tuesday morning, identified the nest in my chimney to be honey bees. We agreed to check if local beekeepers might be able to relocate the nest. When they couldn't be called again on Wednesday and eradicated the nest.
Knowledgeable and friendly first class service.

24 maja 2023
Opinia niezależna
Oceniono na 1 z 5

I paid £180 for two visits then I spoke…

I paid £180 for two visits then I spoke to neighbour who went to local authority who arranged a third party visit and the cost was £40 for 3 visits what a difference as you can imagine we were shocked at paying over 4 times the amount that a neighbour paid

7 marca 2023
Opinia niezależna
Logo PestControl.co.uk

Odpowiedź od PestControl.co.uk

Dear Sally

Thank you for your review.

I understand your shock at the difference paid by you and your neighbour, who used the local council.

Until your review, we were unaware that your local council had re-launched a subsidised service in October 2022, which is great in a cost of living crisis and allows those in need to access the service.

Most councils have stopped their own provision of pest control, as there is no legal requirement for them to offer it and it’s expensive to provide.

Where councils do offer it (either themselves, or in conjunction with a private company) the council decides how much they want to subsidise the provision (effectively paying part of the cost for you).

We monitor our prices both locally and nationally, and compared to other private providers of pest control we are almost always the lowest cost provider, usually with the best / fastest service levels.

Our charge of £180 for two visits reflects the real commercial cost (of which our profit will be around £15).

Where the council offers a special rate, it’s not because it should only cost £40 and everyone else is over-charging, it’s because they choose to subsidise the cost (using your council tax) to bring the price down. If everyone used your local council, the council would lose fortunes, which is why they don’t shout about their very cheap prices.

An unsubsidised council service will usually cost about the same as our services. For example, Southampton Council charge £233.24 for a 3 visit rodent service.

And lastly, the service offered by local councils is usually a very basic service (they turn up, put poison down, but don’t try and find out how they are accessing your property), and often you will have to wait weeks, or even months for someone to attend.

I hope this explains how the £40 charge your neighbour paid was possible, and agree it makes our charge look outrageously high.

Many thanks

James

Oceniono na 5 z 5

A first class service

A first class service, we live near fields so mice and rats are occasionally a problem. PestControl.co.uk is the first company we have used that hasn't just solved the problem but reviewed the entire property making suggestions on future prevention, guiding us to make changes ourselves to save money and where that was difficult giving us options. Thoroughly professional, I cannot recommend them enough.

10 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Quick, professional and helpful service

Same day discovered woodworm, contacted Pest Control, sent pics and came to survey next day. Treated a few weeks after as was having work done on the house. Jamie was very professional and did a great job. First time buyers, it was a bit stressful, but he was very helpful and we felt assured after. Good guarantee on treatment, just remember VAT on top of quoted price!

19 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Just want yo say a proper thank you to…

Just want yo say a proper thank you to James Roberts, from the chat on the phone telling me not to worry, to coming out and spraying my floor, he was very calming and gave us lots of sensible advice. I had woodworm in my antique furniture which had spread to my floor and carpet grippers. I was super stressed but he camled the situation by giving us several options all which were really reassuring.
He couldn’t access under my floor but sprayed the room from inside. If I can
Make a proper access to reach under my floor boards then he will come back and spray underneath if it becomes necessary. Its just taken the stress out of it. He is a really nice person. I would definitely recommend James Roberts.

11 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

£90 paid for nothing

I would like a full refund as I have paid out £90 for treatment on my house for a wasp problem and it is worse now than ever in the same place its always been. I have had 2 visits to cure the problem and it has just gone worse.i can't open my window in this heat wave. I am totally stressed out. I dont trust the company to come back out again as both visits were a waste of time. I have sent a complaints e mail for the attention of the ceo but not had a reply to my complaint. I will be contacting trading standards. Do not use this company if you have a wasp problem.

20 lipca 2022
Opinia niezależna

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