This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had amazing customer service from Kelly in the contract management team around two queries I had today. She responded very quickly today to an invoice query I'd highlighted to other members of the t... Zobacz więcej
Reakcja na opinię
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Zobacz więcej
Reakcja na opinię
We have been with Peoplesafe since 2023, and the service has been excellent throughout. Gloris Allkja has been incredibly helpful, and his support has made a real difference. Our staff feel genuinely... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Peoplesafe
Napisane przez firmę
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Dane kontaktowe
Emerald House, East St,, KT17 1HS, Epsom, Zjednoczone Królestwo
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Doskonała
168 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
1 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Ian - thanks for taking the time to leave us a 5* of the service you received
Odpowiedź od Peoplesafe
Hello Bernard - thank you for leaving a positive review for our service
Odpowiedź od Peoplesafe
Hello - thanks for taking the time to leave a 5* review for the service and support you received from Simon
Quick response to customer and provided…
Quick response to customer and provided good support
2 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Louise - thanks for providing feedback on the speedy response and support you received
Odpowiedź od Peoplesafe
Hello Laila - glad we provided a speedy service for your enquiry
Report faulty device
Report faulty device.
Received new device with 3days
Great Service
25 marca 2026
Odpowiedź od Peoplesafe
Hello Steve - great to hear you had a 5* experience with our support and distribution teams
Very impressed
Very impressed with the communication, emails promptly responded to and very helpful. The whole experience of returning the item was very easy.
24 marca 2026
Odpowiedź od Peoplesafe
Hello Rachel - great to hear that you had such a positive experience when needing to return your device.
Everyone was helpfull
Everyone was helpfull. The only slight detractor was the signing on process. This was finally completed with the assistance of the staff, who were also very helpfull.
23 marca 2026
Odpowiedź od Peoplesafe
Hello James - thank you for taking the time to leave us a review and a point of improvement for our onboarding process. Great to hear that the support of our team was helpful.
My people safe device popped off of my…
My people safe device popped off of my side pocket whilst cycling & the caller was able to direct me back to where the device was in a swift & discreet manner.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Peoplesafe
Hello Richard - great to hear that we managed to quickly reunite you with your Peoplesafe device
Odpowiedź od Peoplesafe
Hello Stephen - thanks for leaving a 5* review of our Support team and the service you received
Quick and Helpful response to my issue.
13 marca 2026
Odpowiedź od Peoplesafe
Hello Chris - thank you for leaving a 5* review for the service you received from our support team
Excellent serviec
Phoned the helpline on the Wednesday afternoon and by the Thursday I had a new peoplesafe delivered. Excellent service
12 marca 2026
Odpowiedź od Peoplesafe
Hello Sharon - it's great to hear how pleased you are with the efficient service you received from our teams.
Odpowiedź od Peoplesafe
Hello Allan - glad to hear that you managed to find the missing device and our team was able to help
Good service
3 marca 2026
Odpowiedź od Peoplesafe
Hello - thank you for taking the time to leave us a 5* review for the service you received
You were extremely efficient helped me…
You were extremely efficient helped me through process and supported me and solved the problem
6 marca 2026
Odpowiedź od Peoplesafe
Hello Suzette - thank you for leave a 5* for the service you received from our support team
Quick replacement security device
Quick replacement security device, a little hard to deal with over the telephone. Security device on and off not the best hard to tell if on and turned off. Charge does not last long.
6 marca 2026
Odpowiedź od Peoplesafe
Hello Helen - thank you for leaving us a 5* review for the speedy replacement of your lone worker device
It's a while ago that I needed help but…
It's a while ago that I needed help but from memory the response to my query was quick
24 lutego 2026
Odpowiedź od Peoplesafe
Hello Shelley - thanks for leaving a positive review for the service you received from our support team
Odpowiedź od Peoplesafe
Hello John - thanks for leaving such a positive review of the support and service you've received from our teams
People Safe has made a real difference…
People Safe has made a real difference to our team, and everyone feels much safer as a result. We recently had an incident where an alarm was triggered while a team member was out on site. The People Safe team responded immediately and contacted them straight away. Thankfully, it turned out to be an accidental activation, but it was very reassuring to see how quickly and professionally the situation was handled.
24 lutego 2026
Odpowiedź od Peoplesafe
Hello Darren - thank you for leaving a 5* review of the service you received from our alarm response team. Brilliant to hear that everyone in your team is safe and feels more confident with access to the Peoplesafe service.
Lengthy process
Customer services wanted to know a lot of information before agreeing to replace the unit. I understand this needs to be done but while this was taking place, I was without a working device.
6 lutego 2026
Odpowiedź od Peoplesafe
Hello Jane, we'd like to apologise for your experience receiving a replacement device and thank you for giving us an opportunity to improve our service. As you can appreciate, we do need to collect relevant information to ensure the replacement is sent to the correct place and arrives set up and ready to be used.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.