This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had amazing customer service from Kelly in the contract management team around two queries I had today. She responded very quickly today to an invoice query I'd highlighted to other members of the t... Zobacz więcej
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Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Zobacz więcej
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We have been with Peoplesafe since 2023, and the service has been excellent throughout. Gloris Allkja has been incredibly helpful, and his support has made a real difference. Our staff feel genuinely... Zobacz więcej
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Informacje dotyczące firmy
O Peoplesafe
Napisane przez firmę
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Dane kontaktowe
Emerald House, East St,, KT17 1HS, Epsom, Zjednoczone Królestwo
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Doskonała
168 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Once my registration was completed and…
Once my registration was completed and I was issued a username and password, the experience was seamless
22 maja 2026
Odpowiedź od Peoplesafe
Hello Kevin - fantastic to hear you had an easy experience onboarding with Peoplesafe
Odpowiedź od Peoplesafe
Hello Anne - thanks for leaving a 5* review for the service you received from our team
The member of staff who attended to me…
The member of staff who attended to me was patient and ensured all my concerns were addressed. She also ensured she understood my complaints better by practically taking me through all the steps I needed to complete. At the end of the day, she ensured I was happy with the resolution.
11 maja 2026
Odpowiedź od Peoplesafe
Hello Georgina - it's great to hear about the positive interaction you had with our team and that you finished the interaction happy with the outcome
I would much prefer face to face learning
I would much prefer face to face learning than on line
14 maja 2026
Odpowiedź od Peoplesafe
Hello David - thanks for the feedback. It's something we can consider implementing moving forwards
a great system for safety
A great service that enhances the safety of singleton workers. you get a reminder half way through the shift and if there isn't a response you get a phone call if still no contact the manager gets a call.
14 maja 2026
Odpowiedź od Peoplesafe
Hello Richard - fantastic to hear you're having such a positive experience with Peoplesafe and the service is helping you to feel safer at work
Prompt response
Prompt response, Personal Safety Device easy to use.
Quick response to email chasing up the delivery of a PSD. Custome rService very helpful
14 maja 2026
Odpowiedź od Peoplesafe
Hello Caroline - thanks for taking the time to leave a review. Great to hear about your positive experience with our support team and the service overall
Great Experience
We have worked with PeopleSafe for approximately 10 years, utilising their lone worker solutions to support the safety and wellbeing of our staff. Over that time, our experience has been consistently positive, and their service has played an important role in strengthening our organisation’s approach to lone working.
PeopleSafe have provided a reliable, user-friendly system that has been well received by our employees. The technology itself is intuitive and straightforward, which has helped ensure high levels of engagement and compliance across our workforce. Their platform has given us confidence that staff working alone have access to immediate support if required, which is a critical element of our health and safety framework.
A particular strength of PeopleSafe has been their Alarm Receiving Centre (ARC) and the professionalism of their monitoring services. On the occasions where alerts have been triggered, responses have been prompt, calm and effective. This level of responsiveness has provided reassurance to both employees and management that any incidents would be dealt with quickly and appropriately.
In addition to the technology and monitoring services, their customer support has been excellent. Throughout our partnership, PeopleSafe have been responsive to queries, supportive during implementation phases, and proactive in offering guidance when needed. Account management (Sam Gerrard and Ellie Collins) have been approachable, knowledgeable, and we have always felt well supported as a client.
The only reason we are moving away from PeopleSafe is due to an internal strategic decision to bring our ARC function in-house, allowing us to integrate more closely with systems we already operate. This decision is not a reflection of any shortcomings in PeopleSafe’s service, but rather a progression in how we are structuring our internal capabilities.
Overall, we would highly recommend PeopleSafe to any organisation looking for a dependable and professional lone worker solution. Their combination of reliable technology, effective monitoring services, and strong customer support makes them a trusted partner in managing lone worker safety.
20 maja 2026
Opinia niezależna
Odpowiedź od Peoplesafe
Hello Nicomi - thank you for taking the time to right such an effusive review of your experience of our service offering. We wish you the best with bringing your ARC function in-house.
Odpowiedź od Peoplesafe
Hello Linda - thanks for taking the time to leave a lovely review for the service you received from our teams
Odpowiedź od Peoplesafe
Hello George - thanks for your 5* review for the service you received
Good experience
The member of staff I spoke to dealt with my problem efficiently and in a friendly way.
2 maja 2026
Odpowiedź od Peoplesafe
Hello Ben - thanks for writing a review of the experience you had with a member of our support team. Great to hear they were friendly and efficient
Needed a replacement charger
Needed a replacement charger, very helpful lady on the phone, delivered within two days, thank you!
30 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Laura - thanks for leaving a review of your positive experience with our support and fulfilment teams
Good comms and swift response
Good communication and swift response when I notified my device was faulty, I was sent a new charger to try out then when that didn't work I was sent a new device.
28 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Wendy - thanks for taking the time to leave us a review of your positive experience with our support team
Straightforward help
26 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Junior - thanks for taking the time to leave a review for the support you received. Glad that it was straightforward
Fantastic service
Fantastic service, agent was lovely, polite and very helpful and knowledgeable. Fault issue was resolved was resolved quickly and efficiently.
20 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Kerrie - thanks for leaving such brilliant feedback for our team and the help you received
Odpowiedź od Peoplesafe
Hello Reina - thanks for leaving a 5* review for the service you received
Contact was easy
Contact was easy, they sent me the information I needed to do, to make pick up of devices. It was helpful appreciated it.
21 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Angela - great to hear that dealing with our support team was easy and effective
Odpowiedź od Peoplesafe
Hello Cheryl - thanks for leaving a 5* review of the support you receive from our team
Quick and easy instructions to reset my…
Quick and easy instructions to reset my Peoplesafe app.
12 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Karen - great to see you were able to easily reset your app
People safe is a great company
People safe is a great company. Totally committed to keep people safe with alarms. Great customer care! Highly recommend them.
16 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Annemiek - thank you for taking the time to post such a lovely review of our business and the service we provide to our customers
Received new device very quickly and it…
Received new device very quickly and it was easy to send the old one back
14 kwietnia 2026
Odpowiedź od Peoplesafe
Hello Niki - great to hear you had such a positive experience with our support and order fulfilment teams
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.