Excellent service arrived quickly amd will be uding for 1st time this weekend. Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and han... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jam making pot is great,good delivery aswell. Unfortunately the whole process is let down by customer service. Phone number just cuts off, no reply from WhatsApp or enquiry via email. Wouldn't buy aga... Zobacz więcej
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome a... Zobacz więcej
Reakcja na opinię
I have not used my jam pan yet, but it looks good quality. I'm looking forward to trying it.
Informacje dotyczące firmy
- Sklep z artykułami domowymi
- również w kategorii:
- Sklep
- Sklep z pościelą
- Sklep z przyborami kuchennymi
Napisane przez firmę
Penguin Home® offers contemporary, quality homewares at a great price. With over 30 years of experience, our specialists source merchandise from across the world to offer the very best products, delivered directly to you. Our homewares are designed to match your style and taste, including cookware, home textiles and decor, kitchen and bathroom accessories, small furniture, bathmats, pet products and much more. Our range is refreshed continually to enhance your shopping experience with us.
Dane kontaktowe
Manttra UK LTD Suite 11, Rauter House, Sybron Way, , TN6 3DZ, Crowborough, Zjednoczone Królestwo
- +44 7938777118
- customerservice@penguinhomeglobal.com
- penguinhomeglobal.com
4,2
Dobra
151 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Required small good saucepan or milk…
Required small good saucepan or milk pan as I know them - it is good it gives you right or left hand pouring
13 października 2022
Odpowiedź od Penguin Home
Hi Pat Crowshaw,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Milk Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Odpowiedź od Penguin Home
Hi Barbara,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan with Jam Funnel".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
The item arrived and was not as…
The item arrived and was not as described. It needed to be taken apart and refixed in order to work properly, which I managed to do. I had contacted the customer services but they weren't interested and stopped replying to my emails. Poor customer service. Had I not managed to fix the item I imagine that my only recourse would have been to sue these people because they wouldn't offer me a refund.
6 października 2022
Odpowiedź od Penguin Home
Hi Paulette,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
They delivered the completely wrong…
They delivered the completely wrong order to me and then never got back to me from customer services about my return query. Very poor and I’m very disappointed-I will not use them again.
15 września 2022
Odpowiedź od Penguin Home
Dear Caroline,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced due to wrong product delivery. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
We have dropped you an email for providing further assist about the case.
Please Feel free to contact us with your queries through email or chat.
Thanks,
Penguin Home Team
product broken and no response from…
product broken and no response from customer service regarding new replacement. very disappointing
15 września 2022
Odpowiedź od Penguin Home
Dear Mike,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced due to broken product delivery. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
[Conclusion] - We have checked our records and we have already refunded you the complete amount for the order.
Please Feel free to contact us with your queries through email or chat.
Thanks,
Penguin Home Team
Odpowiedź od Penguin Home
Hi Mrs J Meakin,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Odpowiedź od Penguin Home
Hi j Mc,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Photo Frame - White Wash Finish".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Great service
Great service. Web site very user friendly and was kept informed through the whole process from purchase to delivery. Thank you
12 sierpnia 2022
Odpowiedź od Penguin Home
Hi Isobel Slaughter,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe with Jam Funnel".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!!
Best Regards,
Penguin Home team
Very good product and easy to use…
Very good product and easy to use website.
19 października 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.